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“Great weekend hotel and location”

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Kimpton Hotel Monaco Chicago
Ranked #19 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
troy mi
Level 6 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Great weekend hotel and location”
Reviewed 28 May 2014

Just returned from a Chicago weekend based at the Monaco and was fully satisfied. Room was spacious, well-appointed and spotless. Staff was very accomodating and professional and the restaurant served an excellent brunch (plus a free wine reception every day)

Be sure to join their free club to get free wi-fi and a $10 voucher for the bar or mini-bar. Valet parked is $56 per day and you can save by self-parking at several lots within a block. Hotel is easily walkable to many attractions including the Art Institute and shopping.

  • Stayed May 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank spence3787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 16 June 2014
Spence3787,

Thank you for leaving us a review and mentioning the benefits of being a Kimpton InTouch member! It's free and quite easy to join... and once you are a member, you will always receive complimentary wifi at all of our hotels and restaurants!


Cheers,
Marco Scherer
General Manager
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VA
Level 6 Contributor
371 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 26 May 2014

We had a great stay Friday - Sunday of Memorial Day weekend at the Hotel Monaco. Had Room 1108 which had cool window seats and a great view of Marina City -- the two sixty story concrete towers which mix parking and unique architecture, as well as the new Trump tower thing.

Hotel Monaco is charming and comfortable. Sleep quality is quite high -- we could hear the El wheels squeaking but we got right to sleep -- that wasn't that loud. Water pressure in the showers is terrific. Service and cleanliness of rooms was five stars for us. Front desk, bell stand, etc. very Midwestern courteous. A true pleasure. I think we dealt with about 8 different hotel employees and never heard a cross word or experienced inefficiency -- they fell over themselves helping us out.

Business center was great. The printer was one of the best I've ever had in a hotel experience. The Hotel Monaco has a usage charge thing which is a bit obnoxious, but if you brought your laptop you could use the metered computer gizmo just for printing. Again, the printer quality in color was outstanding, enabling us to print off a variety of google maps for tourism in chicago.

TIP: Request the in-room Keurig coffee maker. That's a nice wake up cup of Joe.

We ate at the restaurant for brunch on Sunday. Did a great job with bacon, omelette was OK. Probably the weakest aspect of our stay. The charge on the parking overnight is like $56, but that's downtown Chicago.

Overall, fantastic stay. It is great to be at a comfortable, smaller hotel. We really liked the location. Easy walking distance to Michigan Avenue, Navy Pier, etc. And I enjoyed looking at the Bob Newhart Marina City towers at day or night. Also, it is amazing how cleaned up downtown Chicago is now. Very gentrified. Great riverwalk, etc. We had a terrific visit. Thank you Kimpton.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FredTravelVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 16 June 2014
FredTravelVa,

Glad to see that you had a nice Memorial Day Weekend stay with us and got to enjoy some of our amenities like the in-room Keurig coffee maker (available upon request), the amazing window seats in our riverview rooms and of course our friendly staff! We look forward to having you stay with us again!


Cheers,
Marco Scherer
General Manager
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Ithaca, NY
Level 6 Contributor
60 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 24 May 2014

I stayed here for four nights in May. Its location, on Wabash at the Chicago River is, to me, perfect for walking all around Chicago. River North, Michigan Avenue, State Street, the Loop, Millenium Park, etc. are all within easy walking distance. The Blue Line direct from the airport drops nearby (at Clark and Lake), so it is convenient to get there using mass transit.

Once at the hotel, I was upgraded to a beautiful one-bedroom suite (I am a Kimpton Inner Circle member). The suite, overlooking the Chicago River, was beautifully decorated, quiet, and a serene place to reside while in Chicago. The views from the 4 (yes four, three large (they are about the size of a full-size bed (no lie), one smaller) window seats were amazing. A friend and I sat in them late every night and enjoyed wine and cheese.

The bath had a whirpool tub and stand-up shower. My own personal preference would be to have had a slightly larger shower in the room (and I prefer showers that also include a hand-held shower head as well), but it is an older building (like most Kimptons) that has been retrofitted for a new life (and beautifully done).

The staff, like almost all Kimptons, was welcoming and friendly. They all sought to make my stay memorable and enjoyable. This began with emails from Erica, the assistant manager (a big shout out to her!), prior to my arrival through every person at the hotel.

If you have not stayed at a Kimpton Hotel, you should. And if your trip takes you to Chicago, Hotel Monaco is a superb choice. I highly recommend it.

