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Reviews (2,150)
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Reviewed 11 May 2014

The staff here was wonderful -- from all of the front desk people, to the waiter at breakfast, to the doorman and the housekeeper. It was fun being in such a historic building and so close to everything. My husband even really liked their brand of shampoo. The room was pretty quiet for being right on the street. We are planning a return trip in our future.

  • Stayed: May 2014, travelled as a couple
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1  Thank MaggieH118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded 16 May 2014

Dear MaggieH118,

Thank you for your fantastic review on Tripadvisor. It sounds like we may have exceeded your expectations, we really hope so! We appricate your feed back. We are very excited that we were able to meet your expectations. What a wonderful review about your stay at the Hotel Burnham. You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family feel Welcome. We hope we have created a one of a kind experience that you can share with your friends and family. We look forward to your return for another unique and exciting stay.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
1 West Washington Street
Chicago, IL 60602

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

Our Millennium Lake Suite on the 14th floor was fabulous. We seek out the Kimpton brand whenever possible throughout the U.S. and the Hotel Burnham did not disappoint. Check-in was a breeze and all the hotel staff we encountered during our stay where top notch. We enjoyed the array of new and old architecture right from our room as we had a lovely view of Lake Michigan and the iconic Chicago Theater sign. Our suite was nice size and spotless clean with separate bedroom and parlor separated by French doors. The décor is “Kimpton Cool” and the bed was dreamy comfortable. We loved the architectural detail and the history of the Reliance Building where this lovely hotel is housed; the mosaic floors and the iron work throughout the building is SO cool!

We found the location to be excellent; 5 to 10 minute walk to train stations, great restaurants and bars, Michigan Ave, Millennium Park, etc. There is a very upscale Walgreens a few blocks away where you can find a wonderful selection of bottled wines, liquor, yummy cheeses, freshly prepared take-out and pretty cupcakes. Not to mention all drug store staples you may possible need.

We love Chicago and travel there several times each year to visit family and to enjoy the city. We have stayed at all four of the Kimpton properties and love them all. We had a great experience at the Hotel Burnham and would stay again. Highly recommend.

Note: Try Lou Malnatis’s for best deep dish on the planet ☺

Room Tip: We splurged on a Millennium Lake Corner Suite... It was divine.
  • Stayed: April 2014, travelled as a couple
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Thank TraceyPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded 16 May 2014

Dear Tracey Phoenix,

We hope this will not be your last visit. We love seeing that you gave us 5 star on your review of the hotel. We hope we made you feel welcomed! This historical landmark is the first steel frame Skyscraper in the Midwest, that's right. Living history at the Hotel Burnham! We are so excited that you had the opportunity to experience this 1895 modern day Skyscraper of it's time. We appreciate your feed back. We are very excited that we were able to meet your expectations. What a wonderful review about your stay at the Hotel Burnham. You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family feel welcomed. We hope we have created a one of a kind experience that you can share with your friends and family. We look forward to your return for another unique and exciting stay.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
1 West Washington Street
Chicago, IL 60602

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

Hotel Burnham is three blocks from Grant Park. Walking distance to a lot of sights. I was in Chicago to visit my daughter at St. Joseph Hospital. Burnham was a great location for that too.
The decor was so cool and the staff was exceptionally helpful and friendly.

  • Stayed: May 2014, travelled with family
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Thank Loretta K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded 16 May 2014

Dear Loretta K,

We hope we made you feel welcomed! We appreci
ate your feed back. We are very excited that we were able to meet your expectations. What a wonderful review about your stay at the Hotel Burnham. You sharing the highlights of your stay on Tripadvisor is amazing. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you feel welcomed. We hope we have created a one of a kind experience that you can share with your friends and family. We look forward to your return for another unique and exciting stay

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
1-312-782-1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

I stayed here March 25-28 and April 9-11. Both visits were terrific. Jean Luc at the front desk does a great job welcoming people and attending to their needs. The rooms are comfortable, quiet, well appointed and a great place to sleep after a long day. The Atwood Café serves great food. The location is fantastic and close to everything. I look forward to my next visit.

Room Tip: Be sure to get a glass of wine during the daily happy hour.
  • Stayed: April 2014, travelled on business
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2  Thank Walter O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded 16 May 2014

Dear Walter O,

We would like to thank you for giving us your business and being "loyal" to Hotel Burnham. You exeed our expectations by stay at the property twice. We hope you joined Kimpton InTouch, so you earn credit for you stays. If not, please visit, Kimptonhotels.com to join. What a wonderful review about your stay at the Hotel Burnham. Thank you for sharing your experience on Tripadvisor. We really appreciate your support and recognition of the staff (JeanLuc) and services provided during your stay. It is very important to us that we make you feel welcome. We looking forward to your return visit.

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

The hotel couldn't be more charming, both in the physical -- beautifully restored historic building, high-ceilinged rooms -- and the ambiance -- a truly friendly, welcoming staff -- cozy lobby with a cheery fireplace. The location downtown was close to practically everything I wanted to see, on this too-brief visit to Chicago. If I ever have the chance to return, I wouldn't stay anywhere else. I would choose another Kimpton hotel, based on this experience.

  • Stayed: April 2014, travelled on business
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Thank SueBell_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BurnhamGM, General Manager at The Alise Chicago - A Staypineapple Hotel, responded to this reviewResponded 16 May 2014

Dear SueBell_123,

Thank you for setting the record straight! We love our guest and want to provide the best experience they could possibly have.

Thank you for giving us your business all the way from Durango Colorado. What a wonderful review about your stay at the Hotel Burnham. Thank you for sharing your experience on Tripadvisor. We really appreciate your support and recognition of the staff and services provided during your stay. It is very important to us that we make you and your family feel comfortable and welcomed. Please visit Kimptonhotels.com to locate your next Kimpton Hotel. Hope you see you in a city that has a Kimpton Hotel.

Warm regard,

Tonya Scott
General Manager
Hotel Burnham
1 West Washington Street
Chicago, IL 60602
312-782-1111

Warm regards,

Tonya Scott
General Manager
Hotel Burnham
312-782-1111

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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