This is the second time we have stayed at the Burnham and it gets better. The hotel itself is a fantastic building with lots of history and features, but it is the staff that make it head and shoulders above the rest. All the staff we dealt with were excellent and nothing was too much trouble. I must also give special praise to Darnell on the front desk who was a delight to deal with and was very friendly and helped make our stay so much more pleasurable, with helpful recommendations on things to do and places to eat and just a friendly chat about the day ahead or just gone.
We will definitely stay here again the next time we are back in Chicago and will consider other Kimpton hotels based on this wonderful experience.More
- Free Wifi