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“Just like you stepped out of the DeLorean”

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Hilton Chicago Indian Lakes
Ranked #2 of 3 Hotels in Bloomingdale
Reviewed 24 October 2013

I stayed at the Hilton Chicago/Indian Lakes Resort during a business training session. The room was large, clean and very comfortable. The design and decor of the property is a throwback to the era of John Hughes movies of the 1980's. I could picture Ferris Bueller or Marty McFly feeling very comfortable at this resort. I would recommend this property to anyone looking for a reasonable place to stay in the Chicago suburbs.

  • Stayed: August 2013, travelled on business
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Thank 1972BeerDrinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica K, Guest Services Manager at Hilton Chicago Indian Lakes, responded to this reviewResponded 25 October 2013

Thank you for taking the time to share your comments on your recent business trip. I am very happy you could appreciate the decor and design. We were designed by Don Erickson an apprentice of Frank Lloyd Wright and our property definitely has a different layout which makes us unique and special. We look forward to you visiting us again soon!

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785 - 791 of 1,077 reviews

Reviewed 24 October 2013

Awesome property...but what really sets it apart is the staff and the service. Everyone greeted me, everyone was friendly & helpful. I actually felt appreciated for being there... If you are in the Chicago area and this location works logistically for you......choose it!

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Glenn Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica K, Guest Services Manager at Hilton Chicago Indian Lakes, responded to this reviewResponded 25 October 2013

Thank you very much for sharing your wonderful comments! Our staff works very hard to ensure all of our guests feel at home and I am very happy you got to experience first hand the great hospitality we offer here at Hilton Indian Lakes Resort. We look forward to having you stay with us again the next time you are in the area.

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Reviewed 24 October 2013

This is a great place to get away to share some quality time with the one you love. The atmosphere is beautiful! The food is great, the guest service is great. Everything was absolute fantastic. I spent my weekend birthday at the resort, the best experience ever! I love it!

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica K, Guest Services Manager at Hilton Chicago Indian Lakes, responded to this reviewResponded 25 October 2013

I would like to start off by saying Happy Birthday! I am very happy we could be a part of your special occasion and be able to make it a memorable experience. We look forward to seeing you again on your next visit!

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Reviewed 22 October 2013

I have stayed at The Indian Lakes Resort in Chicago many times. Have enjoyed every stay. The rooms are very clean and the staff is always friendly. I would recommend this hotel to anybody. Thank you so much.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Scott G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica K, Guest Services Manager at Hilton Chicago Indian Lakes, responded to this reviewResponded 25 October 2013

Thank you so much for sharing your kind words with everyone. We greatly appreciate your loyalty to our brand and our hotel. Please feel free to intorduce yourself on your next visit!

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Reviewed 20 October 2013

The hotel staff was friendly. The architecture in this place is...interesting. Dark and dated, but not boring. I wouldn't want to be in my room when a fire started because I would be lost when trying to leave. The pool is AWESOME! Room service was sub-par. The food was cold, they didnt provide rolls or pepper (though they did give me salt and ketchup for my baked potato.) $3 in the vending machine would have been more satisfying than the $30 I spent on the salmon. I wrote to the manager to pass on my dining experience, and she said she'd forward to the room service manager. That was the extent of their care in this concern, which disappointed me. Overall Id stay here again if the nearby places that i prefer are booked. The hotel is off the beaten path so give yourself extra time to get here from any major highways.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank LastDuchess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica K, Guest Services Manager at Hilton Chicago Indian Lakes, responded to this reviewResponded 25 October 2013

Thank you for taking the time to share your concerns. I was the manager you had emailed. I do want to apologize again that I did not sense your frustration in your first email as you had said your stay was excellent and you were impressed with our staff and grounds. I took your comments and used them as training for service. Our guests are our #1 priority and we take all comments very seriously.

You are a very valued guest of our hotel and I am very glad that you have chosen to stay with us again since this incident. And I want to thank you for your kind follow up email after your most recent stay. Our entire staff was thrilled that we were able to provide the service we strive for. We look forward to having you as our guest for your future visits and becoming your choice hotel.

Sincerely,
Jessica Koops
Guest Services Manager

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Reviewed 14 October 2013

Of all the hotels we visit, and there, are many, this is simply the best place in so many ways. They really know how to take care of their Diamond guests and make us feel special. The rooms are beautiful, the ambiance is romantic, the service is extraordinary! We recommend this lovely resort often.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank leebloome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica K, Guest Services Manager at Hilton Chicago Indian Lakes, responded to this reviewResponded 16 October 2013

Thank you for taking the time to comment on our resort on trip advisor. I am so happy to hear that you recommend us so highly! We strive for all of our guests to have the best experience possible. We look forward to having you stay with us again!!
Jessica Koops
Guest Services Manager

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Reviewed 9 October 2013

Stayed over for a wedding. Easy check-in process. Room was spacious and clean. Cool lobby with a cave bar. Bit confusing getting around the large resort. We did not use any of the facilities, but they appeared abundant. The banquet/conference area was nice for the wedding reception. Food was above average as was the service. The separate bar (forget the name of it) is a decent hang out for post-game or after party.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jared D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica K, Guest Services Manager at Hilton Chicago Indian Lakes, responded to this reviewResponded 16 October 2013

Thank you for posting your comments about your stay one trip advisor. I am very glad to hear you enjoyed your experience with the wedding you attended. We look forward to you staying with us again so you can enjoy the other facilities you did not have a chance to utilize!
Jessica Koops
Guest Services Manager

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Additional Information about Hilton Chicago Indian Lakes

Address: 250 W Schick Rd, Bloomingdale, IL 60108-1228
Phone Number:
Region: United States > Illinois > DuPage County > Bloomingdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Bloomingdale
Price Range: £74 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago Indian Lakes 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
Rest your eyes on the lush grounds of Hilton Chicago Indian Lakes, set on 260 acres in DuPage County. Located just 28 miles from downtown Chicago and 30 minutes from O’Hare Airport, this hotel blends the comfort of hospitality with the vast landscape of the Midwest prairie. Experience the balance of Chicago-cosmopolitan and natural vistas in an iconic setting offering oversized guest rooms, scrumptious dining options, free shuttle within 3 miles and the great amenities our guests expect. ... more   less 
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Also Known As:
Hilton Chicago/Indian Lakes Hotel Bloomingdale
Hilton Hotel Bloomingdale
Indian Lakes Hotel
Indian Lake Resort Bloomingdale

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