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“Ideal place for a girls' weekend away”

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Four Seasons Hotel Chicago
Ranked #4 of 192 Hotels in Chicago
Reviewed 9 July 2014

I searched high and low for a hotel that would accommodate three adults (who don't want to touch each other at night) in one room. We were there for a birthday celebration and girls' weekend out. It exceeded all my expectations. The location is ideal for culture and sightseeing as well as shopping. The staff was superb, and the lobby staff will prepare you a lovely cup of tea or coffee any time of day for free. The beds were deliciously comfortable and we had a lovely view. When we said it was a birthday, they even supplied a beautiful fruit plate in the room with a message written in chocolate (again for free). We found a great rate on the Internet for a room with a king-size bed and roll-out. I'll alway try to stay here when I come to Chicago!

  • Stayed: June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank 4_kids_on_the_loose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this reviewResponded 11 July 2014

Dear 4_kids_on_the_lo,

I am so happy to hear that we were able to make the birthday celebration a memorable one! Thank you for the nice notes about our staff and hotel. I am glad that we were able to find a room that accommodate your needs.

We hope to welcome you back to the Four Seasons Hotel Chicago for many more special occasions.

Best regards,
Michele Grosso
General Manager

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1,840 - 1,846 of 3,083 reviews

Reviewed 9 July 2014

We visit family in Milwaukee every July 4th. This year we decided to stop in Chicago to shop for our now 4 year-old's birthday presents and check out the museums and aquariums with her. This hotel is phenomenal in every way. The people are the absolute best, from the doorman to reception to the bell staff and room service servers. And the WAY they do things are completely "guest-centric" with your comfort, well-being and complete satisfaction always at the forefront. One small example: For room service they make it absolutely clear that a) you aren't expected to tip extra/above the automatic gratuity and b) even have a "drop off" feature where they just leave your stuff at the door. So no more awkward moments and pregnant pauses when staff at other hotels guilt you into extra. The front desk staff is outstanding: They review details of your travel package proactively (ours was with American Express Fine Hotel and Resorts program), outline all pertinent details, and check to make sure nothing was omitted. The food is excellent! You must have the skirt steak, eggs and "loaded potatoes" with a biscuit for breakfast. AWEsome. They also happen to have wonderful attention and amenities for kids (like a kids room!) but having traveled extensively for business and leisure, please rest assured that this hotel is great for both as well.

Whether it is Sydney, Austin, Chicago or Maui (all of which were fantastic), Four Seasons is the epitome of superlative service, luxury and comfort. Best. Hotels. Ever.

Room Tip: WE prefer the suites with a view of the city, even though they cost less, but lake views are good, t...
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  • Stayed: June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank hammonpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this reviewResponded 14 July 2014

Dear Hammon P A,

Thank you so much for the nice comments. We are so glad that you chose to spend the 4th of July with us! I hope that your 4 year-old had a wonderful birthday! We love to welcome children to the hotel and I am glad that you and your family enjoyed the amenities and kids room!

We hope to welcome you back to the Four Seasons Hotel Chicago for many more weekend getaways!

Best regards,
Michele Grosso
General Manager

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Reviewed 8 July 2014

We had a delightful time at the hotel. The staff was very courteous and professional and did a great job making us feel welcome. The hotel is well located near shopping, Lake Michigan, restaurants, etc.

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rockulot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this reviewResponded 9 July 2014

Dear Rockulot,

Thank you so much for the nice note! I am so happy to hear that you enjoyed your stay with us.

We hope to welcome you back for many more weekend getaways!

Best regards,
Michele Grosso
General Manager

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Reviewed 8 July 2014

This was by far the best place we have ever stayed in Chicago. The staff was very friendly and accommodating, especially for our two daughters. They went out of their way to make it a special experience for the entire family. Four Seasons will be our go-to hotel whenever we visit. Our two year old asked if we could make this our vacation home. The hotel has thought of everything and we were very impressed by how it was both family friendly and classy at the same time. Every one of our requests were immediately taken care of and I don't think 'no' is in the staff vocabulary. The restaurant was great as well and it's staff is also very patient with young children.

Room Tip: High floors have excellent views on either lake or city side.
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  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank formula75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this reviewResponded 9 July 2014

Dear Formula75,

Thank you so much for the nice notes. We are delighted to hear that your daughters enjoyed staying here with us. Thank you so much for the nice notes about our staff and restaurant!

We hope to welcome you and your family back to The Four Seasons Hotel Chicago very soon!

Best regards,
Michele Grosso
General Manager

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Reviewed 8 July 2014

it is worth every penny....the kids play room is truly delightful, the treasure chest to welcome the kids upon arrival...quality of the food, service, amenities....its all wonderful. worth every penny.

