The lobby is beautiful -- gorgeous artwork. Room was nice and a lovely view. The reason it is not the usual 5 start rating for Four Seasons is service level. Most service was terrific -- but three poor service interactions in 36 hours is unusual for this chain. Don't get me wrong - it wasn't terrible service -- just not 4 seasons. Twice eating in the bar -- really slow to get menus and then just as slow to have our order taken. And twice with the bellman had to seek out someone to get a hand.
Not the usual super tight service level.
- Official Description (provided by the hotel):
- Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more less
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- Also Known As:
- Four Seasons Chicago
- 4 Seasons Hotel Chicago
- Chicago Four Seasons