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“EXCELLENT”
5 of 5 bubbles Review of Comfort Suites

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Comfort Suites
Ranked #8 of 22 Hotels in Bloomington
Certificate of Excellence
Winnipeg, Canada
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“EXCELLENT”
Reviewed 31 March 2014

We stopped because the hotel was close to the interstate...We WILL RETURN because of the friendly/helpful man at the front desk....clean spacious room... spacious breakfast area with a good assortment of hot items...better than home!!!!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nana733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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153 reviews from our community

Traveller rating
    80
    49
    18
    3
    3
See reviews for
54
48
6
25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Chicagoland, USA
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 March 2014

Price was fairly steep (although in line with the nearby competition) but they couldn't regulate the hot water in the morning and the breakfast was kind of gross. Excuses made by front desk personnel, "Well, we have a lot of people taking showers this morning all at the same time.". Um, your a hotel, with lots of customers, and they often wake up around the same time and want to take showers. Upgrade your water heating system!!! Breakfast was hot but kind of nasty. Room was big and the beds were not bad comfort wise but what's with hotels buying top sheets that are *just barely* big enough for the beds? When we got ready to climb into bed the top sheet was essentially short sheeted by the housekeeper in order to make the bed in whatever "proper" way they've been taught to make it. Buy bigger sheets and they won't have to short sheet the beds. Not worth the money.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ktmdms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam p, General Manager at Comfort Suites, responded to this review, 18 March 2014
Thank you for taking the time to complete the online review regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Please give us a chance and call to discuss this problem with your stay. We will make sure your issue will be handle right way and we will make sure this will not happen to other guest in near future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

SAM PATEL
General Manager

3098344700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 February 2014 via mobile

Very nice and clean hotel and rooms for the price. Comfy bed and pillows. Easy on and off highway 74. Rooms are over sized with sofa, desk and microwave. Couldn't ask for more when you're on the road traveling and want a good place to stop.

Stayed February 2014, travelled as a couple
Helpful?
Thank Jaciann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam p, General Manager at Comfort Suites, responded to this review, 18 March 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

SAM PATEL
General Manager

3098344700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Champaign-Urbana, Illinois
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 January 2014

We stayed in Bloomington for volleyball tournaments. I was very impressed with the cleanliness. We travel multiple times a month and this was a pleasant surprise!! Sam went above and beyond to accommodate my family! He was very friendly and helpful! Nice job, Sam. We will definitely stay at this property in the future.

Room Tip: Suite with 2 Queen beds was very spacious!
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wausau
Level Contributor
93 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 16 January 2014

We decided to stop for the night. This property was the first property we came to. We just drove through a very bad snow storm. Tired and strained from the drive all we wanted was a good nights sleep. The front desk manager (Tim) was extremely helpful and very courteous. The room was very clean and well apportioned. After the good nights sleep we were looking for, we enjoyed a very nice breakfast. It was a very nice stay and a place we will stop at again when in this area.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank L L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 November 2013

While visiting friends in Normal, we stayed at the Bloomington Comfort Suites because of tripadvisor favorable reviews. There is another Comfort Suites listed on trip advisor for Bloomington - Normal, we stayed at the one on Maple Hill Road . It far exceeded expectations. The entire hotel has been remodeled beautifully. We rented two King Suites. The decor is one of the best I have experienced. It is very bright and open, while providing a bit of privacy between the bed and seating area. Cheerful colors. Comfortable bed and furniture. Lovely bathroom with plenty of space on sink counter. Everything was exceptionally clean. Overall, a very welcoming "feel" to our room. Desk clerk Rebecca helpful and efficient and breakfast lady very nice. Highly recommend.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 45traveler45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 908 Maple Hill Rd, Bloomington, IL 61705-5005
Phone Number:
Region: United States > Illinois > Bloomington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 22 Hotels in Bloomington
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Free wireless high-speed Internet accessFree USA TodayFree local callsYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving ea...rly, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.After a busy day of meetings or sightseeing, guests of this Bloomington, IL hotel are invited to relax by the seasonal outdoor pool or enjoy an invigorating workout in the fitness center.Guests can take advantage of the on-site business center that features a public computer with Internet access, and copy and fax services. Our meeting room can accommodate up to 33 people for most business or social functions.All of our oversized guest suites are equipped with microwaves, refrigerators, flat-screen televisions, clock radios with MP3 jacks, coffee makers, curved shower rods, hair dryers, desks, irons, ironing boards, pillow-top mattresses, sofa sleepers, voice mail and cable television. Connecting rooms can be requested.Coin-operated laundry facilities are located on the property and valet cleaning service is offered. On-site parking is available and can accommodate most cars, trucks and buses.The Comfort Suites hotel provides outstanding accommodations at an affordable price in Bloomington. Whether you are traveling for business or pleasure, make us your home away from home and we'll make your stay memorable. ... more   less 
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