We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
SpringHill Suites Chicago Bolingbrook
Nearby Hotels
US$99
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Aloft Bolingbrook(Bolingbrook)
US$116
US$105
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$128
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$121
Booking.com
View Deal
Ramada Bolingbrook(Bolingbrook)
US$70
US$59
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$126
US$108
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Quality Inn(Bolingbrook)(Great Value!)
US$88
Priceline
View Deal
  • Free Wifi
  • Free Parking
US$63
US$61
Priceline
View Deal
  • Free Wifi
  • Free Parking
US$81
Priceline
View Deal
  • Free Wifi
  • Free Parking
No availability for your dates from our partners
  • Free Wifi
  • Free Parking
Reviews (135)
Filter reviews
135 results
Traveller rating
52
48
19
13
3
Traveller type
Time of year
LanguageAll languages
52
48
19
13
3
Show reviews that mention
All reviewsfront deskfree breakfastteam hotelstayed for two nightsbasketball tournamentbagelssofa bedlong staybedroom arearoom was cleantop floorpool and hot tubother hotelsconvenient locationhotel is locatedstaff was friendlywould stay again
FilterAll languages
Updating list...
130 - 135 of 135 reviews
Reviewed 8 March 2008

I chose this hotel due to the proximity to my meetings, and was there for a week. I would recommend this hotel for business travelers. The best part of the stay the staff. Friendly, enthusiastic, and welcoming.

The room was very clean and having a separate living and desk area is nice. It gives a little more room to move around in and the desk is a good size to work from.

The bed was comfortable, the shower great, and the toiletries replenished in full (and of quality). The breakfast was fresh with a good variety (although skimpy on the fruit). The hotel has an indoor pool which is a comfortable temp but it is very small. The work out room looked to have good equipment and a decent amount of it. Several people were working each nite of my stay.

  • Stayed: March 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank KBGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBolingbrook, Manager at SpringHill Suites Chicago Bolingbrook, responded to this reviewResponded 13 May 2011

Dear Valued Guest,
Thank you so much for your review here on Trip Advisor. We are glad to here that you liked your room and the layout of the suite. We have a lot of business travelers stay here with us week in and week out along with leisure travelers here with us on the weekends. We are located in a great area of Bolingbrook with lots to do and great places to eat. Thank you so much for staying with us in 2008 and look forward to seeing you here again in 2011!
Thanks again for the review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2008

The Good :

VERY clean
Housekeeping staff and her supervisor! [front desk clerk miscoded one of our room keys but the housekeeping supervisor personally ran down stairs 2 flights to get me the right one!]]
Good location - [but the website directions were confusing]
Free surface lot parking
Shopping and eateries nearby
The indoor pool

The BAD

The free breakfast, I was told, only ran 7:30 to 9am!

The front desk : my reservation was for 2 rooms : a Jacuzzi room and a King bed room, adjoining. When we arrived, the rooms were on different floors. The reservation lady [who was the same one to check me in that night] failed to 'block' the requested rooms for us at the time of reservation. Suffice it to say, we ended up with 2 double bed rooms next to each other, but not connecting.
On the bill, however, they charged me the higher prices as if I had stayed in the other rooms. 40 minutes on a Sunday morning at the front check desk out failed to resolve it. I was very polite, using methods of good negotiation for a win-win solution. The day clerk said 'this is so screwed up, I don't want to mess it up further'. So, I left my name, cell # and e-mail for the manager to call when they got in Monday. No response.
Only a VERY irate call by me 1 WEEK later by me got a response, but no 'sorry' or anything. Just a small adjustment to my bill.

Save yourself the hassle, this place is POORLY managed. I will never stay at a SpringHill suites again.

  • Stayed: January 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Kalamazoo_Doc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBolingbrook, Manager at SpringHill Suites Chicago Bolingbrook, responded to this reviewResponded 13 May 2011

Dear Valued Guest,
Thank you so much for your review here on Trip Advisor. I am so sorry to here about some of the difficult issues you had here with us back in 2008. We have gone though a lot of staffing and management changes since then and our response to guests and their needs are much improved. I hope that you will come back and see us again here in 2011 and give our staff and hotel another chance to show you the great service we offer!
Thanks again for the review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2007

I have regularly used this property for several years now. They just maintain outstanding quality. Everything was again in good repair, the bed was good, the room was clean, and the floor I was on had recently been recarpeted in the hall and in the room. I gladly recommend this property.

Stayed: January 2007
Thank FlyingDeutschman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBolingbrook, Manager at SpringHill Suites Chicago Bolingbrook, responded to this reviewResponded 13 May 2011

Dear Valued Guest,
Thank you so much for your review here on Trip Advisor. We are always working very hard for all of our guests and to keep the quality of our hotel at tip top shape. It always means a lot to us to see great reviews from our guests and hope to see you come back in 2011 to stay with our hotel again. Thanks once again for the review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
416
Reviewed 30 May 2005

I arrived after 5 hours of travel expecting a non-smoking room. They had no more available, and I had no choice but to stay in a smoking room. Ugh! Next time I will stay in Chicago, and drive to my meeting!

  • Stayed: May 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBolingbrook, Manager at SpringHill Suites Chicago Bolingbrook, responded to this reviewResponded 13 May 2011

Dear Valued Guest,
I am so sorry that we did not a non-smoking room open for you upon check in. On a positive note all Marriott Hotels went non-smoking in October of 2008! This was a great move that Marriott did as now we no longer have smoking rooms. We have found this to be a great thing and all guests are happy to see this has taken place.
Thank you so much for the review and hope to see you back here with us in 2011!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2015 via mobile
Google Translation

Stayed: July 2015, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews