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“Pleasant stay in a clean room”
Review of dana hotel and spa

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dana hotel and spa
Ranked #54 of 189 Hotels in Chicago
Certificate of Excellence
Sterling Heights, Michigan
2 reviews
“Pleasant stay in a clean room”
Reviewed 30 July 2014

I found this hotel to be clean and the staff pleasant and friendly. The location is conveniently located near the subway and a divvy bicycle rental is right across the street. You can easily walk to the shopping district. It's just over a mile to Navy Pier -- an easy walk or rent a bicycle to get there quicker.
I would stay here again. Note: the bathroom layout is a bit awkward, so, if you are sharing a room, make sure you are comfortable with who are sharing.

Room Tip: Room has floor to ceiling windows. Bathroom shower has a glass wall that faces into the room -- ther...
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 144JCopp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liana C, Director of Sales at dana hotel and spa, responded to this review, 19 August 2014
Dear 144JCopp,
Thank you for choosing the dana hotel and for such a wonderful review! We’re pleased to hear you are such a fan of our River North location, close to so many amenities! We hope you got to take advantage of those many options while you were here. Hopefully we will see you in Chicago again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Houston
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 July 2014 via mobile

My two night stay was excellent. I had no problems with noise from the top floor club mentioned by others. My room was three levels below it and was not large but was big enough for two. The price was well below what all the nearby older hotels were charging. Definitely on my list as the first place to check for my next visit to Chicago.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mark s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liana C, Director of Sales at dana hotel and spa, responded to this review, 19 August 2014
Hi mark s,
Thank you for choosing the dana hotel and spa! We appreciate you taking the time to write such a delightful review! We hope you come back and see us again soon


Best regards,
Liana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 30 July 2014

I stayed at the DANA from a Monday through a Thursday for business. I had a cozy king room with a balcony and despite the very busy hotel my room was completely quiet and private. I love the view from the bed and enjoyed the luxury bedding. The staff was helpful. The breakfast in the restaurant downstairs was perfect and the doormen were awesome at remembering me (and that I needed a taxi early in the morning)

Getting there by train was super easy.
One thing to note; as the week grew the roof-top night club scene intensified. It's easy to avoid but the vibe is certainly there. I did not use the spa- maybe next time.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Janell V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liana C, Director of Sales at dana hotel and spa, responded to this review, 19 August 2014
Dear Janell V,
Thank you for such a wonderful review! We’re so pleased you enjoyed your stay with us. We agree with you regarding the view from the cozy king room. The spa is definitely a must the next time you are in town! We hope to see you again soon.

Best regards
Liana Clark
lclark@danahotelandspa.com
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Little Rock, Arkansas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2014 via mobile

The Dana was everything we expected and more. Great location...right in the center of everything. The staff was friendly and helpful...directions, recommendations etc. The view was spectacular. We loved everything about our stay.

Stayed July 2014, travelled with family
Helpful?
Thank cardz_fanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liana C, Director of Sales at dana hotel and spa, responded to this review, 19 August 2014
Dear cardz_fanz
Thank you for choosing the dana hotel and spa! We are so pleased that you enjoyed your stay with us! We hope you visit Chicago again soon, we’d love to welcome you back!
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Suffolk, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 July 2014

We had a Great stay at the Dana. It is situation directly in the middle of everything you need to visit, eat, and see while in Chicago. You can walk to basically anywhere in the city, no problem. The room was very nice with full windows giving a nice view of the city. I can see if you have kids the shower window would be awkward but me and my fiance' enjoyed it!!! The rain shower was great and provided enough pressure. The bed slept really well for a hotel bed with nice pillows. The air conditioner acted up one night but eventually fixed itself. The mini bar refridgerator did not cool very well even when set on lowest setting. We tried the downstairs bar and restaurant for breakfast and was satisfied with the service and the food, as well as the portions given. We checked out the SkyBar one afternoon and was impressed with the bar and the great views. The staff was very helpful and friendly. Would definitely stay here again if I ever go back to Chicago!!!!!!!!!!!!

