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“Great downtown Chicago Hotel!”

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BEST WESTERN River North Hotel
Ranked #101 of 187 Hotels in Chicago
Ankeny, Iowa, United States
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great downtown Chicago Hotel!”
5 of 5 bubbles Reviewed 25 November 2013

We took our 15 yr. old "grand daughter" to Chicago for her first visit. This hotel is very conveniently located 6 blocks from Michigan Ave. and not much further to the Navy Pier; also,
within 2 miles of Willis Tower (beautiful at night), Shedd Aquarium, and Millenium Park--plenty for the week-end visit. Free parking. When we checked in, Niyera, the front desk clerk, was wonderfully gracious and helpful! When asked about an "upgrade", she did some juggling of rooms to accommodate us (including downtown view) at no extra cost! All with a warm smile!
The hotel, while older, was very nice. Our room, bathroom, etc. very clean--upgraded to a 2 bed suite. Very nice, large pool! Great first Chicago experience for our special friend! My wife and I would stay here again any time!

Room Tip: Ask for room facing the downtown--neat view!
See more room tips
  • Stayed November 2013, travelled with family
    • Value
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Helpful?
Thank Larr E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review, 27 November 2013
Thank you for the review and for listing so many tips for future guests. We're so glad you got to enjoy some time in Chicago with your granddaughter and that we could help make the trip memorable. We hope to see you again!

Samuel
Marketing Mgr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,097 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (294)
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English first
Fort Wayne IN, United States
1 review
5 of 5 bubbles Reviewed 25 November 2013

This hotel was in an amazing location. It was across the street from the RAinforest Cafe, Hardrock, and the rock and roll McDonalds. It was also 5 blocks from Michigan ave. It fit my families needs and the hotel staff were very friendly and helpful.

  • Stayed November 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Errin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentcuky
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 November 2013

Very impressed with the service and quality of this hotel. You can walk to attractions and restaurants. Close to Hard Rock Café, McDonalds & Eggsperience (which we highly recommend). The staff is excellent. Free parking at this hotel which is a plus!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank MParlin228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review, 27 November 2013
Thank you for your review! We appreciate the feedback and hope to see you again on a future stay.

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
2 reviews
5 of 5 bubbles Reviewed 24 November 2013

This hotel is very handy for everything in downtown Chicago. We were able to walk everywhere. The pool was warm, clean and not busy at all. The room was larger than most hotel rooms and everything was very clean. We loved the free parking and our breakfast was included. The restaurant was attached to the hotel so it was easy just to pop down and grab our breakfast. The staff were very helpful and friendly. I highly recommend this hotel if you are visiting downtown Chicago.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hunio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review, 25 November 2013
Thank you for taking the time to review us, and thank you for highlighting our amenities so well! We sincerely appreciate it and love giving great service to people coming through our doors. We look forward to seeing you the next time around.

Samuel
Marketing Mgr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan, United States
1 review
5 of 5 bubbles Reviewed 24 November 2013

This hotel is fantastic. The staff is the best and very accomodating! The parking is free (in Chicago, that's a big deal!) and the parking attendant will even help you park your car or park it for you. The rooms are big and the beds are comfy. The little bar/lounge area also has fantastic food and service. We would definitely come back and might stay here every time we come to Chicago!

Room Tip: All the rooms are probably good, ours was great!
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review, 25 November 2013
Thank you for your rave review! We sincerely appreciate it and are so glad we can help you enjoy Chicago so much when you're here. Please come back and see us anytime!

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Ulm, United States
1 review
5 of 5 bubbles Reviewed 24 November 2013

We are always pleased with our accommodations at this hotel. The location is very convenient, the staff helpful, and the free parking is a real bonus. We have been staying here for years when we come to Chicago and recommend it to other travelers. They also have very good pizza in the restaurant.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ruth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, United States
1 review
5 of 5 bubbles Reviewed 23 November 2013

I've stayed at this hotel dozens of times (which should say something on its own). Why do I like this hotel? The staff is always friendly and helpful; the rooms are very clean; the beds are super comfortable; wireless internet is included in the price; and oh yeah, there's FREE PARKING (one car per room). If you take a cab everywhere or use public transit, then the parking piece might not mean as much, but if you drive, then parking at any of the other downtown hotels could run you $40/night alone. The not-so-good: the water pressure isn't great; the rooms facing the street aren't exactly quiet (typical muffled "city" noises); and the food (both in the restaurant and room service) is mediocre at best. Depending on the room, your floor may slant at odd angles at times (I call it the Alice in Wonderland effect), but it's not enough to turn me off to this hotel. And if you have to have a large bathroom, don't stay here either; they're functional and clean, but small. The negatives are minor; the positives are huge. I will continue to stay at this hotel (in fact I've already made my next reservation).

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at BEST WESTERN River North Hotel, responded to this review, 25 November 2013
Thank you for your review. We're so glad to see that you enjoy your time with us and come back again and again. I am sorry though that you have encountered a couple issues. If your other rooms have been too noisy, please give us a call next time and request a quiet room. We're happy to make those accommodations when we can.

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN River North Hotel

Property: BEST WESTERN River North Hotel
Address: 125 W Ohio St, Chicago, IL 60654-4410
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN River North Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 
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Also Known As:
Best Western Chicago
Chicago Best Western

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