Room Tip: The corner suites on the Chicago River afford commanding views of the river.
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  • Stayed May 2014, travelled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank TR45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 16 June 2014
TR45,

Thank you so much for leaving us a nice review and also thank you for being an Inner Circle Member! I'm glad to see that you got upgraded into one of our nicer suites and were able to enjoy the amazing views.

We look forward to having you stay with us again!


Cheers,
Marco Scherer
General Manager
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Level 5 Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 May 2014 via mobile

Foster is a really nice check-in person who made sure our first stay at a Kimpton Hotel was a pleasant experience. Our room has two bay windows overlooking the Chicago River. It keeps our boys (under 10) occupied. The decor is very mismatched. The bathroom definitely could use some extra storage for toiletries and a change of clothes. Rich, the concierge was irritated with our request for help with our dinner reservation. After spending 8 hours traveling, patience and a helpful attitude is most appreciated. Rich needs to work on this.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ohana143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 16 June 2014
Ohana143,

Thank you for leaving us a review and having stayed with us! I'm sorry to hear that you didn't like the interior design of the hotel and the challenges you experienced with one of our staff member. I'm so sorry that it was not the smoothest encounter and this is something that I will be addressing with our management team. I do hope that you get to try us out again.

Cheers,
Marco Scherer
General Manager
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Kastav, Croatia
Level 6 Contributor
143 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 17 May 2014

Kimpton Monaco is small and cosy interesting hotel on the river. You are in a minute from Michigan av. or State street and Union station is not far away. I enjoyed in spacious room inspite of not nice wiev. The bed was perfect.
Staff is excellent from bell boy to the concierge. I hope I'll be back soon.

  • Stayed May 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank Goran H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 16 June 2014
GogiKastav,

Thank you for staying with us and leaving a review. We do offer several different room types and we even have a specific room type called Riverview, which does offer nice views of Chicago. We look forward to having you stay with us again.

Cheers,
Marco Scherer
General Manager
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Poole, United Kingdom
Level 6 Contributor
116 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 15 May 2014

Great staff here and the potential for excellence, however my first night was way below par. We hired a suite (not inexpensive) but in spite of assurances that the sofa-bed would be made up in readiness from my return from supper, we had to chase and chase to get this implemented. Have to say the quality of the sofa-bed was more budget hotel/motel than up-market boutique.
Shame, because, it's in a great location with great staff.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lex_McKee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 30 May 2014
Dear Lex_McKee -

Wow, we are so sorry to hear that the sofa bed challenges so negatively impacted your stay. We will most surely follow up with all of our teams on the importance of following through on all guest requests and ensuring comfort throughout your stay. We would welcome the opportunity to host you again. If so, please feel free to reach out to our hotel directly so that we can ensure a flawless stay.

Sincerely,

Marco Scherer
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Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 May 2014

Where do I began about this beautiful hotel. My husband and I found this hotel online just browsing hotels that had a jacuzzi tub. Read the reviews afterwards, then made reservations for the mediterranean spa.The room was everything we wanted, just beautiful. The staff the atmosphere the location the surroundings, nice overall. HIGHLY recommended and most definetly we'll be using this hotel again!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Virgo-Scorpio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 30 May 2014
Dear Virgo-Scorpio -

Your review was awesome! Thank you so much for taking the time to share your experience. WE're so happy that we were able to make your stay lovely, and that everything seemed to go perfectly for you both. We hope to see you more often!

Sincerely,

Marco Scherer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Hotel Monaco Chicago

Property: Kimpton Hotel Monaco Chicago
Address: 225 N Wabash Avenue, Chicago, IL 60601-2404 (Formerly Hotel Monaco Chicago - a Kimpton Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Chicago
#7 Family Hotel in Chicago
#11 Green Hotel in Chicago
#12 Business Hotel in Chicago
#17 Luxury Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Kimpton Hotel Monaco Chicago 4.5*
Number of rooms: 192
Official Description (provided by the hotel):
Enjoy pure sensory indulgence at the Hotel Monaco Chicago. Nestled in the heart of downtown Chicago, this luxury hotel was named one of The Travel Channel's top 40 hotels in the country. Located on the Magnificent Mile, the hotel overlooks the Chicago River and is within steps of the city's favorite destinations. This dynamic location is matched by exceptional service, exquisite amenities, stylish décor and the adjacent South Water Kitchen, creating a luxuriously rewarding experience. ... more   less 
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Also Known As:
Hotel Monaco Chicago Kimpton

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