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“The window box rooms are fun”

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Kimpton Hotel Monaco Chicago
Ranked #19 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
League City, Texas
Level Contributor
253 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“The window box rooms are fun”
Reviewed 6 July 2014

We stayed here after the Navy Pier July 4th fireworks and enjoyed our experience. We had a river view room near the top of the hotel that included 2 window box seating areas. The window boxes are a fun place to sit and view the activity below. Service was attentive and the staff was helpful. Location just one block off Michigan Avenue and along the river is convenient. We'd stay here again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 16 July 2014
Dear Gary W -

Thanks for taking the time to review your recent experience at the Monaco Chicago! We're glad to hear that your stay here did not disappoint, and we look forward to hosting you again soon.

Sincerely,

Marco Scherer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (691)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Florence, SC
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 July 2014 via mobile

Came to celebrate a birthday and 4th of July. Hotel gave my daughter a card signed by the staff and a delicious cupcake. Nice touch! Room was comfortable and quiet. Restaurant had great food and service. Location was great for all we wanted to do, either by walking or taking the local transportation. We really enjoyed our stay and would recommend this hotel to anyone coming to downtown Chicago.

Stayed July 2014
Helpful?
Thank Mr_Kramerica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 16 July 2014
Dear Mr_Kramerica -

Thank you for coming to celebrate with us this 4th of July! We're so happy to hear that you enjoyed your stay, and that you got a chance to have a great meal in South Water Kitchen We look forward to your next visit!

Cheers,

Marco Scherer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 June 2014 via mobile

Very rarely do you stay at a place and your room looks like the pictures on the hotel site. I was pleasantly surprised when we walked in and the room was the exact replica of the website.

Clean, friendly staff, great food. Try the PB&J for breakfast!

Stayed June 2014
Helpful?
1 Thank tammy0406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 16 July 2014
Dear tammy0406 -

So glad our online photos are able to perfectly capture the beauty & spirit of our guestrooms and that your stay overall went well. The PB&J is definitely a favorite here, and we're happy you liked it too! Hope to see you soon.

Cheers,

Marco Scherer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Union Grove, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 June 2014

Positive reviews on just about everything but the final bill and treatment at the front desk with trying to resolve the issue. A room service charge appeared on my statement, which was not mine (I did not order room service, nor was I in the room when it was charged). I brought it to the attention of the front desk staff (possibly even the manager) and was told that "sometimes a room is incorrectly charged for room service but that hardly ever happens." The clerk made it seem like I was in the wrong. I was told that accounting would look at the charge and if it was found to be incorrect they would take care of it. Was not thanked for staying nor did I receive an apology, both of those would have taken the review up to a very good, because all the other staff and services were very good.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank JWag211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 16 July 2014
Dear JWag211 -

We are so sorry for the billing error upon check out, especially since you mentioned enjoying your stay overall. We hope that you might give us another chance, and I would be happy to assist with any further reservations, please do not hesitate to reach out.

Sincerely,

Marco Scherer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 June 2014

Very nice environment friendly employees who satisfy every need you have. Also South water restaurant offers tastyful plates in very good prices. Hotel is locate in the centre of Chicago next to River walk and some minutes far from Magnificent mile.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anbonendo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 16 July 2014
Dear anbonendo -

We're happy to hear that our location & accommodations were just what you were looking for on your most recent stay. Thanks for stopping in to stay with us, and we all look forward to seeing you again soon!

Cheers,

Marco Scherer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2014 via mobile

We stayed at the Hotel Monaco in Chicago June 19-22, 2014 for a non traditional double wedding. From the time we started planning, Lisa Danno was responsive and enthusiastic. The food and wine during the event were beyond our expectations.The staff were fun and welcoming. Our stay in the Mediterranean Suite was luxurious. The location was perfect. Out of town guests were amazed at the friendliness, cleanliness and overall feel of the hotel and city. We wouldn't change a thing. Thank you! We will be back!

Stayed June 2014, travelled as a couple
Helpful?
Thank Nancy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 16 July 2014
Dear Nancy A -

Thanks for taking the time to give us such a lovely review. Lisa is pretty great, and we're so glad to hear that she saw through all the details of your stay & everything was even better than expected. It was truly a pleasure to host you and all of your guests. We hope to become your favorite anniversary destination in the years to come!

Cheers,

Marco Scherer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level Contributor
145 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 22 June 2014

Been to Chicago many times, but first time at this hotel. Loved it and this will be our go-to place from now on. Great location, great rooms and loved the window seats. Splurge for the Mediterranean suite if you can - corner room and extra space is worth it. Wine reception is a very nice touch. You will not be disappointed if you stay at this hotel. If you like entertainment, catch a show at House of Blues which is very close, or take a tour of the Chicago Theatre, which is a lot of fun.

Room Tip: Mediterrean suites are awesome.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NJPost99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcoScherer, General Manager at Kimpton Hotel Monaco Chicago, responded to this review, 23 June 2014
Dear BillAmax -

Thank you so much for the great review of your recent stay at the Monaco. We're so glad you took advantage of our Mediterranean Suite accommodations, and were able to join us for wine hour. We certainly look forward to hosting you the next time you are traveling to Chicago.

Sincerely,

Marco Scherer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Hotel Monaco Chicago

Property: Kimpton Hotel Monaco Chicago
Address: 225 N Wabash Avenue, Chicago, IL 60601-2404 (Formerly Hotel Monaco Chicago - a Kimpton Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Chicago
#7 Family Hotel in Chicago
#11 Green Hotel in Chicago
#12 Business Hotel in Chicago
#16 Luxury Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Kimpton Hotel Monaco Chicago 4.5*
Number of rooms: 192
Official Description (provided by the hotel):
Enjoy pure sensory indulgence at the Hotel Monaco Chicago. Nestled in the heart of downtown Chicago, this luxury hotel was named one of The Travel Channel's top 40 hotels in the country. Located on the Magnificent Mile, the hotel overlooks the Chicago River and is within steps of the city's favorite destinations. This dynamic location is matched by exceptional service, exquisite amenities, stylish décor and the adjacent South Water Kitchen, creating a luxuriously rewarding experience. ... more   less 
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Also Known As:
Hotel Monaco Chicago Kimpton

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