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“Great Choice”
Review of Omni Chicago Hotel

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Omni Chicago Hotel
Ranked #35 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 20 August 2014

Great choice for a stay in downtown Chicago. Located in the heart of the shopping and dinning area. Great food on site or great recommendations from the hotel staff. Rooms are a good size for the money. Our view was a little disappointing but not terrible. Rooms are ready for an update but were still clean.

  • Stayed: August 2014, travelled on business
    • Value
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Review collected in partnership with Omni Hotels & Resorts
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,809 - 1,815 of 3,596 reviews

Reviewed 20 August 2014

I recently stayed at this hotel for 6 nights during a business trip. I was not getting a room at my regular hotels and my agent booked me at the Omni. I was pleasantly surprised by the hotel.

The pros:
- the check-in and check out were swift.
- the rooms are very spacious, with a seperate bedroom and a living room and decent sized bathroom.
- rooms have 2 TVs, a coffee machine, a sink and generally all the amenities that a good hotel should have. The AC was adequate and kept the room at the right temperature.
- the hotel has a very lively bar and we enjoyed spending couple of nights there.
- the gym at the hotel is pretty good and they also have a small swimming pool attached.
- the location of the hotel is quite perfect. Its right in the centre of Michigan avanue with all the shops and restaurants. All major sights in downtown Chicago are a mere 5-10 mins walk, including the lakefront beach.
- the staff, concierge were very helpful and smiling. The wifi throughout the hotel was strong.

A few cons though:
- the rooms while being spacious, are a bit dated, especially the bathrooms. The tub was a bit old and the fixtures clearly need an upgrade sometime soon.
- The 2 lift system, one to get to the lobby and the other to get to the room can get a bit annoying at times.
- Given that its in downtown Chicago, doesnt have much of a view except that of surrounding buildings.

Overall, i was quite impressed with the hotel and would clearly recommend it to the others. Dont go expecting a 7-star luxurious property. Its a very good hotel thar tries hard to please its guests.

Room Tip: The rooms overlooking Michigan avenue can get noisy. Also, avoid 5th floor rooms as they are at the...
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
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Thank RMJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

Our home away from home in the Windy City. Staff is friendly and always a warm feeling. Rooms are good size, lots of different configurations. Great for families. Price is good for the size of the room and the location cannot be beat. Central to everything on Michigan Avenue

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with Omni Hotels & Resorts
Thank Tony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

Have stayed at this hotel many times. This time I noticed the declining condition of hotel rooms. Couch soiled, carpet has pulls and bare spots, and maid service was terrible. Room not cleaned one day, trash not emptied and no clean towels. Had to finally call manager to get this resolved.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
2  Thank dianamQ6675FT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

Enjoyed our stay in Chicago. Hotel is the perfect location to head North or South on Michigan Avenue. Hotel Staff very friendly and accomodating. When in Chicago, have to go to The Purpler Pig for either lucnh or dinner.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

Stayed here for one night in August. It was fine, but was listed as a 4 and a half star on priceline and it doesn't live up to that rating.

The rooms are large space wise, but not in the best shape. They are definitely starting to show their age and about due for refurbishment. Bed was comfortable, room was clean, but the furnishings, and quality weren't on par. There is a Tube TV in the room, which again, just doesn't show 4 and a half stars. It's more on par with a Suite in a average Midwestern Holiday Inn.

If you need a guaranteed large room, this might be for you, but there are far better options in the area.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
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Thank superdrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

My daughter's birthday...sent up a slice of cake and little bag of goodies. Cookies and milk at night greatly appreciated! The staff was very friendly and willing to help as much as possible with our plans. The pull out sofa was a little rough sleeping on, but that is typically expected. Great location!!!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Chicago Hotel

Address: 676 North Michigan Ave, Chicago, IL 60611-2883
Phone Number:
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Chicago
#25 Luxury Hotel in Chicago
#26 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
Price Range: £114 - £325 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Chicago Hotel 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
The only all-suite luxury accommodations on Michigan Avenue are now even better - located in the heart of the city, the Omni Chicago Hotel is celebrating its recent renovation. The $11 million transformation includes a renovation and upgrade of all public space, and newly appointed guest suites, including 10 specialty suites. Inspired by Louis Sullivan's intricate sketches, the Chicago School's building materials of terracotta, limestone, steel and brick and the whimsy of modern sculptures synonymous with the city, the new Omni Chicago guest room is truly a reflection of Chicago's unique blend of modern and historical charm. ... more   less 
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Also Known As:
Omni Chicago

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