Room Tip: Stay away from the floors near SkyBar if you go to bed early
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liana C, Director of Sales at dana hotel and spa, responded to this review, 19 August 2014
Hi Scott D,
Thank you for taking the time to write a great review for us! We’re glad to hear you loved our great location as much as we do! Thank you for mentioning the wine coolers, After 6 years we are in the process of replacing all of them. We will take a look f them to make sure what we have in our rooms and suites is cooling properly. We do hope you do come back to Chicago and visit us again!

Best regards,
Liana Clark
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Northbrook, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 July 2014

We recently stayed in the "Comfy King" room for 2 nights. I would not return. We sleep in a king-size bed at home and this was definitely not a king. The room itself was tiny and dark, with only one narrow window. The room had a "balcony" but it is so small only one person could stand out there at a time (there's no room for even one chair). Although the room appeared clean, the plaster in the bathroom was cracked and peeling and the room's ceilings are unfinished cement - seriously - I could actually see numbers written on the ceiling from the construction crew. The air conditioner cycled on and off every 7-8 minutes with a loud click so sleeping soundly was out of the question. Many people mention the elevators, which were in fact very slow and crowded. Also, a note about location - it's great for people-watching and nightlife but the party never ends. Despite being on the 20th floor, we heard noise from the street loud and clear: police sirens wailing, drunken yelling, car horns blaring all night long. All in all, this hotel is overpriced and uncomfortable. We were happy to check out.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank NorthbrookMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liana C, Director of Sales at dana hotel and spa, responded to this review, 19 August 2014
Dear NorthbrookMom,

Thank you for taking the time to provide your feedback. I am sorry to hear you did not enjoy your time with us. In regards to the room condition, we are currently addressing these issues and doing a refresh in all of the rooms, I do apologize you were in one that had not yet been taken care of. The unfinished ceilings are actually on purpose to give the room more of a loft feel. You are definitely correct in saying many people have mentioned the crowded elevators and we have taken that into account. We are currently working on a solution to keep Vertigo guests and hotel guests separate so your elevators are quieter. I understand your frustration with your stay, we would love to have you back to experience the changes we have been making. Please give our in house reservations department a call so they can personalize your next stay just the way you want it.
Best regards,
Liana Clark
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Seattle
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 July 2014

Staying at the Dana made the rest of my Chicago visit that much smoother. It was so easy to get around the city with your home base so perfectly situated. It was a quick walk to all the major downtown attractions and very close to the Red Line. There is a Divvy bike station right outside also. Be sure to check out the old church down the street, the inside is pretty cool.

Room Tip: Ask for a room away from the elevators.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Charles G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liana C, Director of Sales at dana hotel and spa, responded to this review, 28 July 2014
Dear Charles G,
We are flattered to hear we had such an impact on your overall experience with Chicago! One of the things I love about our location is it allows you to explore all Chicago has to offer. I am so happy to see you were able to take advantage of that.
Thank you for choosing the dana hotel and spa, we hope to see you again in the very near future.
Best regards,
Liana Clark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about dana hotel and spa

Property: dana hotel and spa
Address: 660 North State Street, Chicago, IL 60654-3830
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#18 Spa Hotel in Chicago
#24 Business Hotel in Chicago
#32 Romantic Hotel in Chicago
#33 Luxury Hotel in Chicago
#45 Family Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — dana hotel and spa 4*
Number of rooms: 216
Official Description (provided by the hotel):
dana hotel and spa is located in downtown Chicago's River North neighborhood, known for hosting the Magnificent Mile, one of the hottest shopping streets in the US as well as some of the best restaurants, fantastic theater and exciting nightlife. This luxury boutique hotel and spa evokes a vibe that isn't about seeing and being seen - only about living in the moment. At dana hotel and spa, giving is our pleasure, and it's this fundamental yet profound principle that we practice daily. dana has been designed for living; a boutique hotel and spa in Chicago that offers an artful juxtaposition that balances the beauty of natural elements with state-of-the-art technologies, making our guestrooms and suites ideal for your lifestyle. Natural, sustainable woods, warm earth tones, and flawless details create dana, one of the most unique hotels Chicago has to offer. dana. Come as you are. ... more   less 
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Also Known As:
Dana Hotel Chicago

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