We have stayed at this hotel several times over the past few years, mainly because they accepted dogs...we don't have ours any longer but chose to stay here anyway this past visit in May 2014. There were a couple of issues , such as the bathtub drain not draining properly (I don't understand why Hotels do not do a better job of doing preventative maintenance on these drains!) but they got it taken care of later in the day...then our room on the 11th floor had a phone that malfunctioned and kept on ringing..I unplugged it finally..but the desk was very accommodating and took of charges for a breakfast and a light dinner, nearly $100.00!...We were very impressed by their efforts to address any concerns in any manner possible. The food at both of the restaurants was good, though not cheap...but then again when you have a city with ridiculous taxes, like 10.5% sales tax and even more on hotel rooms, it is not surprising! We enjoyed the stay regardless...The views on the sides of the west side of the Hotel are horrendous, no fault of their own as a tall building was put up next to it, and the garbage dumpsters down below at street level can be loud when garbage trucks are dealing with them...Ask for the east side or the north side if your rate will allow it, it will much better for sure!
- Official Description (provided by the hotel):
- The Whitehall Hotel, Chicago's True Independent Boutique Hotel, is a luxury property with impeccable service situated in the heart of the Gold Coast, steps from the Magnificent Mile, iconic attractions and designer shopping. You will feel the modern warmth, relaxed grace and welcoming ambiance of The Whitehall. Our guests experience unparalleled personal service from the moment they are welcomed, during their stay, and remembered upon a return trip. Designed for both the leisure and corporate traveler, our luxuriously appointed rooms and suites reflect the classic character and sophisticated charm of The Whitehall. ... more less
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- Also Known As:
- Whitehall Hotel Chicago