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“So-So”

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Best Western Grant Park Hotel
Ranked #136 of 189 Hotels in Chicago
Southside, United States
1 review
“So-So”
Reviewed 26 June 2014

Location was good for sight seeing and subway; hotel old condition without modern amenities. Not enough outlets for modern electronic equipment. Walls paper thin. Bathrooms too small (two rooms reserved, one "suite" that was not as imagined, other for one person was okay).

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Aglaee Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (170)
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Dekalb
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 June 2014

I will be back. Great room with a view, the staff was on top of things anticipating my needs before I even spoke. Mercedes and Tracey were both friendly and prompt. I even forgot to put something in my car and Tracey called the valet (Fernando). He was kind enough to put my belongings in my car while I caught a cab to my meeting. Rooms were clean and roomy. I will return Thank you for making my business trip a pleasure.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank RRIDK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ham Lake, Minnesota
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2014

Our friend had a single, which was really great! His review would be much better than ours. Ours was a double, and set back farther, and not as nicely appointed. Next time, if we go again, we will ask for the single on the corner of the 8th floor. That was VERY nice.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rene49__11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2014

I stayed in this hotel last week for 4 nights. We were supposed to have a room with two double beds, but were checked into a room with a king bed and were unable to switch the first night due to the hotel being full, and no discount was offered for the inconvenience. One person in our party is in a wheelchair and it was almost impossible for him to get around the hotel, and even difficult to get the chair into the room, mainly because once we were put in a room with two double beds, it was a room meant for a king bed and there was almost no room to move around. The bathroom was awful; door didn't shut, the fluorescent light almost never turned on all the way and often flickered constantly. The AC unit was so loud it sounded like a large truck right outside the window. This hotel needs some serious updating, and for $250/night you'd think they could afford it. Also, the pool that is advertised when booking the room was in total disrepair, with no notice at all. The only two positive things were the location and the housekeeping/valet staff, who were extremely friendly and accommodating, unlike the front desk staff who seemed like they couldn't be bothered with their jobs. I would not pay more than $100/night for this room, although I likely won't ever go back. It would be much more worth it to pay a little more a night for a nicer room, and a more up to date hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JCC983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Chicago hotels

Chicago
1 review
Reviewed 19 June 2014

You get what you pay for. Great location. Good price. Paper thin walls and so-so accommodations. Has a pool, but the entire thing was drained. Really small exercise room. Rooms are small. Location is great, but not really safe. My room was near the stairs, and that's all I heard at night. Room has a great view, but the windows didn't keep the noise of cars out. The AC turns on and off every 5 minutes and is loud as a motorcycle. The elevators barely held my family with luggage. The staff was nice, though. Valet parking is available at $30 a night but public parking is available down the street for $20 for 24 hours. Wishing I were somewhere else.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prowler100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hillsborough, North Carolina
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 June 2014

If you're looking for a really upscale fancy hotel, you will probably need to look a little harder. Also, you will also have to dig a little deeper into your wallet. We looked at several places in the vicinity, and found that we saved about $63 per night at this Best Western. It's not much to look at from outside. Simple, plain. But, the rooms are clean, the staff friendly, and how much time are you going to be in your room anyway? It's a couple of blocks further south than the others, but for a three night stay, we saved over $180, and I'll gladly walk three extra blocks for that kind of savings. There are several good restaurants in the vicinity, including great breakfast fare at both 'Eleven' (next block over), and 'Yolk' (next door). Within two blocks there is a Jewel-Osco, Trader Joe's, Starbucks, Dunkin' Donuts, Subway, and other places. Four blocks north is Buddy Guy's Legends. And, Grant Park is right across the street. Also, the Field Museum, Shedd Aquarium, and Soldiers Field are all walking distance. I'll be back.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Jackson B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 June 2014

Bathroom doors don't shut, haven't in years. Simple things like, cups, toilet paper, condiment packs, shampoo were not in place and we had to call for them or get them off the cart in the hall. Curtains and shades did not work correctly and or blocked the view. Furniture was old and some pieces were broken.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank tcurevdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Grant Park Hotel

Property: Best Western Grant Park Hotel
Address: 1100 S Michigan Ave, Chicago, IL 60605-2308
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #136 of 189 Hotels in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Grant Park Hotel 2.5*
Number of rooms: 172
Official Description (provided by the hotel):
Welcome to one of the most fascinating, culturally rich cities in America where you can discover everything the city has to offer from your convenient Chicago hotel. A superb location and competitive price isn't mutually exclusive. When you stay at this comfortable Chicago hotel, you're within walking distance to Museum Campus where Shedd Aquarium, Alder Planetarium, Field Museum and Soldier Field await. You're also right across from Grant Park where the Taste of Chicago, Lollapalooza and other exciting music events happen. Maybe picking up some keepsakes or high fashion is more your speed - and you're in luck. Just one mile away is the famous shopping district Magnificent Mile, and 1/2 mile away is Navy Pier. In town for a special event? McCormick Place Convention Center is also just one mile away - close enough to enjoy a leisurely stroll in the neighborhood or a quick cab ride away. A fantastic location isn't the only thing waiting for guests. These private, deluxe rooms feature spacious living, divine beds, and free Wi-Fi so you're always connected. Consider your downtown Chicago hotel your official home away from home. Everything you need is right here, complete with friendly staff to ensure your stay is fabulous. Don't miss out on our full American breakfast. The most important meal of the day is located in our full service restaurant, so indulge yourself. Enjoy platefuls of sizzling hot eggs and waffles. Delectable sides of flaky pastries and fresh fruits are sublime. Of course, there's an assortment of hot and cold cereals and yogurt, too. Complete the meal with premium 100% Lavazza coffee. Whether you're in town for business or pleasure, we've got you covered. It's all about location (and of course affordability), so there's no need to look any further than this Chicago hotel. All the perks of the city are right at your doorstep. Book your next stay at the BEST WESTERN Grant Park Hotel and know that you (and your travel plans) are in good hands! Enjoy your stay. Please be aware our hotel pool is closed for renovations until further notice. In addition lobby and exterior renovation are currently in progress. We apologize for the inconvenience. ... more   less 
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Also Known As:
Best Western Chicago
Chicago Best Western

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