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The Chateau Hotel and Conference Center
Ranked #12 of 22 Hotels in Bloomington
Reviewed 8 July 2014

Amazing staff very clean jeremy cruthis was very helpful and after i found out about the secret passages in the hotel i was even morr intreged if you are staying a few days i suggest searching unfortunatel . I have to go but i here there in the book shelves i would stay here anyday of the week even if it does have ghosts and looks a little creepy i love this place

  • Stayed: July 2014
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Thank infintryman27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this reviewResponded 25 July 2014

We really appreciate the positive comments/reviews about the Chateau. We truly have a unique property with so much to offer. The next time you are in town on a visit, I will give you some clues as to where the secret passage is. Thank you, Jeremy.

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206 - 212 of 319 reviews

Reviewed 26 June 2014

We checked in on Tuesday evening a young lady by the name of Stacy was very pleasant and welcomed us. She informed us about the dining, wifi, pool, fitness center and business center, very polite young lady, would definitely recommend this hotel and would stay at it again.

  • Stayed: June 2014
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Thank Family4everr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this reviewResponded 25 July 2014

We thank you for your positive comments/reviews. We take great pride in our customer service, and I will definitely pass this review on to Stacy. Please tell all your friends, and do not hesitate to visit us in the near future. Thank you, Jeremy.

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Reviewed 25 June 2014

This hotel is very old. The plaster walls and low ceilings in your room make you feel like you are in a dungeon. It not only looks old but smells old. While the service is up to par the facility is in desperate need of updating.

Stayed: June 2014, travelled on business
1  Thank 219heatherf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this reviewResponded 25 July 2014

We thank you for your comments/review. We are happy to hear that the service was in line. We are constantly upgrading and improving our facility here at the Chateau. We recently (February) opened a brand new restaurant - Tony Roma's which is attached to the Hotel. We have also upgraded all common areas and are well into the room renovations. We will continue to provide you a great product at a great price. Thank you, Jeremy.

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Reviewed 5 June 2014

We stayed for one night while travelling Route 66. Katie checked us in and accommodated us with a ground floor room. She was very friendly and sweet! The room was large, comfortable and very clean. My husband is a disabled veteran and the bed was soft enough for him. It was very comfortable! Katie and Derrick were friendly and checked to see if we had everything we needed! Katie is the sweetest person we've met on the Route this year! The pool was sparkling clean. The rate was exceptional. The lobby looked fancy, but the atmosphere was very welcoming and relaxing. It's right off Veteran's Parkway/Business Loop 55 which is an alternate alignment of Route 66.

  • Stayed: June 2014, travelled as a couple
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2  Thank NRMedlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this reviewResponded 6 June 2014

We thank you for your positive review/comments about our Hotel. We take pride in our customer service, and are happy to see that you received exceptional treatment. We will definitely inform and congratulate Katie and Derrick on their hard work. If ever in the area or traveling Route 66, please do not hesitate to use our property.
Thank you,
Jeremy.

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Reviewed 3 June 2014

I grew up in central Illinois and spent 5 years of my life in the Bloomington/Normal area. Recently, I went back and visited the "twin" cities again and stayed at The Chateau Hotel. The staff was very helpful, at all hours of the day/night and the rooms where very clean and fit my needs. I was especially surprised at the new Tony Roma's restaurant that had been added near the hotel lobby. This addition to the hotel is absolutely beautiful and the food was wonderful!

  • Stayed: May 2014, travelled solo
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1  Thank Troy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this reviewResponded 6 June 2014

Welcome back to the Bloomington/Normal area. I am happy to hear that you had a nice visit to our community and a nice stay at our hotel. I will definitely forward this review to our hotel staff and I thank you for the positive comments. We are very proud of our new restaurant, and invite you to stay at our property when ever you are visiting the "Twin" cities.
Thank you,
Jeremy.

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Reviewed 4 May 2014 via mobile

We stayed for one night. Our room was on the 5th floor right by the elevator. It was a pretty good room for the price. Nothing fancy but it wasn't terribly outdated either. The beds were comfortable. The temperature was difficult to get to a comfortable temp. It was either too hot or too cold. The phone in the room didn't work right either. When the adjoining room would use water it was very loud on our side of the room. It was also pretty easy to hear people in the hallways. Thankfully our floor wasn't too crazy. The pool area was ok. The indoor pool was a good size, plenty of room to play and swim. It was very busy most of the time we were there though. The hot tub wasn't hot enough and the sauna did not work. Big bummer considering that was my main reason for booking this hotel. The gym was the average hotel gym. The outside of the hotel was beautiful, as was the lobby area. There is a lot of shopping and places to eat within a few miles of the hotel so location for us was great.

  • Stayed: May 2014
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1  Thank wretched85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy C, General Manager at The Chateau Hotel and Conference Center, responded to this reviewResponded 6 June 2014

We thank you for your feedback on the Hotel. We are sorry that there were some shortcomings with your recent stay, and we hope that this will not alter your future bookings. The problems mentioned have been addressed, and we will work hard to provide you with a great product at a great price.
Thank you,
Jeremy.

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Reviewed 29 March 2014 via mobile

Booked rooms 6 weeks ago. Paid for room with brunch. I had been here in the past and wanted to treat my family to a nice finally to our 10 day vacation. At the time I was told the brunch was for hotel guests only as they were remodeling. When I arrived I was informed that the kitchen was now leased to Tony Romas and breakfast was no longer included. We drove 2 hours out of our way to spend a night here and felt slighted. The night clerk called her manager and was told that for our 2 rooms and 4 people they would give us 2 vouchers for breakfast.. totally unacceptable. And very unprofessional. You can't tell me that when they took my reservation they did not know what the plans were for 6 weeks in the future. Had we at least had advance notice we could have altered our travel plans. VERY ANGRY!

  • Stayed: March 2014
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8  Thank willy1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chateau Hotel and Conference Center

Address: 1621 Jumer Dr, Bloomington-Normal, IL 61704-0901
Region: United States > Illinois > Bloomington-Normal > Bloomington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 22 Hotels in Bloomington
Price Range: £54 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Chateau Hotel and Conference Center 3*
Number of rooms: 180
Official Description (provided by the hotel):
The Chateau Hotel and Conference Center, provides guest with a unique hotel experience, combining Old World elegance with modern standards of service and hospitality. At The Chateau, you can enjoy our full size swimming pool, whirlpool, sauna or game room. You can also take advantage of our fitness center, business center, free wi-fi and guest laundry. Breakfast, lunch, and dinner are available in our newly opened Tony Roma's restaurant and Lounge. Our hotel is adjacent to Bloomington's Constitution Trail, ideal for running or biking. There are numerous restaurants and shopping within walking distance of the hotel. All parking is complimentary, and the parking lot can accommodate large vehicles. ... more   less 
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Also Known As:
The Chateau Hotel Bloomington
Jumers Chateau Bloomington
Jumers Chateau Hotel Bloomington

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