We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not Good” 1 of 5 bubbles
Review of Hilton Chicago/Indian Lakes Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hilton Chicago/Indian Lakes Resort
Ranked #2 of 3 Hotels in Bloomingdale
Columbus, Ohio
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not Good”
1 of 5 bubbles Reviewed 28 February 2014 via mobile

I encountered leaking water during a private dinner in Shiraz and during a private dinner in the atrium. My room had water stain curtains and a moldy water damaged window sill. Worst of all Hilton has made no real effort to make up for it.

Stayed February 2014, travelled on business
Helpful?
1 Thank D S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, 9 March 2014
Thank you very much for taking the time to review your recent stay with us. I am sorry again for the issues you experienced at our resort and even more sorry for the lack of follow up from our corporate offices. I truly hope that they have been in contact to resolved your matter. Your loyalty is very important to us at Indian Lakes Resort. We truly hope that you will give us another chance in the future.

Sincerely,
Sarah Lewis
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

933 reviews from our community

Traveller rating
    340
    234
    177
    116
    66
See reviews for
270
197
32
311
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Danish first
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Springfield, United States
1 review
2 of 5 bubbles Reviewed 20 February 2014

Avoid this hotel if possible. No more amenities and service than a Motel 6. Rooms and bedding smell stale, no microwave or fridge in room. TV has poor to zero reception due to Satellite issues. Coffee is not offered as a courtesy--had to pay $3.26 for a small Starbucks in the gift shop. Not a Hilton quality facility.

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Holly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, 1 March 2014
Thank you very much for taking the time to reivew your recent stay with us. We are in the process of renovating our guest rooms and public areas to provide a fresh and welcoming impression. I am sorry if this was not your experience. We hope to have you again soon

Sarah Lewis, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Bloomingdale hotels

2 reviews
3 of 5 bubbles Reviewed 20 February 2014

Love everything this hotel has to offer, especially the outdoor pool. The room service was very good, but this hotel is really needs a "makeover" They put in new carpet & furniture, but left the stained curtains, broken lamps & duck tape on the windows.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank connien43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, 1 March 2014
Thank you very much for your review. I'm very glad to hear that you enjoyed our room service and facilities. We are in the process of renovating the resort and hope that you will come back to enjoy the finished product soon.

Thanks for your business!

Sarah Lewis, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tulsa, United States
1 review
3 of 5 bubbles Reviewed 19 February 2014

Other than being extremely outdated, this Hilton has good restaurants and a nice spa. that's pretty much all I have to say, and this survey is making me type at least 200 characters. I just tried to submit again and apparently I cannot count. 200, really? So now I will just ramble on my cat...

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, 1 March 2014
Thank you very much for your reveiw. I am so happy to hear you enjoyed your stay. We in the process of updating many of our facilities. We have recently added new guest room carpeting, coridor wallpaper and brand new lobby furnishings. Spa Resolution is brand new last year and the pool area was renovated within the last 2 years. We are very excited to share our new updates with our guests! We look forward to having you again soon.

Sarah Lewis, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
willis, United States
1 review
5 of 5 bubbles Reviewed 12 February 2014

This was a very nice hotel. I felt great by the employees and i felt very welcomed. I was directed to the places i needed to go. The resort was a larger than i expected. the breakfast room was a little far from the rooms but overall everything was nice.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Nichelle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, 18 February 2014
Thank you so much for taking the time to review your recent stay with us! We are so excited to hear that you enjoyed your business trip with us. We look forward to having your again soon, hopefully for an upcoming vacation!

Have a great day!
Sincerely,
Sarah Lewis, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 31 January 2014

This was a nice quiet place to stay for a winter business trip. A very unique floor plan, large room and great staff. Room service was very quick and the food was good. I would be happy to return to this hotel.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, 7 February 2014
Thank you so much for taking the time to review our resort! We are so excited to hear that you enjoyed your stay with us. We have become quite the stay-cation destination to get out of the bitter cold. We hope you can come for some summer fun soon to enjoy the rest of our resort!

Thanks again for your review and your business!

Sincerely,
Sarah Lewis, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, United States
1 review
4 of 5 bubbles Reviewed 25 January 2014

Me and my family members visit this location a least twice a year. If you are looking for a pleasant place, Bloomingdale is the place for you. They have the best Spa, Lounging areas and Restaurants,. you never have to leave the Hotel, but on top of that they are surrounded by every store and restaurant you can think of. They are great for Business, Couples, Family, Friends and Solo.

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dionne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica K, Guest Services Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, 28 January 2014
Thank you very much for taking the time share your comments. Our resort and location definitely does have lots to offer every guest. And our staff works very hard to create the best experience possible for everyone! We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Bloomingdale
3.2 mi away
Eaglewood Resort & Spa
1.1 mi away
Residence Inn Chicago Bloomingdale
1.1 mi away
Courtyard Chicago Bloomingdale
Courtyard Chicago Bloomingdale
#3 of 3 in Bloomingdale
4.0 of 5 bubbles 87 reviews
Show Prices
Show Prices
Show Prices
4.7 mi away
Westin Chicago Northwest
3.2 mi away
Hilton Garden Inn Addison
4.7 mi away
Fairfield Inn & Suites Chicago Lombard
Show Prices
Show Prices
Show Prices

Been to Hilton Chicago/Indian Lakes Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Chicago/Indian Lakes Resort

Property: Hilton Chicago/Indian Lakes Resort
Address: 250 W Schick Rd, Bloomingdale, IL 60108-1228
Phone Number:
Region: United States > Illinois > DuPage County > Bloomingdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Bloomingdale
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Chicago/Indian Lakes Resort 3.5*
Number of rooms: 308
Official Description (provided by the hotel):
Experience premiere service and accommodations Chicago Resort style at the Hilton Chicago/Indian Lakes Resort. Located 30 minutes from downtown Chicago and O'Hare International Airport, we're perfectly located for both business and leisure travel. Situated on 260 acres of stunning grounds, offering access to the Championship Blackhawk Trace Golf Course with three 9-hole layouts and a one of a kind island green. Hotel guests can choose between five on-property restaurants, ranging from bars to contemporary high-end cuisine. The resort offers an impressive 50,000 total sq/ft of meetings/events space, ready to host your next business meeting or memorable, unforgettable wedding. Relax at either our indoor or outdoor swimming pool, or stay fit in our fully equipped fitness center. Treat yourself to a spa treatment in our fully renovated Resolution Spa and Wellness Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hilton Hotels Direct, Hotels.com, Odigeo and Ebookers so you can book your Hilton Chicago/Indian Lakes Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago/Indian Lakes Hotel Bloomingdale
Hilton Hotel Bloomingdale
Indian Lakes Hotel
Indian Lake Resort Bloomingdale

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing