I recently stayed here with m family for a brief visit. Not knowing the area, and reading some fairly harsh reviews of other local-ish hotels I was a bit unnerved. Happily this hotel had decent reviews and after staying there i thought it merited one from me as well.
The biggest strength of this hotel is it's people. I had a credit card glitch upon arrival which persisted for two days, but the staff were very understanding and accommodating...and patient. They took the stress out of the situation. The cleaning staff were noticeably friendlier and more helpful than I was accustomed to as well.
My kids loved the pool of course, which seemed to have reasonable operating hours and was quite large with a nice hot tub as well.
We booked a suite with a king bed and fold out couch. The room was clean, comfortable and quiet, though it didn't back on to a parking lot as some of them do. The king bed was very comfortable. the pull out sofa-bed not so much (according to the kids), but had a standard mattress found in those things. I think the TV watching they did from it more than made up for the mattress.
The restaurant was good, and we had one supper and a breakfast there. Again, the staff were friendly. I had to do a fair bit of printing, which was free in the business centre. One of the two computers was out of order but there was never a queue for the remaining one. There was plenty of parking.
The whole place had a feel of comfy, unintentionally retro about it and was very pleasant.
- Official Description (provided by the hotel):
- *** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave. (Rt 64), just a few minutes from companies such as Fuji Film, New Holland, Invensys, McKesson, Con Agra, Graphic Packaging, Spraying Systems, Inland Group, Smurfit Stone, Everpure, Planmeca, and more. Carol Stream is adjacent to Wheaton, Bloomingdale, Glendale Heights, and Hanover Park.This hidden gem boasts quality in every room, like free high-speed Internet, refrigerators, and pillow top mattresses. It also stands alone with its 2 room and whirlpool suites, which have been completely redecorated and feature 37" LCD & 42' Plasma TVs. Hospitals: Central DuPage Hospital and Glen Oaks Hospital. Colleges: Wheaton College and College of DuPage. Local attractions include the Billy Graham Center, Cantigny Museum and Center Ice Arena, only 25 miles from downtown Chicago with Metra Train service available to make travel easy. Families can enjoy shopping at several local malls, Cosley Animal Zoo, & Brunswick Zone (right next door). ... more less
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- Also Known As:
- Holiday Inn Chicago-Carol Stream Hotel Carol Stream
- Holiday Inn Carol Stream
- Carol Stream Holiday Inn