As a first time AARP user, I was VERY DISAPPOINTED! My suggestion comment and feedback would be (HIGHLY) to check out hotels before you sell them to customers!
While on the road traveling and visiting colleges with my daughter, I was hoping (and trusting) AARP travel service could help me save time and money with providing area hotel accommodations. Instead, the service wasted 4 hours of my travel time (including having to find other accommodations on our own and writing this) and added more upset and aggravation than anything else.
The hotel AARP provided was a dump: very unkept, smelly, unclean (mold everywhere: bathrooms, ceilings) and was a place that should be closed down! Even worse, when trying to cancel, I was told I still had to be charged for the room because I was there for an hour (the time it took me to try and cancel everything)! After an awful and upsetting 40 minute phone and person ordeal with the hotel front desk employee and the AARP, cancelation and a full refund was made.
Unfortunately, as a result of all this (and needless to say), I was very disappointed and very unhappy with this service and would not recommend its use in the future, nor to anyone. (Celebrity Betty White would not be very happy, either!)
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- Also Known As:
- Quality Inn And Suites
- Quality Hotel Bloomington
- Quality Inn Bloomington
- Bloomington Quality Inn