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“Excellent!!!”

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Four Seasons Hotel Chicago
Ranked #4 of 190 Hotels in Chicago
Kinnelon, New Jersey
Level 5 Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Excellent!!!”
Reviewed 1 April 2014 via mobile

The hotel is gorgeous. It is conveniently located in a great area of Chicago. You have a friendly doorman that greets you. The elevator are fast to bring you to the beautifully decorated lobby. Check in was a breeze and the staff is very helpful. We had a beautiful room that overlooked the lake and the John Hancock building.

We visited the bar in the lobby before we went out to a Blackhawks game. The drinks were fantastic. 2 must tries are the purple haze and the Bloody Mary.

We had breakfast at Allium restaurant in the hotel. You have to try the duck hash and the Chicago Scramble. Unbelievable breakfast!!

Stayed March 2014, travelled as a couple
Helpful?
Thank frankiec112373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 2 April 2014
Dear Frankiec112373,

Thank you so much for the note. We are so happy to hear that you enjoyed everything! The Purple Haze is always a fan favorite, and we are glad that you were able to try it!

We hope to welcome you back to the Four Seasons Hotel Chicago soon!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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West Lafayette, Indiana
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 1 April 2014

The staff was so kind and our room was beautiful! When we arrived to our room, they had bath robes, t-shirts and stuffed animals for our two young kids. There was also a tray of milk and cookies and popcorn and cokes! This is all after we were upgraded to a suite. I have stayed in many hotels all over the world, but I have never stayed in a hotel where they went out of their way to make this the best stay possible. I could go on and on, but it is safe to say when visiting Chicago, we will always stay at the Four Seasons.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 2 April 2014
Dear Jenny M,

We are so happy to hear that you enjoyed everything. Thank you so much for the kind comments! We are glad that your children liked the amenities in the room!

We hope to welcome you and your family back to the hotel in the near future!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
Reviewed 1 April 2014

We stayed at the Four Seasons Chicago last Fall and had a wonderful time! Service at the hotel was the best I ever experienced, especially the Concierge Desk! The tours and restaurants that were recommended by the Concierge made for a unique and memorable experience, especially for my 8 year old son! We look forward to a return trip soon!!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gilbert555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 2 April 2014
Dear Gilbert555,

Thank you so much for sharing your experience with us! We are delighted to hear that you enjoyed your stay here last fall!

We would love to welcome you back in the summer months to enjoy all Chicago has to offer!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kennett Square, Pennsylvania, United States
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 March 2014 via mobile

I spent three nights last week at the Four Seasons for work and I absolutely loved the hotel. I've been to several boutique hotels in Chicago on the magnificent mile and this one blew the others away. I was on the 32nd floor with a partial view of the lake. The room itself was quite spacious with great amenities. The soap and shampoo smelled so wonderful that I went home and ordered the soap online (l'occitane).

The location of the hotel is perfect too. If you're a big shopper, it's only two blocks from Oak Street. My work meeting was in thr John Hancock building and the hotel was just a block away.

The gym was really nice too with high quality machine and the best fruit/herb infused water I've ever tasted in my life. The staff at the hotel know how to treat you well too. I would definitely come here the next time in Chicago.

Stayed March 2014, travelled on business
Helpful?
Thank ts13sievers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 1 April 2014
Dear Ts 13sievres,

Thank you so much for the kind note. We are so happy that you enjoyed your stay with us. I am glad that you were able to use the gym while you were here. The Four Seasons Hotel Chicago is located in walking distance to so many places, we are happy that you got to enjoy the location as well!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glenview, Illinois
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 March 2014

Our family stayed 2 nights in this incredible hotel for Spring break and for our 20th anniversary. The service is impeccable, right from the start. We felt sincere greetings from the doorman and porters, and well-cared for all the way through check-in and check-out. The Four Seasons staff make it so easy for you.

