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“Tucked away near the Burr Ridge shopping center”

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Chicago Marriott Southwest at Burr Ridge
Ranked #1 of 4 Hotels in Burr Ridge
West Chicago, Illinois
Level Contributor
931 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
“Tucked away near the Burr Ridge shopping center”
Reviewed 6 July 2014

This is a well run hotel located close to the Burr Ridge Village Shopping Center. It is larger than I had expected but also has more amenities - from a conference/wedding area, to laundry facilities, a wonderful swimming pool with means for lowing a handicapped person into the water (I'd not seen such before exempt in a physical therapy place). The staff could not be more friendly, helpful, and outgoing. While we did not "eat-in" we will definitely try that one day but there are a number of good eating choices in the Burr Ridge Village Center which is within an easy walking distance from this hotel.

Room Tip: There happened to be an Indian wedding thanking place while we were there so it was quite crowded an...
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  • Stayed July 2014, travelled with family
    • Value
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Helpful?
Thank sue o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard G, General Manager at Chicago Marriott Southwest at Burr Ridge, responded to this review, 7 July 2014
Hi Sue!
Our team is thrilled that you chose to stay with us at the Marriott Burr Ridge during your recent trip to the area. We appreciate your thoughts on the hotel and our staff. Everyone here prides themselves on representing a hotel with friendly, helpful and outgoing staff.
Glad you discovered the wonderful offerings we have for all our guests at the Marriott Burr Ridge, from our conference and social function space to our guest laundry to our fitness room and pool; there is something for everyone at the Marriott Burr Ridge.
Have a wonderful summer and please say hello the next time you are in the Burr Ridge area.
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458 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Annandale, Virginia
1 review
Reviewed 5 July 2014 via mobile

We visited in July.... breakfast did not have as many options as we'd like and the Internet was not working... overall the hotel was comfortable and nice. Free parking helps and it's also nice that the hotel is close to the expressway. It's a bit of a time to get to the city, but we knew that before booking...

Stayed July 2014, travelled with friends
Helpful?
Thank bollywoodreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard G, General Manager at Chicago Marriott Southwest at Burr Ridge, responded to this review, 7 July 2014
Hello BollywoodReviewer,
Thank you for staying with us at the Marriott Burr Ridge while visiting Downtown Chicago! I apologize for any issues with our internet being temporariy down unexpectedly during your visit. Free parking with convenient access to the highway does help in getting to and from the nearby city and areas.
Make sure to check out all the free summer offerings at the Burr Ridge Village Center located a short walk from the hotel.
See you again soon!
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2 reviews
Reviewed 3 July 2014

We've stayed here a few times and have had a great experience every time! The staff is always accommodating and friendly! The hotel is warm and inviting. We have our son and his family here with us this time... They are on their way home and they are enjoying the hotel and the area also... They hope to enjoy the pool later.

  • Stayed July 2014
    • Value
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Helpful?
Thank jamesrJ2395QF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard G, General Manager at Chicago Marriott Southwest at Burr Ridge, responded to this review, 7 July 2014
Dear James,

Thank so very much for making the Marriott Burr Ridge part of your family travels. We are glad you have stayed with us before and came back to see our friendly and accommodating staff!

Have a wonderful summer and make to check out the free summer concerts at the Burr Ridge Village Center located just a short walk from the hotel.

See you soon at the Marriott Burr Ridge!
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Des moines
1 review
Reviewed 1 July 2014

I only stay at Marriott properties because of the cleanliness and the great service that I receive. Space space I travel exclusively for business within the continental United States of America and I choose Marriott because when I walk in the front counter I'm always greeted with a smile and I know that I can count on the room being superclean. Furthermore I will continue to choose Marriott for the rewards program I am very dedicated and loyal Marriotts customer I will choose to stay that way until a day when I'm not greeted with a smile a friendly face and a warm cup of coffee.

  • Stayed June 2014
    • Value
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Helpful?
Thank Porkchop1776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard G, General Manager at Chicago Marriott Southwest at Burr Ridge, responded to this review, 3 July 2014
Dear PorkChop,
I am I am speaking for everyone at Marriott when I say thank you for your support to our brand. Here at the Marriott Burr Ridge we certainly pride ourselves on cleanliness and great service. Glad you noticed that commitment while staying with us.
Have a wonderful summer and make sure to plan your next trip to Burr Ridge soon as this summer there is a lot to do in and around town all summer long!
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1 review
Reviewed 1 July 2014 via mobile

Very clean place. We were there with a couple of friends for a getaway and had a great experience with all the staff, especially our bartender Enrique. His drinks were awesome! We will definitely come back soon.

  • Stayed June 2014
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Helpful?
Thank Vianey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard G, General Manager at Chicago Marriott Southwest at Burr Ridge, responded to this review, 3 July 2014
Hi Vianey,
Thank you so much for thinking of us at the Marriott Burr Ridge for your fiends get-a-way! We are glad to be a prt of your weekend. I will certainly let Enrique know his drinks are awesome. The summer has many great offerings in and around Burr Ridge so make sure to plan your next trip soon!
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Lees Summit, Missouri, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 June 2014

Great Marriott property. Very friendly staff. Went over and above in helping out.

The hotel has been updated to the newer Marriott Standards and was very clean. the restaurant and bar staff were friendly and fun.

  • Stayed June 2014, travelled on business
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Helpful?
Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard G, General Manager at Chicago Marriott Southwest at Burr Ridge, responded to this review, 27 June 2014
Hi Dan,
Glad you stayed with us at the Marriott Burr Ridge while in town from the Show Me State of Missouri. I love our friendly staff and am glad they made your stay enjoyable.
Please visit again soon as all summer long the Burr Ridge Village Center is offering free summer concerts! The Village Center is a short walk just across the street.
Thank you again Dan, have a great summer.
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1 review
Reviewed 24 June 2014

Overall very nice but the light from the hall kept
Coming under the door and kept me up. Also the input for the tv didn't work...for a week long stay I was also surprised there was no fridge for drinks. How ever bed was very nice bathroom was great

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard G, General Manager at Chicago Marriott Southwest at Burr Ridge, responded to this review, 27 June 2014
Dear Crennells,
Thank you for staying with us recently at the Marriott Burr Ridge! I am sorry the light from the hallway shone in to your room more than you would have liked. Glad to hear you enjoyed the bed and the bath during the week you were with us. Please next time let me know when you will be coming as we do have refrigerators and microwaves available by request to place into guest rooms.
Have a wonderful summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chicago Marriott Southwest at Burr Ridge

Property: Chicago Marriott Southwest at Burr Ridge
Address: 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527-0869
Region: United States > Illinois > DuPage County > Burr Ridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Burr Ridge
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Chicago Marriott Southwest at Burr Ridge 3.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Marriott Chicago Southwest At Burr Ridge Hotel Burr Ridge
Marriott Burr Ridge
Burr Ridge Marriott

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