The staff was welcoming and efficient. They acknowledged my reward club status and voluntarily upgraded me to a larger room. My request for a higher up room was also honored. The restaurant was a great value, and the hostess and server were accommodating. Parking during the stay was only available on the side and rear of the hotel. The lobby was spacious and inviting, and delicious cookies were offered at one time. The hotel was clean throughout, and the room was comfortable. We were disappointed with excessive noise from guests late one evening. The staff took care of the situation, but it took almost an hour for the noise to stop after I notified the front desk. I would return to the hotel and recommend it.
- Official Description (provided by the hotel):
- *** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave. (Rt 64), just a few minutes from companies such as Fuji Film, New Holland, Invensys, McKesson, Con Agra, Graphic Packaging, Spraying Systems, Inland Group, Smurfit Stone, Everpure, Planmeca, and more. Carol Stream is adjacent to Wheaton, Bloomingdale, Glendale Heights, and Hanover Park.This hidden gem boasts quality in every room, like free high-speed Internet, refrigerators, and pillow top mattresses. It also stands alone with its 2 room and whirlpool suites, which have been completely redecorated and feature 37" LCD & 42' Plasma TVs. Hospitals: Central DuPage Hospital and Glen Oaks Hospital. Colleges: Wheaton College and College of DuPage. Local attractions include the Billy Graham Center, Cantigny Museum and Center Ice Arena, only 25 miles from downtown Chicago with Metra Train service available to make travel easy. Families can enjoy shopping at several local malls, Cosley Animal Zoo, & Brunswick Zone (right next door). ... more less
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- Also Known As:
- Holiday Inn Chicago-Carol Stream Hotel Carol Stream
- Holiday Inn Carol Stream
- Carol Stream Holiday Inn