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank beth k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this reviewResponded 9 July 2014

Dear Beth K,

We love to welcome children to the Four Seasons Hotel Chicago and I am so glad that they enjoyed the kids room and toy chest! Thank you for the nice notes.

We hope to welcome your family back to the hotel in the future!

Best regards,
Michele Grosso
General Manager

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Reviewed 6 July 2014

Porsche is having a promotion for FS guests where you get to drive one for a couple of hours around Chicago. Great idea and a nice way to drive out of the city into the burbs on a day when it was not raining. Tip -- try the lake shore from The Museum all the way to Evanston.

Here are our tips

Look for deals at the hotels here on TA or with cards such as the American Express Platinum Card

Since the rooms are on floor 30 to 45 , they are all high and a lake view is nice if you want to pay for it but the city view of one of the most architecturally beautiful cities in the world is just fine

The Concierge service is great. Hit them up before hand if you want dinner and other event reservations.

The hotel entrance if off Delaware street which is the side of the 900 Michigan Avenue address. One enters on the first floor and has to take the elevators to the 7th floor to check in and then the hotels room elevators are behind the front desk closer to the Allium restaurant.

When you are coming down the Elevators from your room, the elevator will not show L but 7 and we saw many folks confused about getting off on 7.

Check out the bathrooms on the lobby level (one close to Allium and the other in the far East corner -- especially if you have young kids ;-) This is more of a hint and not a tip

The Aged Manhattan at the Allium Bar is a classic. Have one and thank me. Well have two but one each on different days -- you are in Chicago to see the city or work are you not ?

The Brunch at Allium on Sunday consists of a pecan roll with a mimosa, then a seafood platter and an entree and ends with a visit to a dessert bar. It is not a brunch buffet but imho better than those huge buffets.

How does one find the Gym. Well get off on the Floor which says Spa, head to the Spa Entrance and then to the right as you face the spa check in desk are the Mens and Women's rest rooms . You walk through the respective rest room (you know who you are I hope) and get out through the other side and will see the lovely indoor pool which has a great hot tub and a decent lap pool -- but i digress -- well as you come out of the bathroom, you will see a door which says Fitness. Climb up the stairs to the fitness room. -- You may not see an attendant early AM which is why this tip can help.

The Spa is excellent. If you are planning to splurge a bit for your DH or DW or for both, book in advance. The DW had a facial and a body scrub and was gleaming.

Location Wise -- This hotel is on the Northern End of the Magnificent Mile close to Water tower for shops and to Rush street bars and restaurants. Oak Street beach is a short walk away if you want to take a dip or go for a run along lake shore. There are Divvy bike rentals close to the beach. To get to the Museums or Grant and Millennium park it is about over a mile's walk along Michigan Avenue. There are buses along Michigan Avenue. Or a cab or uber works fine. We walked most of the time. To get to the L walk a few blocks to Chicago and State for the read line. Avoid a car in Chicago. use the ventra cta pass and use the wonderful CTA

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank belomiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this reviewResponded 7 July 2014

Dear Belimiser,

Thank you so much for the nice notes about our hotel! I am sure that future guests will find your comments very useful! We are thrilled to hear that you enjoyed your stay with us. I am glad that you were able to visit Allium while you were here!

We hope to welcome you back to the Four Seasons Hotel Chicago in the near future!

Best regards,
Michele Grosso
General Manager

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Reviewed 3 July 2014

I have stayed her a lot but switched my allegiance recently. i decided to try it again and boy did i make a mistake. Just got back and was so disappointed on the rooms at the Four Seasons that i wish i didn't stay their. First, the lobby and the atmosphere of it felt like a funeral. Then when i went up to my suite on the 44th floor it was dirty. Carpet looked so dirty and the marble in the bathroom has not clean. i paid a lot for a suite and wish i stayed at the peninsala. That will be the only place i stay in Chicago from now on.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank earlJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this reviewResponded 8 July 2014

Dear earlJC,

I am very sorry to hear that the carpet and marble in your suite were not clean. We take housekeeping very seriously and I am sorry to learn that on this occasion your room was not up to our usual standards. Please do give us another try as I am confident you will have a different experience. I would be delighted to take care of your reservation personally if you contact me directly.

Best regards

Michele

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Additional Information about Four Seasons Hotel Chicago

Address: 120 E. Delaware Place, Chicago, IL 60611-1443
Phone Number:
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chicago
#2 Family Hotel in Chicago
#3 Romantic Hotel in Chicago
#3 Spa Hotel in Chicago
#4 Luxury Hotel in Chicago
Price Range: £258 - £584 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Chicago 5*
Number of rooms: 343
Official Description (provided by the hotel):
Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more   less 
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Also Known As:
Four Seasons Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons

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