Was a bit worried after reading previous reviews that we wouldn't be able to sleep through the noise. We had no problem as we were on the 11th floor at the back of the hotel. Very rarely heard the road noise.
The staff were really helpful at all times. Especially the engineer who I had to call at 7.30 in the morning as I couldnt get the hairdryer to work! Nothing was too much of a problem.
Breakfast was very good and included hot dishes as well as pastries, fruit and yoghurt. The make your own waffles were just to die for! The only letdown was the plastic cutlery and crockery. I'm sure it would have been cheaper and greener to use a dishwasher.
The complimentary hot drinks all day were very handy after a long day at conference.
The pool and spa were warm and clean although the decor left a bit to be desired. A shower in the pool area would have been appreciated. We had to run up to our rooms in wet costumes.
We ordered room service from the trattoria in the hotel and it was lovely, especially the pepperoni pizza.
The location was very convenient for shopping and sightseeing. We only had to take a taxi once the whole week.
Overall a very nice hotel. I would definitely choose it again.
- Official Description (provided by the hotel):
- Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more less
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- Also Known As:
- Hampton Inn & Suites Chicago - Downtown Hotel Chicago
- Hampton Inn And Suites Chicago - Downtown
- Hampton Inn Chicago Downtown
- Chicago Hampton Inn