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“not impressed” 1 of 5 bubbles
Review of Baymont Inn & Suites Chicago/Calumet City

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Baymont Inn & Suites Chicago/Calumet City
Ranked #1 of 1 Hotels in Calumet City
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196 reviews from our community

Traveller rating
    34
    19
    13
    58
    72
See reviews for
71
35
17
54
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 3 July 2014

Im not trying to brag when I say I have traveled to a ton of different nasty Hostels and have had to hover over toilets and perhaps skip a shower or two. But this hotel was by far the worst stays I have ever had the misfortune of experiencing.

Traveling across country in a large U-haul, I made reservations through a website that said I didn't need to put a credit card down at the time of reserving a spot (the main reason I used the website) because we were driving and didn't anticipate where we would land for the night.

Luckily, we found the Baymont Inn hotel, parked, walked in anticipating a quick check in, and instead received an angry welcome by a less-than thrilled guest associate, was given attitude when we hadn't given our card information-which she couldn't use anyway because the card machine was broken (way to go miss unhappy) and then finally gave us keys after having to dig for cash.

We chose a non smoking, Queen sized room and were excited to grab our over night bags and sleep as long as possible before waking up super early to try and make it to DC by dinner. Instead, tired and carrying heavy bags, we opened our door and walked into a plume of invisible cigarette smoke (freshly put there I'm sure), dirty, questionable marks on all surfaces, dirty sheets (we dared to sleep above all covers) nasty floors (we didn't take off our shoes or socks all night) hovered over the toilet (that had fresh cigarette ashes on the seat (nice touch Baymont-really welcoming) skipped the shower and when we eventually crawled out of bed we were surprised we WERE NOT bitten by bugs (only plus I guess?). The breakfast buffet thing was surprisingly nice, if you like watered down coffee and another miss attitude staring at you from the front desk.

I understand Guest Associate jobs aren't all that glamorous, I've been there in spas and hotels and all people want is relaxation. But holy crap the attitude? What happened to helping out the guest? We didn't come here to argue.

All we received from this hotel was a terrible nights sleep, the beginnings of emphysema, and judgement from the moment we walked in to the moment we drove away. Honestly, I'm not familiar with Chicago customs, but if ever given the option to go back (even if it was a zombie-pocolyps, the end of the world, the only shelter to take) I would rather chose being eaten alive by wild zombies.

Room Tip: So many 'Yikes' I cant even begin.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank SeattleAmanda123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baymont I, General Manager at Baymont Inn & Suites Chicago/Calumet City, responded to this review, 6 September 2014
Thank you for your review. We have had turn-over at our front desk due to issues like this and hope that this never happens to you again. The rooms are being upgraded and hope you stay with us in the future to see the progress.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed 31 May 2014

I had a wonderful stay at the Baymont, they have flat screens now, and the staff is good.
There is a pleasant smell when you walk into the building. The rooms are very clean, and ill be back again with my family.

  • Stayed May 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diemetrice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baymont I, General Manager at Baymont Inn & Suites Chicago/Calumet City, responded to this review, 27 June 2014
Thank you for your positive feedback. We look forward to seeing you again in the future.

Sincerely,
Baymont Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Chicago/Calumet City

Property: Baymont Inn & Suites Chicago/Calumet City
Address: 510 E End Ave, Calumet City, IL 60409-2804
Phone Number:
Region: United States > Illinois > Calumet City
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Calumet City
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Chicago/Calumet City 2*
Number of rooms: 80
Official Description (provided by the hotel):
*PARDON OUR DUST AS WE UPDATE OUR FACILITY* Close to Downtown Chicago With Heated Indoor Pool And Free Continental Breakfast Baymont Inn & Suites Chicago / Calumet City hotel is a comfortable, convenient place to begin your adventures in Illinois. Located less than 30 miles from Chicago at the state line with Hammond, IN and offering easy access to Interstate 94, our hotel makes it easy to reach all the Windy City has to offer. Enjoy thoughtful amenities like free Wi-Fi Internet access and free continental breakfast every morning. If you are here on business, take advantage of our meeting space and business center. In your down time, take a relaxing dip in the heated indoor pool. Kids 17 and under stay free with an adult, and free parking for vehicles of all sizes is included at our Calumet City hotel. ... more   less 
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Also Known As:
Baymont Inn & Suites - Chicago Calumet City Hotel Calumet City
Baymont Inn And Suites - Chicago Calumet City
Baymont Inn Calumet City
Calumet City Baymont Inn

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