In no way is this a bash - this is just stating cold fact. HIE Kankakee is a highway motel, serving a rural community. I was in town for a funeral, and on an odd timeline. I arrived late morning and needed to hang my suits before heading to the funeral home to tend to business. The room was not ready, and I was told that i could unpack in the office if I wanted to. I explained that all I cared about was getting things on the hanging rack and then getting off to the funeral home -that I wouldn't mind the unmade room. The manager fought with me, telling me that it's HI policy....well, it's a good way to not have repeat customers. Finally, the room was ready (10 minutes wasted) and I was able to hang my clothes and move on.
The next morning, I had the audacity to expect a warm shower. Since the hotel had been full with teenagers the night before, there was not a drop of warm water to be had. The front desk was uninterested in the issue - "We're full sir, and that's what happens."
For $110 in a roadside motel, I expect a hot shower.
The bathtub had rust stains. The pillows were sub-par at best.
Overall, it's a highway motel.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites in Bourbonnais, IL. Located in the Kankakee River Valley area, close to Kankakee, Bradley, Peotone, and Momence, IL . The Holiday Inn Express Hotel & Suites is located just minutes from Olivet Nazarene University / Strickler Planetarium, Exploration Station/Perry Farm, Peddinghaus, CSL Behring, Hidden Cove Indoor Sports Complex, Bennett Curtis House, Bunge Foods, Cigna Health Care, River Road Sports Complex, Home of the Frank Lloyd Wright Bradley House , Nucor Steel, Valspar Corporation, Kankakee River State Park, Reeds Canoeing, Splash Valley Aquatic Park and the summer home of the Chicago Bears and much more. Please come enjoy our Stay Smart breakfast buffet (you have to see it). The hotel meeting rooms will seat up-to 100 people. There are many restaurants within walking distance and visit the Northfield Square Mall next door for any shopping needs. We are a pet friendly hotel with a refundable deposit. Stay Smart at the Holiday Inn Express Hotel and Suites in Bourbonnais where you can Stay Smart in the Kankakee, Bradley, Bourbonnais area. ... more less
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- Also Known As:
- Holiday Inn Express Bourbonnais (Kankakee / Bradley) Hotel Bourbonnais
- Holiday Inn Bourbonnais
- Bourbonnais Holiday Inn