Great staff here and the potential for excellence, however my first night was way below par. We hired a suite (not inexpensive) but in spite of assurances that the sofa-bed would be made up in readiness from my return from supper, we had to chase and chase to get this implemented. Have to say the quality of the sofa-bed was more budget hotel/motel than up-market boutique.
Shame, because, it's in a great location with great staff.
- Official Description (provided by the hotel):
- Enjoy pure sensory indulgence at the Hotel Monaco Chicago. Nestled in the heart of downtown Chicago, this luxury hotel was named one of The Travel Channel's top 40 hotels in the country. Located on the Magnificent Mile, the hotel overlooks the Chicago River and is within steps of the city's favorite destinations. This dynamic location is matched by exceptional service, exquisite amenities, stylish décor and the adjacent South Water Kitchen, creating a luxuriously rewarding experience. ... more less
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- Also Known As:
- Hotel Monaco Chicago Kimpton