Stayed 3 nights - Friday through Sunday.
The facility is nice and modern. The jacuzzi suite rooms are laid out nicely and are very well maintained. The breakfast if quite good and the food area is neat and clean
The Staff at this location is what makes this place. They are very helpful, seem genuinely interested in making sure your stay is excellent and do everything in their power to make things right - even when things don't go right.
The Saturday night of our stay there was a wedding party.... that definately got out of hand. sounded like a herd of elephants running up and down the second floor hallways from 1:30 to 2 a.m.. The front desk did what they could to get this group to act decent... but there was small chance of saving the nights sleep at that point.
However the staff did do everything they could at the time... and they did do all they could to make amends. You simply cannot ask for more than that.
I fully reccomend staying at this location... and fully reccomend staying on the 2nd floor ONLY - just in case this herd of "wedding guests" are in the vicinity.
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- Also Known As:
- Springhill Suites Chicago Bolingbrook Hotel Bolingbrook
- Springhill Suites Bolingbrook