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Holiday Inn Express Bloomington West
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Reviews (153)
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All reviewsfront deskgreeted quicklystopping pointpool and hot tubextra pointsmicrowave and refrigeratorrooms are bigdesk personseen better dayswest sidestaff was friendlycontinental breakfastbreakfast areacoffee makeroatmealbeds were comfortablefitness center
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Reviewed 6 December 2012

Rooms were clean, staff was pleasant, breakfast was put out around 5:40 which let us get to our 6:00 am meeting. Cookies at night. Pool looked nice along with a hot tub. No nearby places to eat. Convenient to Interstate.

  • Stayed: December 2012, travelled on business
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Thank RTTeacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2012 via mobile

We checked in with a large group (5 rooms). They were completely booked the night before so understandably we couldn't check in early as they needed time to clean the rooms. When we arrived, they checked one of our groups into a dirty room that had not been cleaned. I understand this happens sometimes, especially when things get busy and hectic at hotels. The staff was accommodating in getting us a new room for this group. Another room smelled like smoke even though this is a nonsmoking hotel, an the staff again was more than helpful in spraying down the room with air freshener. However, as I was in the lobby, I noticed the maintenance log was left out on the counter with an entry that said 'saw a mouse in room' under room 206 (which coincidentally was MY room). I was reassured that this had been 'taken care of' the night before. As I was settling into my room, I found garbage under the sink, behind the pillows, and a few things on the carpet. It just looked really sloppy. As a former holiday inn express employee of another location, I know how things are supposed to look and be run. This just looks like housekeeping was in a rush and got sloppy.

  • Stayed: October 2012
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Thank Littleham3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2012

Somewhat isolated from town, but wonderfully located for a freeway stop. Good accommodations. Clean pleasant room, comfortable bed and helpful staff. There are no real restaraunts around. Fast food mainly. The reviewer that mentioned an adjoining restaraunt may have been thinking of a different hotel. I recommend this hotel, but perhaps l ky for a night.

  • Stayed: October 2012, travelled as a couple
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Thank Minnetonkalady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2012

I was expecting something dingy because it's an "express" but I was pleasantly surprised. It was clean, room smelled fresh and the lobby was pretty nice. we arrived at 9pm on a Friday, and waited about 20 minutes because the lady right in front of us took forever and there was only 1 guy working, Joshua. But Joshua was super nice and was working really really hard. By the time it was our turn, there were about 5 people waiting in line behind us. Joshua provided great customer service and we had a room with a king bed. bed was comfy, nice pillow, spacey room. the bathtub had a small circle of the plastic peeling off the floor, but it wasn't a big deal. Continental breakfast was great- a pancake machine that made them fresh in 1 minute, french toast, eggs, sausage, cinnamon rolls, bagels, croissants, cereal, milk, juice etc. (which did taste funny, but i have never tasted juice in a hotel continental breakfast that tasted fresh). We didn't try the pool or fitness center. We paid $80 through hotwire and I would definitely stay here again.

  • Stayed: September 2012, travelled as a couple
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1  Thank learntolive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2012

A wonderful hotel, close to airports and many fine dining establishments. The hotel staff was very friendly and courteous and the cleanliness of the hotel is above none we have ever stayed at. The pool was just the right temperature and Baxter's Grill adjoining the hotel had the most fabulous food.

  • Stayed: September 2012, travelled as a couple
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Thank Vickie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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