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“Beautiful.... we requested a lake view!”
Review of Omni Chicago Hotel

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Omni Chicago Hotel
Ranked #31 of 191 Hotels in Chicago
Certificate of Excellence
Reviewed 9 August 2014

When we requested a lake view they said they didn't have many. Needless to say we were delighted with a narrow slice view of Lake Michigan through some buildings! Close to many attractions and the shops on the Magnificent mile. We had the breakfast buffet which was wonderful; omelets, toast, pastries, fruit, etc. Walked to Bobby's bike rentals and the river tour! We found a trader joe's nearby (buy a reusable shopping bag as a Chicago souvenir). There is a swimming pool with two outdoor deck areas with chaise lounges. My only complaint was that the mattress pad felt a little crinkly through the sheets, my husband didn't notice.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Peggy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,740 - 1,746 of 3,495 reviews

Reviewed 8 August 2014

Excellent staff, great location, and a very good value overall. The proximity to almost all downtown Chicago attractions and the friendly staff took a ton of stress out of staying downtown. Wish we could have had more time in Chicago to enjoy their fitness room, pool and restaurant

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank 311williamjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

Stayed at Omni 3 nights last weekend. Great location for tourist: close to shopping, attractions, and CTA (train/bus). Spacious suite with 2 double beds, large bathroom, and living room. TV in bedroom and living room. Comfy bed. Would have given 5/5, but decor needs refreshed (our rug was rippled, wallpaper peeling a little).

Excellent hotel staff: from check-in (they had a feather free room ready!!!), to complimentary wine in honour of our special celebration, to cleanliness throughout hotel. SPECIAL SHOUT OUT TO CONCIERGE MARCUS, who was so helpful and patient.

Would recommend this to couples or families or solo traveller, and will definitely look at Omni hotel in other cities based on this experience. 4.5/5

Room Tip: Higher floors are quieter
  • Stayed: August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank kointo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

It was really good. They took great care of us. I had two rooms and was very happy. Anytime I asked a question at the Concierge, front staff or at Café it was answered with so much help to my question.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank robertah92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014 via mobile

I walked by this hotel for 10 yrs and never thought of it as anything other than the "official hotel of the Oprah Witney show." I moved away a year ago and was back in town on business. My company put me the Omni and I was pleasantly surprised. (So much so that I've since stayed at another Omni in Houston -which was great!).

I had a king room with a separate living area. The bed was comfortable, the pillows soft and abundant. The living area was spacious with 2 club chairs, a desk and a wet bar. The bathroom was large.

My only comment to the hotel staff is turn the TVs off. The maid staff turns the TV on, tunes it to the hotel channel and leaves it on after they leave. It's left on for hours until the guest returns to the room and turns it off. Huge waste of electricity.

Stayed: July 2014
Thank jaeparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

This is a well located hotel for those visiting the city as tourists. Possibly not so well located for business travellers as it is two thirds of the way down the Mag Mile and therefore well outside the business district.

That said the rooms are large. We had two genuine suites. With TV in both the lounge and bedroom.

Staff were friendly and helpful and very easy to get too and from everything we wanted to see and plenty of food options in the area.

The only factor holding back the fifth star is that wifi is a chargeable extra, which I think is very out of date, and there are not enough charging points in the room. Ended up unplugging lights to charge up phones, cameras etc. I would certainly use this hotel again.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

I stayed for a week in a deluxe suite (queen size bed). The room was on the 8th floor and thus a bit dim (the photo on the webpage is certainly a bit sugarcoating). However, cleanliness was excellent as was the quality of the matress, so the stay was quite comfy overall. All the staff was very friendly and helpful. The breakfast buffet in the restaurant was excellent. Overall I would certainly recommend the hotel.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Goetz F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611-2883
Phone Number:
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Chicago
#24 Luxury Hotel in Chicago
#26 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
Price Range: £132 - £347 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 
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Also Known As:
Omni Chicago

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