The visit started off on a negative...the desk clerk told me to park by the door nearest my room. Turned out no spaces (6pm) anywhere near, due to the banquet facility and restaurant being on the same side of the building. I assumed I was getting a decent room, from my Priority Club membership, but was surprised by the request to see my AARP card...I think the first hotel in years to ask to actually see it.
The night was humid and possibly that contributed to a 'sewer gas' odor in the room. I was awakened about 3:30 in the morning by someone 'screaming' into a telephone (probably) above me, which continued for about a half hour, enough that I couldn't sleep again. I walked around to verify the source of the voice, and found a fresh graveled 'trench' running from under my room through the parking lot. I assume that was the possible source of the smell. I was in room 137, and I would advise against staying in that wing of the hotel. It is also just a few steps from the pool.
The hotel is obviously a remodeled old Holiday Inn, typical of trying to put a new face on a worn out facility.
Like some other writeups, I had trouble finding the bartender in the bar (two different times in the same evening), and she had a bit of an attitude when she did come back. Others were waiting on her also. I just left after one drink.
About 1-2 miles north of the hotel are a lot of chain restaurants and shopping. Otherwise, the White Castle is the most notable restaurant nearby. Next time I will try the Hampton Inn, just across North Avenue from this hotel.
- Official Description (provided by the hotel):
- *** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave. (Rt 64), just a few minutes from companies such as Fuji Film, New Holland, Invensys, McKesson, Con Agra, Graphic Packaging, Spraying Systems, Inland Group, Smurfit Stone, Everpure, Planmeca, and more. Carol Stream is adjacent to Wheaton, Bloomingdale, Glendale Heights, and Hanover Park.This hidden gem boasts quality in every room, like free high-speed Internet, refrigerators, and pillow top mattresses. It also stands alone with its 2 room and whirlpool suites, which have been completely redecorated and feature 37" LCD & 42' Plasma TVs. Hospitals: Central DuPage Hospital and Glen Oaks Hospital. Colleges: Wheaton College and College of DuPage. Local attractions include the Billy Graham Center, Cantigny Museum and Center Ice Arena, only 25 miles from downtown Chicago with Metra Train service available to make travel easy. Families can enjoy shopping at several local malls, Cosley Animal Zoo, & Brunswick Zone (right next door). ... more less
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- Also Known As:
- Holiday Inn Chicago-Carol Stream Hotel Carol Stream
- Holiday Inn Carol Stream
- Carol Stream Holiday Inn