We stayed this past weekend and the hotel seems to be undergoing some construction in the lobby/pool area. That didn't bother us at all because all hotels need to do that at some point and myself, being a hotel general manager, completely understands this. What I didn't enjoy was the amount of issues with the room. The beds were comfortable but I could see through my sheets unfortunately. One of the knobs on the dresser fell off immediately while trying to open the drawer. One outlet in the bathroom and one above the table in the room itself would not hold a plug to charge our phones or plug in our hair straightener. The refrigerator was incredibly small. I wasn't even aware they made them that small. It could be a very nice hotel if they spent some time taking care of and updating their rooms along with the hotel.
The Friday night night auditor came off very rude and seemed to really not care for her job at all.
The breakfast however was very good and had a lot to choose from so that is always a plus!
- Official Description (provided by the hotel):
- Whether you’re in town for a concert, a college visit, a family vacation or a business trip, the Country Inn & Suites By Carlson®, Bloomington-Normal West, IL welcomes you with friendly service. Our hotel is conveniently located off I-55, 74 and 39, near downtown Bloomington and uptown Normal. As an added bonus, we are also within minutes of Illinois State University, Illinois Wesleyan University, Champion Fields and the Grossinger Motors Arena. After a long day of exploring, pillowtop beds and a quiet location promise a good night’s rest. ... more less
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- Also Known As:
- Country Inn And Suites Bloomington Normal West
- Country Inn & Suites Bloomington Normal West Hotel Bloomington
- Country Inn Bloomington
- Bloomington Country Inn