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“Nice place near good food!”

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SpringHill Suites Chicago Downtown/River North
Ranked #62 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
1 review
“Nice place near good food!”
Reviewed 18 July 2011

Stayed here for 3 Nights and had no complaints. Good price makes it even better!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UKgolfer72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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909 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (208)
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English first
Mpls
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2011

Used Springhill Suites Chicago downtown/River North to block a group of rooms for a business event. Planning was a breeze, Staff were easy to work with and I've been told the hotel is great! Would highly recommend and I will definently use them again (this is our second time).

  • Stayed June 2011, travelled on business
    • Value
    • Service
Helpful?
Thank littlemizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at SpringHill Suites Chicago Downtown/River North, responded to this review, 15 July 2011
littlemizzy-

Thank you for your company’s recent stay at our SpringHill Suites. I am happy to hear everything ran so smoothly for you. We look forward to hosting your group again next year.

Best,
Amanda
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
223 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 12 July 2011

You cannot get more bang for your buck in Chicago. The hotel is perfectly located in the center of town, is very classy, has great views, a pool and hot tub, really good service and an amazing (included!) breakfast.

Room Tip: Pick a high floor!
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank modernlizbennet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at SpringHill Suites Chicago Downtown/River North, responded to this review, 13 July 2011
modernlizbennet-

Thank you so much for your recent stay and TripAdvisor posting. We are happy to hear you were extremely satisfied with your stay!

Best,
Amanda
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Wayne, Indiana
Level Contributor
112 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 8 July 2011

My wife and I stayed here for a 3 day weekend. We spent one day at the Lincoln Park Zoo and Wrigley Field, then onto Navy Pier and Grant Park the next day and this hotel was in the ideal location for getting to all of our destinations. The zoo and Wrigley Field were about a $10-15 cab ride away, and Navy Pier was about a 7 block walk.
The rooms are pretty good sized, fairly modern in style, clean, and quiet. Overall, everything in the room was good to very good. Being in downtown Chicago, you'd expect some street noise, but, really the only noise we heard in our 11th floor room was the occasional ambulance or fire truck siren. Oh, there was a FREE breakfast buffet- waffles, eggs, sausage, cereal, bagels, and some fruits.
My only complaints are that the tv channels were not in high-def, but you had a fancy flat screen tv to watch; if you're going to have flat screen tv's in the room, why not have a high-def package so that the channels actually come in high-def. Kind of like buying a porsche and never getting past 2nd gear.
Also, due to the Springhill Suites and the neighboring Residence Inn sharing the pool/hot tub, the pool area was kind of crowded, and noisy, at times.
If you don't watch tv, or if you're not a pool type of person, then my complaints won't matter at all to you.
I suppose on a 1-10 scale, I'd give it an 8.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Walby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at SpringHill Suites Chicago Downtown/River North, responded to this review, 11 July 2011
Walby-

Thank you so much for your recent stay and for posting on our TripAdvisor page. It sounds as if you and your wife and a very active an enjoyable stay. Thank you for your recommendations of a high-def package, I have brought your suggestion to our team and we are looking at possible solutions. Thank you again for taking the time to let future travelers know of your experience!

Best,
Amanda
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
fort worth, tx
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 July 2011

Nice hotel. Breakfast was a great bonus. Very clean and family friendly. Unfortunately, my brother in law, who is military, that was staying in the room next to us, had his car broken in to in the garage that we payed $38 dollars a night for. Window broken and everything. That sucked. They need better security.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank rossjames1699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at SpringHill Suites Chicago Downtown/River North, responded to this review, 8 July 2011
rossjames1699-

Thank you for your kind words regarding our hotel. I would like to take this opportunity however to apologize for the unfortunate events that took place with your brother-in-laws car. While the parking garage is a separate entity, we do have a partnership with them and we will continue on strengthening that relationship in order to provide a better environment for our guests. While there is no excuse on our part, I do hope you accept this apology. Thank you again for bringing this issue to our attention.

Best,
Amanda
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Port, Florida
1 review
Reviewed 5 July 2011

Great location and very helpful staff. Asked for early check in if possible and they were very accomodating. Good breakfast and clean room. Will definitely stay here again.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank buddy030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at SpringHill Suites Chicago Downtown/River North, responded to this review, 6 July 2011
Buddy030-

Thank you for your kind words regarding your recent stay. We hope to serve you again soon.

Best,
Amanda
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morrison, Illinois
Level Contributor
171 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 4 July 2011

We planned a family Chicago trip with our grown kids and grandkids. This hotel had a decent location for what we wanted to do and offered a king with sofa sleepers for kids. There was a last minute special offered so we booked it. Rooms were small for “suites” but adequate, as we weren’t spending a lot of time in our rooms anyway. An average free hotel breakfast was included. The pool is pretty small and was jam-packed the two evenings we went. Rooms were clean, staff was friendly and helpful. The nearby fire station had quite a few calls so it was pretty noisy one night.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank molliowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, General Manager at SpringHill Suites Chicago Downtown/River North, responded to this review, 6 July 2011
Molliowa-

Thank you for your recent stay and your posting on our TripAdvisor page. I am happy to hear you and your grandkids had an enjoyable stay. Thank you for your kind words regarding our hotel and staff. We strive to be the cleanest and friendliest hotel! We hope to see you and your entire family again soon!

Best,
Amanda
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Chicago Downtown/River North

Property: SpringHill Suites Chicago Downtown/River North
Address: 410 N Dearborn St, Chicago, IL 60654-3941
Region: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Green Hotel in Chicago
#40 Family Hotel in Chicago
#41 Romantic Hotel in Chicago
#43 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — SpringHill Suites Chicago Downtown/River North 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
The newly-renovated SpringHill Suites Chicago River North is located just north of the Loop in the city's trendiest neighborhood. Surrounded by the highest concentration of restaurants and bars in downtown Chicago, our Chicago River North hotel is a top choice for travelers. Guests love being within walking distance to Magnificent Mile, Navy Pier, North Avenue Beach, and Millennium Park. Our newly renovated guest rooms feature brand new mattresses, all-new plush bedding, stylish new sofa-sleeper, a refrigerator, microwave, and complimentary high-speed Internet Access. Start your day with a complimentary continental breakfast, and cap off the evening with dinner and drinks downstairs at Hub 51 by Lettuce Entertain You. For a more convenient stop, hit the brand new Holloway's Bar, located in the lobby. Keep up with workout routines in our 24 hour fitness center or relax with a dip in our top-floor, indoor pool & hot tub. Get the most out of your next stay with full-service amenities like self/valet parking, room service, and high-floor suites when you stay at the SpringHill Suites Chicago River North. ... more   less 
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Also Known As:
Springhill Suites Chicago Downtown / River North Hotel Chicago

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