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NiniMalone
London, United Kingdom

Living in the jungle

5.0 of 5 bubblesReviewed 24 Aug 2017via mobile
We absolutely loved this hotel. Very laid back atmosphere, great to relax around the pool. Iguanas roaming around the hotel grounds ... try the SPA, we had the most amazing massages and facials there! Would go back at a drop of a hat.
Date of stay: August 2017
Trip type: Travelled with family
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Reviews (301)
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66 - 71 of 301 reviews
Reviewed 9 August 2017

We stayed here for 2 nights on full board basis. The entrance was the most impressive part, which is a shame as they have a lot of potential to offer so much more. We had a family room (1 king sized bed + 2 single beds) - needed a cot for my 2 year old but all they had was a small crib for an infant. So we managed on the beds. One of the towels didn't seem clean (or had old marks that didn't go off during the wash) and a friend in another room said the sheets weren't clean so requested for it to be changed. The rooms open out to a garden to that's great if you have young kids.

They also have a basic outdoor play area for kids with a (lop-sided) swing, a sandpit and something to climb on. The kids enjoyed the pool a lot (although the water seemed a bit murky and had really high chlorine levels). Service by the pool (drinks, snacks and pool towels) takes a lot of reminding and a long time, but we weren't too fussed. There are hammocks in the garden by the pool too which is great for lounging around and reading a good book.

Lots of dogs on the property (around 4) and lots of flies in the rooms (so keep the doors shut as much as possible).

Food was disappointing - it's a basic buffet, which is fine, but the quality can improve.

Overall - it's good with kids, but don't expect a lot. About 10-15 mins drive to the national park.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank Shazna Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2017 via mobile

Very quiet little houses where you could sleep. Friendly staff and food was very good, a nice buffet with enough choice. The massage also was very good. Beautiful place in the middle of nature. The safari also was very fun to do.

Date of stay: April 2017
Trip type: Travelled with family
2  Thank EnaManson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 June 2017

The hotel room was clean but basic with old furniture. Initial entrance to hotel is good. The food was ok not a wow factor. The staff were friendly and politte. This hotel was a bit out of the way though,.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Mistries
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 June 2017

The entrance is cool. It looks like you're entering Jurassic Park. The room was nice and clean and the property was nice. There is a swing, monkey bars, a pool and a little creak you can walk down to. The dining pavilion also looks nice and has interesting photographs all around it. The food was buffet style and it was overpriced and pretty sub par. I guess they can get away with serving meh food because there isn't anything else nearby, so guests have little choice but to eat there. I had breakfast and dinner there and both were disappointing. There was also some shadiness going on with our meal check. When I looked at it, the beer prices were significantly higher than what was posted on the menu. When questioned about it the staff said "oh, those are the old prices" and after about 10 minutes produced a menu with new prices taped over the old prices. It took some very aggravating conversation for them to charge us the price that was actually on the menu.

Date of stay: January 2017
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank kristenxc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2017

We stayed two nights at this resort. The rooms are clean but need updating. The pool was large and very nice as was the grounds. We ate at the restaurant when ordering from the menu we found out that a lot of the food was not available. Prices for evening meals were reasonable. Breakfast was not up to standard and expensive. Upon checking out we were told they had no credit card facilities we had to pay in cash, on the web site they say they do currency exchange when we asked about doing this it was only for USDollars, then all of a sudden they say we will try Your credit card in the machine shock horror it worked.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
3  Thank Mhellis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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