We had a one night stop over here whilst visiting the family and we arrived to find the room dull, dated and 'motel' styled. The rooms were away from the main building which meant a walk in the rain after checking in.
The carpet looked fairly new and clean whereas everything else was 'tatty' and old. There was dust everywhere as if it hadn't been detail cleaned or had anyone stay there in ages. The kettle was half full of water and stank and had brown scum around the water line... In any case there wasn't any milk portions available as promised if we had of wanted morning tea! The bed linen was clean and crisp but the mattress had clearly 'had it's day' and there was no protector on it.
We were awoken by our 'neighbours' returning home in a 'lively fashion' at 2am (to say the least).
When morning came we were in 'need' of a cup of tea... Reception was due to open at 7.30, so my partner walked across the car park at 7.40 to request a change of kettle and some milk portions.. No... the place was in darkness, they obviously had a better nights sleep than us!!
He came back and went for a shower before breakfast. There were bottles of toiletries in the bathroom so thought he'd use those.... Oh no they were empty, no one had bothered to refill them.
We went across to breakfast in the main building at 8.15, and to be honest it was lovely. All the usual from cereal to yoghurts and full cooked breakfast.
When we checked out the receptionist (who was also the waitress) didn't ask how our stay was and when I tried to explain our concerns she showed no care. We got the bill which was £75 for the night, I queried it as the form we signed stated £65.. she said that there had been an error.. we had been quoted for one adult not 2. That was the last straw.. next time we will stay elsewhere!
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- Also Known As:
- The Forge Halland, East Sussex