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“good value great location”

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Best Western River North Hotel
Ranked #101 of 188 Hotels in Chicago
Austin, Texas
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“good value great location”
Reviewed 28 October 2011

We stayed here 4 nites this October and were well pleased with the room-we had a suite which provides
extra room and 2 tvs.The room was very clean and the king size bed quite comfortable.The staff we interacted with were very helpful -discovering a torn seam in a pair of trousers one nite before dinner we called the desk and in 5 minutes were delivered a sewing kit -problem solved! This hotel is well situated
for tourists-we were able to walk to Michigan Avenue and the Chicago River and beyond to Millenium Park.
There are many fine eating places within just a few blocks easy walk-Portiilos,Frontera Grill,Genos East,
Chicago Chop House,and more.Also the on site restaurant serves a very good breakfast.
We hope to return to Chicago some day and this will be our first choice to stay.

Room Tip: you may be offered a suite upgrade-take it
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  • Stayed October 2011, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank ghouck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Cleanliness
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chicago
Level Contributor
72 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 24 October 2011

We spent 6 nights here for our wedding. We upgraded to the king suite and it was well worth it (separate living area which made getting ready for the wedding easy). The room was very clean & comfortable. Everyone on staff was friendly. The pool exceeded expectations - plus it had a deck. I would absolutely stay here again, but would book earlier than we did b/c prices went pretty high over the weekend (my guess is more weddings, bears game, film fest). Still a good deal though esp with the free parking. My only complaint was that streets & san was working on Ohio ave starting at midnight, not the hotels fault but readers should know to bring ear plugs just in case of construction or more 5 alarm fires. (typical city noise) heard from a low-mid rise building.

Room Tip: Higher floor will help with street noise. Ohio ave side has a nice view of hancock tower.
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank annyong1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, General Manager at Best Western River North Hotel, responded to this review, 24 October 2011
Hi and thank for the positive comments! We are glad you enjoyed your stay. The street construction should be complete very soon!
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Sydney
Level Contributor
162 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 18 October 2011

I am of two minds here. On the one hand. The rooms are really nice, the value is exceptional, the free parking is unbeatable and I would recommend this hotel to anyone. But on the other hand we were placed in a room that is close to Blue Chicago on Clark (which has performances every night of the week) and the music is loud and it didn't stop until about 1 or 2am. Both of us were light sleepers so it effectively ruined our sleep. I know we could have complained and get moved to another room but we decided to put up with it. The other thing which was a little bit annoying but nothing to spoil our stay was that I had two pieces of clothing taken by accident by house keeping. But like I said it wasn't anything to spoil my stay, just a bit annoying. Overall, despite the noise and the missing clothes, I'd still recommend it. You won't find anything better in value and the free parking really gives the joint a competitive advantage. I've given it a very good rating but only just.

Room Tip: If you are a light sleeper ask to be put in a room on the west side facing Lasalle or Ohio streets.
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  • Stayed October 2011, travelled with friends
    • Value
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    • Rooms
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    • Service
Helpful?
1 Thank shazam10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 October 2011

Being a long time hotel employee myself I can be a bit picky about hotel services...I was very impressed by this hotel. The rooms are a bit on the small side, but that doesn't bother me since I usually spend very little time in the room when traveling. All of the staff we encountered were very friendly and personable - we had quite a few dealings with Brenden at the front desk who always greeted us with a smile and went out of his way to answer our questions. I've worked at 4 diamond properties for years and am very well versed in the standards; the staff at Best Western was up to par with a luxury hotel. The only complaint I would have about the service is a minor one - we had stored luggage after we checked out; we went to the front desk to retrieve it and the woman at the front desk called the bellman who was obviously very busy and tied up with other guests. Instead of getting our luggage herself she made us wait 10-15 minutes until he could help us. In a 4 diamond hotel something like this would never happen but this isn't a luxury hotel so maybe I'm expecting too much...it just struck me as a bit odd. Had we been in a rush to catch a flight, this would have been a much bigger issue but fortunately we had plenty of time. I try to make it to Chicago as often as possible...this will be my hotel of choice from now on!

  • Stayed October 2011, travelled with friends
    • Value
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Helpful?
Thank KCG79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Bend, Wisconsin
1 review
Reviewed 15 October 2011

Our departure was delayed and we were pretty much camped out in the lobby for a couple hours. The staff was patient and so helpful. There were plenty of restaurant choices close by. Rooms were clean and rates very affordable. I'd highly recommend this hotel.

  • Stayed October 2011, travelled with family
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Helpful?
Thank JudyWestBend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, General Manager at Best Western River North Hotel, responded to this review, 17 October 2011
Thank you for the comments and we are glad you enjoyed your stay. I will let the staff know you appreciated them. The highest compliment you can give a hotel is that you would recommend us to others, thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 October 2011

My husband & I recommend this hotel for the friendly service, clean rooms, great location, & free parking. On past visits to Chicago the parking has been a nightmare, so kuddos to Best Western River North for solving that problem!

  • Stayed January 2011, travelled as a couple
    • Value
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Helpful?
Thank cadunkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 October 2011

Selected this property based on the much lower room rate compared to other area hotels, free parking and breakfast and TripAdvisor ratings and being fairly close to an L station; very happy with the results.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank CaneRidgeJohnny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western River North Hotel

Property: Best Western River North Hotel
Address: 125 W Ohio St, Chicago, IL 60654
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Best Value Hotel in Chicago
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western River North Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 
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Also Known As:
Best Western Chicago
Chicago Best Western

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