We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Country Inn & Suites By Carlson, Chicago O'Hare South
Ranked #1 of 1 Hotels in Bensenville
Appleton, Wisconsin
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice hot tub”
Reviewed 29 October 2013

The staff was friendly and helpful. The breakfast was really done good. There was a waffle maker and french toast. The pool area was clean, although small. Landscaping was done well. Strange smell in the elevator. The room was small but clean and smelled nice. Like flowers. God's grace and peace to all who visit this hotel in the name of Jesus Christ.

Room Tip: Smoking or Non smoking
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joshualoser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

693 reviews from our community

Traveller rating
    205
    211
    122
    73
    82
See reviews for
329
107
57
134
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Huntingdon, United Kingdom
Level 6 Contributor
597 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
Reviewed 16 October 2013

This is what woke us, and the whole of the 3rd floor at 3AM. There was a police chase down the corridor, police cars at the front and rear of the hotel and management couldn't even be bothered to apologise or put a note of apology under the door.
However it was very easy access from the airport and car hire and gave a good 1st impression but as time progressed we came across quite a few shortcomings. Hole in sheets, shredded towel edges, lots of long black hairs on towels. The room wasn't "freshened" while we were out on our 2nd day. No hot tea or coffee in reception and the cookies weren't fresh as advertised.
The hot and cold breakfast was quite acceptable.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank warboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review, 21 October 2013
We can't apologize enough for the dramatic scene you experienced during your stay. It is never our wish to allow scenes like this to escalate in our properties, however, for the safety of our other guests, it is important to always involve the police as soon as possible. We're sure that management was very involved in resolving this issue or they would have approached our guests with an apology sooner.

Furthermore, we would like to apologize if housekeeping did not service your room as they should have. We will certainly forward your comments to the management of the hotel so they can work with our staff on these issues!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Bensenville hotels

Las Vegas, Nevada
Level 4 Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 October 2013

Was in Chicago for a conference. I am gold member at Carlson (3rd tier out of 4). Came to this chain particularly because i can buy down the rate with points, usually get upgraded, and for the differential treatment.

The furniture was in poor shape. The couch i did not even want to sit on. I got a bag with a bottle of water and some chips when i checked in. Not the "in room welcome gift" I expected. There were a bunch of pretty gift bags sitting behind the counter. I even asked the next morning and they said no that was right. Oh and the airport starts landing planes at 5 am and you are right under the approach!

I would not come back.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susanne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Corporate Customer Care at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review, 20 October 2013
As a Gold Elite member for Club Carlson, we are especially sorry to hear about your recent experience! We want you to know that we take your comments and suggestions very seriously!

We appreciate this opportunity to check in with our Chicago locations and fine tune our operations. We certainly hope to have you back with our brand on your next vacation so we may have an opportunity to exceed your expectations!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SPRINGFIELD
Level 6 Contributor
237 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 12 October 2013

With hotel prices going up, here is a great alternative. The hotel is 12 minutes from O'Hare, provides free shuttle service, and costs less than $80/night. The rooms are adequate and clean. The breakfast is average, but does include hot food. The only thing I wish they had was a desk lamp. But for an overnight near O'Hare when you are on a budget, you won't go wrong with this place

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asiadream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brick, New Jersey
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 October 2013

Needed an inexpensive stay for a layover. A bit farther from the airport than I thought, but there's a free shuttle. No restaurant, but several local businesses deliver. Nice jacuzzi and indoor pool. Staff was professional, friendly, and ver accommodating. Room was clean, spacious, and comfortable.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Metsluvrnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 September 2013

Our lights did not work in our bathroom, the parking lot did not appear safe at night, had to walk through a lot of smoke due to the smoking area being to the right of the front door on the patio, and the internet (which we paid for) never worked.

Stayed September 2013, travelled with family
Helpful?
1 Thank DMB2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Corporate at Country Inn & Suites By Carlson, Chicago O'Hare South, responded to this review, 30 September 2013
We apologize you were not satisfied with a few aspects of your stay. Your comments are valued, and your suggestions will be shared with the appropriate management teams, in consideration for improvements in the future. We hope if your travels bring you back to the area, you consider giving us another opportunity to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ames, Iowa
Level 5 Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 September 2013

Good location, well appointed and quiet. Convenient to dining and other services. I especially liked the pool and hot tub. They were in the process of redecorating; but the staff went out of their way to be helpful. I will go back!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tdomek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Bensenville
2.5 mi away
Candlewood Suites Chicago O'Hare
2.4 mi away
Hampton Inn Chicago-O'Hare International Airport
2.2 mi away
Regal Inn Chicago-O'hare Airport Franklin Park
Show Prices
Show Prices
Show Prices
2.6 mi away
Courtyard Chicago Elmhurst/Oakbrook Area
1.7 mi away
Extended Stay America - Chicago - Elmhurst - O'Hare
4.6 mi away
Clarion Inn Waterford Convention Center
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, Chicago O'Hare South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Chicago O'Hare South

Property: Country Inn & Suites By Carlson, Chicago O'Hare South
Address: 777 E Grand Ave, Bensenville, IL 60106-3435
Phone Number:
Region: United States > Illinois > DuPage County > Bensenville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Bensenville
Price Range (Based on Average Rates): £
Hotel Class:3 star — Country Inn & Suites By Carlson, Chicago O'Hare South 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, TripOnline SA, Evoline ltd and getaroom.com so you can book your Country Inn & Suites By Carlson, Chicago O'Hare South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites o`Hare South Hotel Bensenville
Country Inn And Suites o`Hare South
Country Inn Bensenville
Bensenville Country Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing