We wanted a hotel near Grant Park since our kids (17 & 20) were going to Lollapalooza at Grant Park. We also wanted something centrally located where we wouldn't need to get our car or take a cab. I read all of the reviews and found that the Palmer fit all of our needs. I was a little worried since some of the reviews mentioned tiny rooms and/or being located near noisy elevators but there will always be a bad review or two. Our fears were solidified when, after check in, we entered an elevator with a disgruntled British woman who was clearly unhappy. She couldn't stop complaining for the entire ride on the elevator. When she got off of the elevator we all wondered what our experience would be like.
Let me back up...I booked through Priceline and called a few days later to put in a few requests. We were reserving 2 rooms for 4 nights and I wanted the rooms near each other and I wanted one of the rooms to have 2 double beds. When I booked through Priceline all they showed left were Kings. When I contacted the Palmer directly, they had no record of my reservations through Priceline. They stated I could book 2 rooms as insurance and cancel up to the day before our stay if need be once we worked out the problem with Priceline. I got everything worked out and the hotel was very helpful. The rooms were rather large, were not near the elevator, they accomodated my requests (the rooms were connected with one being a double and one a king).
We had a very nice stay. No problems - very comfortable beds. All hotel staff were friendly. The only downside is the parking. $51 per day - but you're in downtown Chicago where every square foot of real estate has a price. They also charge for internet - wireless or wired but with more and more hot spots popping up this may not be a problem much longer but if you're on the 10th floor you may be stuck.
Hotel is very close to The Art Institute. Within walking distance of Magificent Mile (a long walk - 1.4 miles). Near shopping on State Street. We walked to Navy Pier. There is a Cafe on the corner right next to the hotel (no access via hotel but cheaper than eating in the hotel). Starbucks within hotel. Willis Tower, Millenium and Grant Parks within walking distance. Hop on/Hop off double decker bus has a stop at Palmer. The El is directly outside the hotel. Water taxi from stop at Willis Tower is within walking distance.
I would return. I could not find anything to complain about.
- Official Description (provided by the hotel):
- North America’s most established hotel, the Palmer House Hilton first opened its doors in 1871 and has remained the place to "see and be seen" in downtown Chicago. We continue evolving to serve you with the latest conveniences and comforts in meetings, accommodations and dining - a hip and historic blend of modern nuances and Chicago cultural significance. Whether you’re holding a gala in the famed Empire Room or an intimate gathering in one of our hospitality suites, your event is sure to be a success. Here, you’ll be the host in the Chicago hotel that’s been the venue of choice for celebrities, politicians, and royalty for more than a century.When you come to the Palmer House Hilton, you don’t just stay here. You live here—even if it’s only for a night. That’s why all of our guest rooms and suites have just the right touches to make you feel right at home. You’ll sleep well on our Hilton Serenity Dream bed featuring a plush top mattress and crisp linens, lathering up with Peter Thomas Roth bath products, perceptual service and a full host of amenities to keeping you connected – from flat screen HD televisions, wired and wireless high-speed internet to alarm clocks with auxiliary ports, you’ll find everything you need to rest easy. Lockwood Restaurant, your Farm to Fork, AAA 4 Diamond destination open for breakfast, lunch and dinner as well as afternoon tea. The Lobby Bar at Lockwood is a favorite for locals and travelers alike for craft beers and craft cocktails with Palmer House private reserves and labels. Potter’s is the hip spot to enjoy a retro mix of perfectly poured libations and delectable light fare while reminiscing about the hotel’s history. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more less
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- Also Known As:
- The Palmer House Hilton Hotel Chicago
- Hilton Hotel Chicago
- Hilton Hotel Palmer
- Palmer House Chicago
- Chicago Palmer House Hilton
- Palmer House Hilton Chicago
- Palmer Hilton House
- Hilton Chicago
- Chicago Hilton