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“AMAZING hotel!!”

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Doubletree By Hilton Bloomington
Ranked #4 of 22 Hotels in Bloomington
Certificate of Excellence
Reviewed 31 October 2013

This hotel is really, really excellent. The front desk staff are so helpful and friendly, and the rooms are beautifully appointed and comfortable. The most amazing part of the hotel is the breakfast buffet- SERIOUSLY delicious food, and excellent service. I would stay here again in a heartbeat, and will seek out other Doubletrees for future trips. HIGHLY recommended!

  • Stayed: October 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Colleen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded 15 November 2013

Dear Colleen R,

Thank you so much for the kind review. I am so pleased to hear you truly enjoyed your time spent with us. We pride ourselves on the wonderful staff and service we offer our guests. We hope to have you back as a guest in the future. Thank you again and take care.

Rodney Brittain
General Manager

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636 - 642 of 853 reviews

Reviewed 29 October 2013

The Double Tree is a great location for a wedding reception. I had my wedding reception there and my cousin also had her wedding reception there. Great food! Great service and the rooms were great. We love getting the warm cookies when you check in at the front desk. I also like the way the breakfast bar is set up. Our family enjoys reserving a room so we all eat together!

  • Stayed: October 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Casey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded 15 November 2013

Dear Casey P,

Thank you for taking the time to review your experience with us. I am very pleased to hear that your time with us was one to remember. We strive each and every day to make sure every one of our guests leaves here with a wonderful memory of their time spent at our hotel. Thank you for allowing us to be part of your special day. Congratulations and we hope to have you back in the future.

Rodney Brittain
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2013

The front desk manager made sure I had ample bottles of water, extra coffee and sugar. The whole staff was so friendly. Nancy would greet you by name every morning. I love this place, would not think of staying any other place when in town.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded 15 November 2013

Dear David M,

Thank you for taking the time to review your recent stay with us. I am so happy to hear you had such a wonderful experience at our hotel. We are lucky enough to have such an amazing staff that help make our guests time here feel more like home. We hope to continue to see you in the future. Thank you again and take care.

Rodney Brittain
General Manager

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Reviewed 25 October 2013

i was disappointed when we checked in and they ahd no king size room to give us. their explanation was heat wassn't working. initially we were given a room next to a group mof young people who were partying, drunk and loud. then they moved us to another room wiht double beds and said theyw ere going to compensate us with extra points, whcih have not yet been credited

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded 5 November 2013

Dear Terry M,

Thank you for taking the time to review your stay with us. I would like to first apologize for the inconveniences you experienced during your trip to Bloomington. I can assure you that I will address these issues with the proper department . We take our guest reviews very serisouly, and without guests such as yourself, we would not be able to strive to be the best we can be. Again, I am very sorry but I hope we can have you back in the future in hopes to make your next stay one to remember. Thank you again and take care.

Rodney Brittain
General Manager

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Reviewed 20 October 2013

The room was overpriced for the quality (carpet in room was old and worn, I kept my shoes on). The bathroom was not updated. I would not stay here again if my company was not paying for the room. (I was traveling on a Business trip)

  • Stayed: October 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Ken K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded 5 November 2013

Dear Ken K,

Thank you for taking the time to review your recent experience. I am so sorry to hear that your stay with us was below expectations. We hope that every guest leaves our hotel happy, and I apologize that was not the case. We are hoping to renovate our rooms in the near future. I hope we can have you back again in hopes to make your next visit one to remember in a positive light. Again, I do apologize but I thank you again for taking the time to let us know about your recent trip. Take care.

Rodney Brittain
General Manager

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Reviewed 20 October 2013

Staff was helpful and nice, room was very clean and comfortable. Breakfast was AWESOME, even included omelettes. Free cookie on check in was nice too. This hotel has a bar which was nice also. Room view was non-existent. The only reason I didn't give it five is that I reserve that for hotels with concierge service/resort hotel etc. If you are in Bloomington this is a really good choice.

  • Stayed: October 2013, travelled on business
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Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded 5 November 2013

Dear Patrick D,

Thank you for taking the time to review your recent experience at our hotel. I am pleased to see you were able to enjoy yourself while in town. We strive to make every guest experience a 10, and without the help from guests such as yourself that wouldn't be possible. Thank you again and we hope to have you back in the future.

Rodney Brittain
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2013

Yes, truly a great experience. Super attentive, friendly service. Their buffet breakfast and omelette station were very good. Super comfortable beds and room. DoubleTree really enhanced a memorable weekend.

  • Stayed: October 2013, travelled with friends
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Trey N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded 5 November 2013

Dear Trey N,

Thank you for taking the time to review your recent stay. I am so happy to hear you enjoyed yourself while in town for your special weekend. We strive to make sure every guest that walks through our doors leaves here with a positive memory and I am pleased that you were no different. We are very lucky to have such a wonderful staff to help ensure that our hotel is the best it can be. We hope to see you again in the future. Thank you again.

Rodney Brittain
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree By Hilton Bloomington

Address: 10 Brickyard Dr, Bloomington-Normal, IL 61701-7070
Phone Number:
Region: United States > Illinois > Bloomington-Normal > Bloomington
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Bloomington
#4 Family Hotel in Bloomington
#6 Romantic Hotel in Bloomington
Price Range: £70 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree By Hilton Bloomington 3*
Number of rooms: 197
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Bloomington, IL, is located just minutes from everything Bloomington/Normal has to offer. Our hotel in Bloomington, IL offers complimentary shuttle service to and from the BMI airport and the AMTRAK, all you need to do is tell us when you need to catch your flight or train. With our conference center set to accommodate up to 900 people, we're ready for your largest group and/or event. We're equipped with AT&T Stay Connected WiFi, indoor swimming pool, hot tub, sauna, and fitness center. We look forward to welcoming you with a warm, decadent DoubleTree Cookie. ... more   less 
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Also Known As:
Doubletree By Hilton Bloomington Hotel Bloomington
Doubletree Bloomington
Bloomington Doubletree

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