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“no complaints”

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Holiday Inn Chicago-Carol Stream
Ranked #2 of 2 Hotels in Carol Stream
Reviewed 8 April 2014

We stayed for a weekend in December. The location is great - right off North Avenue. The desk clerk was very friendly and accomodating. My kids loved the pool. The room was nice and clean.
No complaints. We'll stay here again.

  • Stayed: December 2013, travelled with family
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Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this reviewResponded 9 April 2014

Glad to see you were able to enjoy a weekend away with the family and the kids were able to enjoy use of the pool. Thank you for your review, as well as your praise our staffs friendliness and hotels cleanliness. I will ensure our staff see your kind words.

We look forward to your next visit with us. Thank you again.

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Reviews (161)
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75 - 81 of 161 reviews

Reviewed 7 April 2014

Nice hotel. Reasonably priced for the area. Room was clean and very spacious. We had a king room and the bed was super comfortable and had both firm and soft pillows. There was a restaurant onsite, but we didn't eat there. And there were other restaurants a short drive away. Would stay here again if ever in the area. My only complaint is they do not offer a free continental breakfast.

  • Stayed: April 2014, travelled as a couple
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Thank Traveling_Tw0s0me_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this reviewResponded 8 April 2014

Thank you for the great review. Glad to see that you found our hotel clean and comfortable during your visit with us. Perhaps on you next visit you will give the on-site restaurant a try. While we are a full-service hotel that does not offer a free continental, I would suggest looking at our package options on a future visit where you can get a deal on not only breakfast, but other meals as well.

Thanks again for your kind words and we look forward to your return.

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Reviewed 11 March 2014

I enjoyed staying in the one-bedroom suite. It was very large & comfortable. Pam, the desk clerk, was kind enough to offer me an early check-in, upgraded room & a late 2 PM checkout the next day. In addition, the location of the hotel was excellent - close to shopping & major highways. The restaurant also offered a delicious meal, serving breakfast until noon, as well as an all-you-can-eat buffet.

  • Stayed: March 2014, travelled solo
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Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this reviewResponded 12 March 2014

Thank you for sharing your recent experience at our hotel. I will ensure that your kind words regarding the great service you received and your delight with our restaurants food quality are shared with our staff.

We appreciate your business and for sharing with your fellow travelers. Hope to see you again soon.

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Reviewed 13 February 2014

This hotel is convenient and it was clean. The decor is good for the class of hotel. Staff was helpful and courteous. The beds are nice and comfortable. The only downside is the restaurant. It is definately a hotel restaurant and the food is just mediocre. I would find a different place to eat, especially breakfast. Try Egg Harbor in heaton, just 10 minutes from the hotel...awesome breakfast.

  • Stayed: January 2014, travelled with family
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Thank AtRisk-Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this reviewResponded 14 February 2014

Thank you for sharing your thoughts of your recent visit with us. I will ensure that your kind words regarding both the hotels comfort and the great service you experienced are shared with our staff. I apologize that your dining experience did not meet these levels as well and welcome you to contact me with any further feedback to try to improve this for you and fellow travelers. (Just ask for the General Manager)

Your suggestion of Egg Harbor is a fine alternative if travelers are heading into Wheaton.

Again, thank you for your review and I hope we will see you again soon!

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Reviewed 15 January 2014

My sister and I spent the weekend visiting family during a cold spell. The staff could not have been more friendly or accommodating, from check-in to check-out. The room was an updated standard room with a coffee maker. The room was clean and the beds and pillows were very comfortable. We both loved the pillows. We did not use any of the amenities on premises.
We did enjoy the restaurant, Alberto's. They offer a breakfast buffet for a reasonable price that was delicious with custom omelette bar, a large selection of fruit, egg dishes, potatoes, French toast, and on weekends, fresh Belgian waffles and sliced beef. They restaurant staff was equally as friendly as the hotel staff and made a great latte.
Highly recommend.

Stayed: January 2014, travelled with family
Thank hbscubagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this reviewResponded 16 January 2014

Glad to see you enjoyed your visit with us. Thank you for the detailed review of both the hotel and restaurant and your recommendation of our hotel to fellow travelers. Your kind words about the friendly service you received are truly appreciated and I will ensure our staff hears of them.

I hope during your next visit to our area to see your family, we can serve as your home away from California again.

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Reviewed 18 October 2013

Stayed at this nice and clean holiday inn overnight for an early morning visit for the Central DuPage Hospital. Location is easy to access, and is only minutes away from the hospital, the food from the the onsite restaurant is awesome and you do not have to drive and search for another one. Had a very short but very good experience here.

Stayed: August 2013, travelled on business
Thank yewm2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this reviewResponded 21 October 2013

Thank you for the nice comments regarding your recent visit with us. While it was short visit, I am glad to see that it was enjoyable, nice and clean. Hopefully your travels will allow you a longer visit with us in the future. Glad to see you were able to take advantage of our on-site restaurant.

Thank you again.

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Reviewed 16 October 2013

Employees were very helpful, friendly and room was so clean and so nice - would have liked a separate mirror in the the bathroom for putting on make up - but enjoyed my stay very much - would stay again if the need came up for this area again.

  • Stayed: October 2013, travelled with friends
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Thank CEC0416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayIllinois, General Manager at Holiday Inn Chicago-Carol Stream, responded to this reviewResponded 17 October 2013

Thank you for your kind words, both about our staff and your room. Glad to see that we were able to provide you with a clean, comfortable room, as well as friendly & helpful service. These are basics for every traveler, but especially nice when you are a little tired as well. We look forward to your return! Thanks again.

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Additional Information about Holiday Inn Chicago-Carol Stream

Address: 150 S Gary Ave, Carol Stream, IL 60188-2079
Phone Number:
Region: United States > Illinois > DuPage County > Carol Stream
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Carol Stream
Price Range: £80 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago-Carol Stream 3*
Number of rooms: 193
Official Description (provided by the hotel):
*** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave. (Rt 64), just a few minutes from companies such as Fuji Film, New Holland, Invensys, McKesson, Con Agra, Graphic Packaging, Spraying Systems, Inland Group, Smurfit Stone, Everpure, Planmeca, and more. Carol Stream is adjacent to Wheaton, Bloomingdale, Glendale Heights, and Hanover Park.This hidden gem boasts quality in every room, like free high-speed Internet, refrigerators, and pillow top mattresses. It also stands alone with its 2 room and whirlpool suites, which have been completely redecorated and feature 37" LCD & 42' Plasma TVs. Hospitals: Central DuPage Hospital and Glen Oaks Hospital. Colleges: Wheaton College and College of DuPage. Local attractions include the Billy Graham Center, Cantigny Museum and Center Ice Arena, only 25 miles from downtown Chicago with Metra Train service available to make travel easy. Families can enjoy shopping at several local malls, Cosley Animal Zoo, & Brunswick Zone (right next door). ... more   less 
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Also Known As:
Holiday Inn Chicago-Carol Stream Hotel Carol Stream
Holiday Inn Carol Stream
Carol Stream Holiday Inn

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