We arrived and were told we would be receiving a room with two queen beds ( non smoking). Instead we received a room with two double beds, that had been smoked in. It smelled dingy and wet, there was a cigarette burn in the comforter. The tv looked like it was from the early 90's. Then there was the bathroom, there were two tiny towels. No complimentary soaps or shampoos, no coffee maker? The walls in the bathroom are filthy, they haven't been washed in weeks. The toilet seat was yellow and peeling, and there appeared to be stuff caked on the base boards. Half way threw the night at 3:30 am the fire alarm went off, but there was no fire. We didn't receive a courtesy call to explain what happened, there wasn't even anyone in the office.When I woke up in the morning around 7:30 then wI went to complain andonce again no one was staffing the office. What type of establishment does not keep there hotel staffed at all times. If hotels in the area had not been so booked we would have left. Beware before deciding to stay here.
- Official Description (provided by the hotel):
- 2 story exterior corridor property. FREE HSIA, guest breakfast and parking. Pet friendly (charge). Restaurants nearby. Gas and diesel nearby. Business Center in Lobby. I-90, bus. US 20 exit, then East. hotels4truckers approved. Close to Chrysler plant. Digital cable TV.FEMA = IL 0420. ... more less
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