My wife and daughter and I were visiting in Chicago. I had read about the Ledge View at the Willis Tower. We arrived at the tower entrance at about 8:45 pm on a Saturday night. After making our way to the ticketing area we found quite a crowd of folks waiting to go up to the 103 floor. I had purchased the ala carte version of the Chicago GO Pass for us. This allowed us to bypass the ticket line. However, we had to wait about twenty minutes in a queue to proceed into a small auditorium where an informative brief film about the building of the tower is shown. Then we proceeded to another queue to await one of the elevators to the viewing deck. On three sides, there was plenty of viewing areas with great views of the city. I always enjoy the views from this building and the John Hancock Center at night. The side of the building with the Ledges (where you can view straight down to the street level) was rather chaotic. There are four large windows bays. It was confusing to know exactly where the line was. It looked like there were queue marker set up so that folks would enter on one side and exit on the other side of the queue. However, no staff were monitoring the lines so lines were formed on each side of the queue markers. As we made our way to the front of the line, a staff person finally tried to organize the lines, but she was not very successful. We enjoyed the view, and I enjoyed the Ledge experience. Be prepared for a wait and some confusion when viewing from the Ledge.
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