We stayed in an unbelievable corner suite, which had spectacular views of Lake Michigan on one side, and on the other side, (facing south) we were treated to Michigan Avenue, and views going as far down as 10 or 12 blocks. Wow! The Hancock building was very close, as was Water Tower Place. The location is perfect! We could see so much of the city from our room on the 41st floor that at night, the kids would sit criss-cross on the ledge next to the window and stare out at the city lights and action with fascination.

After exploring the city, we were delighted to find complementary treats of all sorts awaiting us in our room not just on one night, but both nights! The first night, there was chocolate covered strawberries and a bottle of champagne, and a note from the hotel manager wishing us a happy 20th anniversary! There was also a small piece of chocolate cake on a plate, with happy 20th anniversary written in chocolate. In addition, our kids got a bowl of popcorn and a coke, and a small goody bag containing more popcorn, Fiji water and a few useful items. The second night, we were delighted with several fresh fruit kabobs . It was all delicious, well presented and deeply appreciated by our family.

The pool is beautiful and spacious, and the spa is wonderful. I booked a 30 minute foot massage, and enjoyed it thoroughly. Our kids loved the pool. There are other activities for children that will keep them delighted and engaged, though we didn't have time to enjoy the other things. As luxurious as this hotel is, they make kids feel super special. The service is impeccable and their hospitality impressive and sincere.

Bottom line, we can't say enough about the Four Seasons. It was a privilege to be there and we would love to be back. Our family will never forget the experience.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 1 April 2014
Dear Lindsey F,

Thank you so much for sharing your experience with us! We are honored that you spent your 20th anniversary at our hotel. We love to welcome children to the hotel, I am so glad that they enjoyed all that we have to offer them. We are glad that you got to spend time in the pool and spa areas!

We would love to welcome you back to the Four Season hotel Chicago for many more special events!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 29 March 2014

First time staying at Four Seasons Chicago and they greeted you with your name when they opened the taxi door. How exactly do they do that?

That aside, the entire experience from checking-in to checking-out was as I had expected. Gregarious, professional service without being over the top. If you wanted assistance, they were there to help you. Otherwise, they would leave you alone. When the concierge arranged a dinner reservation at a local restaurant for the entire group, they had also ordered an appetiser for us on the house. A rather nice touch. Perfect location - literally on Michigan Avenue which allows you to walk around easily.

I thought the gym equipment were slightly on the outdated side but that really was it for a constructive feedback.

Room Tip: Ask for a room that ends with "05" or "25" eg: 3725. The view is magnificent...
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chip N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 1 April 2014
Dear LondonSW1Traveller,

We are so happy to hear that you enjoyed your stay at the hotel! Thank you for the comments about our concierge staff, they are always looking to go above and beyond!

We appreciate your feedback about our gym equipment, thank you for letting us know.

We hope to welcome you back to the Four Seasons Hotel Chicago in the near future!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
River Forest, Illinois
Level 6 Contributor
169 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 29 March 2014 via mobile

My wife and I stayed at the 4 seasons for a brief getaway. The whole hotel is beautiful. The room was clean and spacious. The view of the lake was amazing. The restaurant was great. Best brunch in Chicago. The hospitality was great. Free coffee at the front desk.

Stayed March 2014, travelled as a couple
Helpful?
Thank Cord-69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review, 1 April 2014
Dear Cord-69,

We are delighted to hear that you enjoyed your stay here with your wife! I am so happy that you were able to experience Allium's brunch!

We hope to welcome you and your family back to the hotel soon!

Best regards,
Michele Grosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Chicago

Property: Four Seasons Hotel Chicago
Address: 120 E. Delaware Pl., Chicago, IL 60611-1443
Phone Number:
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chicago
#2 Family Hotel in Chicago
#3 Romantic Hotel in Chicago
#3 Spa Hotel in Chicago
#4 Luxury Hotel in Chicago
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Hotel Chicago 5*
Number of rooms: 343
Official Description (provided by the hotel):
Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more   less 
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Also Known As:
Four Seasons Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons

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