Great room at a great price! Excellent choice particularly if you have a car. Free parking and easy freeway access made this place an ideal spot from which to adventure. Good fitness center and superb staff!More
Great room at a great price! Excellent choice particularly if you have a car. Free parking and easy freeway access made this place an ideal spot from which to adventure. Good fitness center and superb staff!MoreShow less
Thank you for the perfect stars! I am delighted you enjoyed your experience with us and we hope to see you again soon!
Rented a room with my fiancé for a football game we were to attend the next day. The front desk person was great and very welcoming. Sadly that's the only good thing about this hotel. The elevator smelled of beer and pee. Gross! Once in the room I wanted to leave right away. Carpet was dirty (never took my shoes off the entire stay), the walls were dirty and the curtains were so dusty. The bathroom was decent, seemed to be recently updated. I was afraid to even lay down in the bed. I literally slept sitting up! There were no bed skirts so you had the pleasure of seeing how dirty the box spring was. There were no nearby places to eat so decided to go downstairs to the sports bar. Ordered nachos that were so gross I almost got sick. The bartenders were not attentive and when we ordered anything would act as if we were bothering them. I will never set foot back at this place again. Trust me, not worth your money.
Thank you for taking the time to review our hotel. I am disappointed you did not enjoy your experience with us. Your description of your stay is definitely not a norm. We appreciate your feedback and will address your comments.
Stayed 2 nights for ASCO conference at McCormick Center (6/1 and 6/2)
Cons: Very little nearby in terms of restaurants, pharmacy, basic sundries. Gift shop/sundries was never open while I was there.
Pros: Rooms were extremely clean, comfortable bed, perfect AC, beautiful hotel. 24-hour "business center" with computers and printing. Easy wireless internet access. Super friendly staff. Absolutely amazing service. While the nearest drug store was over a mile away, the staff generously supplied toothpaste, razors and shaving creme. Taxis continuously lined up for transportation. There was also a local van driver (Ken) who provided inexpensive, professional transport to McCormick. While the location was out of the way for downtown Chicago, it was a 5-minute cab/van drive to McCormick. I can't say enough about the service. I'll definitely return next year. Thanks for the great stay!
Thank you so much for a perfect rating! I am delighted you enjoyed the service of our staff. I apologize for the inconvenience you had with the hours of our gift shop. This will be addressed with its proprietor. We hope you visit again soon!
This hotel was a pleasant surprise and a great find while visiting the near south side of Chicago. They are reasonably priced, and have spacious rooms with a small living area with a couch and comfortable chairs set apart from the bed area.
And as a huge bonus, they have free parking, which will save you big money compared to most other hotels in Chicago.
The rooms were clean, the staff was friendly and courteous, and the location was convenient. I would recommend this to anyone visiting the near south side of Chicago, especially the Illinois College of Optometry or the Illinois Institute of Technology.
Thank you for taking the time for reviewing our property. We appreciate the five stars! I am delighted you enjoyed your experience with us and hope you visit us again soon!
First trip to the McCormick Convention Center. Most of the hotels associated with the show were sold out so I searched other options on the web. Found this one and booked. Service from the front desk at check-in was outstanding. Great atmosphere. Walked to and from the convention every day. I will stay there again next time I go to Chicago.
Thank you for the perfect rating! I am delighted you enjoyed our staff, accommodations and location. We look forward to your visiting us again soon!
It was a comedy of errors, everything you ask for you either do not get or get the opposite. Incredible slovenly service. We stay 2 night and they did not come once to clean our room, ironically, while we were out, they left a note saying they were respecting our privacy! They lost a package, nobody even help us to open the door while we were carrying our bags, we needed to look for a taxi in the street. Very bad experience, NOT RECOMMENDED
Thank you for taking the time to review our property. We appreciate your offering feedback on your visit with us so we can improve. I assure you that the negative aspects of your experience are not our norm and I am disappointed you had these issues. I invite you to try our property again, so we can show you how we truly shine.