Lobby door propped open with rock as the door handle was missing. The check-in attendant was pleasant. We inquired about breakfast and was advised in AM between 7 and 11, in the lobby. The 'manager'(?) came from the back room to say that the control for the AC was on the wall. There appeared to be only 1 other vehicle in the whole parking lot. Although there was a pan-handler who just happened to be walking by as we parked. Room was in an uncomfortable state of disarray...as if someone(s) had just vacated the room and left the bed in shambles. AC was not on at arrival and took a long time to cool down the room. The TV did work and there was hot water. Yes the tub was chipped, but it held water. Tub grout was moldy and blackened at spots.Toilet wanted to overflow from the get-go. Beat Tired, we slept as best we could.
In morning(7 am), went to lobby for breakfast. Door locked. No one there and No Breakfast as was promised. Went back to room to pack and was locked out of room. Pounding on several 'staff only' doors and lobby windows finally got a response and a new key. We packed and vowed to "NOT BE FOOLED AGAIN." Wickedly poor, Mr Bloss, for hometown experience and personalized service. <Forwarding review to Mr Bloss and to his Guest Relations staff>
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- Also Known As:
- Americas Best Value Inn / Carbondale Hotel Carbondale