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“Great weekend in the city”
Review of Omni Chicago Hotel

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Omni Chicago Hotel
Ranked #31 of 188 Hotels in Chicago
Certificate of Excellence
LIVONIA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great weekend in the city”
Reviewed 13 January 2013

We went to Chicago for a family event that was going to take place in the suburbs. We were looking for a suite and a good location on Michigan Avenue with in and out valet services so that we could easily drive to the suburbs on Saturday evening.. We booked the American Girl doll package. It included AG freebies, vouchers for the restaurant and free valet. We couldn't have enjoyed our stay more. They had beautiful greeting letters for my daughter and her doll, sweet treats and a free AG portable bed/pajamas. The staff was very friendly and professional. The suite was beautifully appointed. The only complaint was the pocket door that lead from the bedroom to the bathroom. It made a lot of noise as it was opened and closed. The front desk gave us a late checkout with no issue. The bell and valet staff were wonderful. GREAT STAY!!!!

Room Tip: Loved the corner suite overlooking Michigan Avenue!
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  • Stayed January 2013, travelled with family
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Helpful?
1 Thank VIRGINIA D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review, 24 January 2013
Thanks for choosing to stay with us and for booking our American Girl package. We're so glad you enjoyed your time in Chicago. We're sorry that the pocket door was sticking and making noise. If you don't mind sending a private message and letting us know what room you stayed in, we will make sure to have our engineering staff fix the door.
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Cape Haze, Florida
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 11 January 2013

Wonderful location,comfortable great rooms, perfect for a weekend stay. Not your ultra moderan but on the homey scale. Only negative is how cold Chicago gets in the winter and the smelly stuff they use in the street lobby. People were great, very enjoyable brunch.

Room Tip: Mich ave view is great
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  • Stayed December 2012, travelled with friends
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Helpful?
Thank Papajack007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aspen, Colorado
Level Contributor
131 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 10 January 2013

Omni seems to be doing a better and better job each year. Love their rewards program, 1 per 10 comp nights, comp morning beverages, and internet. It sounds silly but the morning snacks and beverages delivered to your room at the requested time with the newspaper is a great way to start the day on a business trip. The resistant is great and the location is perfect. The parking is ungodly expensive at 59 per day plus tax but I think most of the parking in Chicago is similarly expensive.

  • Stayed April 2012, travelled on business
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Helpful?
Thank bmordski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review, 15 January 2013
Thanks for the compliments on our rewards program. We appreciate the great review. So many guests comment on how much they like the free morning beverage service, newspaper, free Wi-Fi and pressing service. Thanks for choosing to stay with us, and we look forward to seeing you on your next trip to Chicago.
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Michigan
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 January 2013

We have stayed here many years to do Christmas shopping, and this is the perfect place. Great hotel, location, friendly people, wonderful restaurant. I had a problem with my billing but the General Manager, Joe Pinto, personally called me later to correct this matter in a very friendly and professional way. Look no further!

Room Tip: We wanted connecting rooms, so reserved one with 2 double beds and one with a King. Great for more...
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  • Stayed December 2012, travelled with friends
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Helpful?
Thank cs7sisters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 January 2013

Taking advantage of the annual Black Friday-Cyber Monday special, we stayed here for an overnight layover a few days before Christmas. The location is great for last minute holiday shopping and visiting Chicago for a day.

Our suite was very comfortable. The work area was a great bonus it was in the living room area of the suite and had a lot of space for me to finish some last-minute work.

Because of the sale, the price was right so it was a great value for the location. I will certainly consider staying here again.

  • Stayed December 2012, travelled as a couple
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Helpful?
Thank Juan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, MI
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 January 2013

My family stayed at the Chicago Omni back in 2010 and had such a good time that we came back for a second visit at the end of 2012. Really a PERFECT visit. Thank you to the guest loyalty manager, Jennifer Avellana, for that extra personal touch to make everything so good. The location, room layout, view, food, fitness center, and overall service was superior. The location is front and center on the Mag Mile. The room layout is a suite that allowed us to separate ourselves from our two children sleeping on the pullout couch in the living area, the view was from the 20th floor looking west... felt like we could see forever. The food at the restaurant is exceptional... not only in flavor but with a clear and dedicated focus on sourcing the best from local sources. The fitness center, although hotel small, had everything needed and is noted for not excluding children (yes... this is a tricky balance... but we think they got it right). And the overall service... well as I said at the top, Jennifer and all the staff made us feel special. Thank you. We'll be back.

Room Tip: Go high for view and quiet but not the top floors unless you can stay away from the elevator noise
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  • Stayed December 2012, travelled with family
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Helpful?
Thank whirlyball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Chicago Hotel, responded to this review, 15 January 2013
We look forward to seeing you next time you're in Chicago. We'll be sure to pass along your comments to Jennifer and the rest of our staff.
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Chicago, Illinois
Level Contributor
97 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 6 January 2013

We stayed here over Christmas week. The rooms were nicely-sized suites which have a sofa-sleeper in the non-bedroom. The rooms were clean as was the hotel. My only knock would be the hot water pressure was a little weak. The hotel has a good restaurant for breakfast, having one of the better breakfast buffets in the area. The beauty of this hotel, though, is its location right on the Magnificent Mile. Unlike the Times Square area over Christmas, the Magnificant Mile area of Chicago is manageable from a crowd perspective. It's certainly busy, but not rock-concert front row crowded like you get in NYC.

Room Tip: Look for an Eastern-facing room above the 20th floor to see the lake
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  • Stayed December 2012, travelled with family
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Helpful?
Thank TomDM94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Chicago Hotel

Property: Omni Chicago Hotel
Address: 676 North Michigan Ave, Chicago, IL 60611-2883
Phone Number:
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Chicago
#23 Luxury Hotel in Chicago
#26 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 
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Also Known As:
Omni Chicago

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