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Best Western River North Hotel
Ranked #92 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 16 March 2014

AWESOME HOTEL!!!!!!! Booked this hotel because we wanted to be in a semi-central location to check out neighborhoods we might be renting apartments in, and our stay was amazing. The location is incredible -- steps away from the El and some of the best restaurants and bars in the city, and we could get anywhere we wanted in the city in 20 minutes or less. And the price is unbelievable! For downtown Chicago with free parking and a fairly decent room, we felt like we had scored a major deal.

We would absolutely stay here again in the future (in fact, we probably will when we come back) and absolutely recommend it to others (especially if you're driving into the city.)

The only tiny drawback was we noticed after about 8 PM, they started letting cars double-park behind other cars to cram everyone into the parking lot... but really, you're not going anywhere at 8 PM, and by the time we checked out all the double-parked cars were gone... So, no big deal!

Room Tip: Try to get there early, as the parking lot fills up once people start checking in.
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  • Stayed: March 2014, travelled with family
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Thank KatintheHat2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 17 March 2014

Thank you for your review, and a special thanks for your compliments! We do double-park cars during especially busy times (such as St. Patrick's Day weekend) but we always keep the keys of these cars so that absolutely any guest can retrieve their car at any time.

We hope to see you on your next trip to Chicago!

Samuel
Marketing Mgr.

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1,223 - 1,229 of 2,358 reviews

Reviewed 16 March 2014

Cons: Beds were uncomfortable Floors felt kind of sticky in a weird way. Water took forever to heat up Can hear everything in the next room. Had to plug my curling iron in the lamp next to the bathroom because the plug didn't work in the bathroom Pros: Friendly staff, Free parking, hot chocolate in lobby! gym, internet connection for free.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Best Western
Thank Gabrielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 17 March 2014

I'm sorry that you had some inconveniences during your stay. Please feel free to contact the front desk during your stay with any such issues and we're happy to address them! We hope to see you on a future trip to the Windy City.

Samuel
Marketing Mgr.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2014

We have been going to this Hotel for 10 years, at least twice a year. We were originall attracted by its locatio, and the fact that parking was included in the price,,. very ususual in Downtown Chicago. We don't use the parking anymore but we love the service, staff, and the easy access to the Lyric Opera, the Art Institute of Chicago and the Museum of Contemporary Art, as well as many fine restaurants such as Avec and Quartino. Easy walking and cab acces to all these locations and the shopping on Michigan Avenue is a real advantage.

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Dominic S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 17 March 2014

Thank you so much for your continued business and loyalty! We're so glad to hear that you've been a regular guest with us for so long. We love recurring guests and I'm sure you know some of our staff by now. Let us know the next time you're headed our way, and thanks again!

Samuel
Marketing Mgr.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

Stayed here for a visit to see colleges with my son. Service is excellent as everyone from the desk attendants/receptionists to the concierge, to the housekeeping staff are very friendly and helpful.Surrounded by great restaurants. Easy access to L/subway. Nice pool.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
Thank POUPIDEAUXBENOIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 17 March 2014

Thank you for sharing your experiences with future travelers coming to us. We're so glad you enjoyed your stay and we hope to see you again soon!

Samuel
Marketing Mgr.

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Reviewed 6 March 2014

A bit of a quirky hotel however great value for the money, despite not including breakfast. Free parking is a bonus in a major city. Have stayed here twice and would not hesitate to return.

The hotel is in a great area of town, across the street from the Rock and Roll MacDonalds, Rain Forest Cafe, night club, jazz club and the list goes on. More than 50 restaurants within walking distance.

Even the Magnificent Mile is within walking distance, although a bit of a hike. The Hop-on Hop-Off tours stop across the street so a fun ecominical way to get around the city. We also used the bus and subway systems to easily visit both basebal stadiums as well as the football stadium. Safe and clean.

I would also recommend a food tour, best city for this kind of taste adventure.

Room Tip: Nice large rooms, plenty of space for 4 in a room. Park your car and leave it. Walk or take public...
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  • Stayed: October 2013, travelled with family
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Thank MissSarah2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 10 March 2014

Thank you for the compliments and for submitting a review of us. We are really glad you enjoyed your stay! Speaking of food tours, our location—the River North neighborhood—is known for its restaurants. If you're a foodie, just ask our front desk or concierge for recommendations and we'll be happy to point you to the best food around.

Samuel
Marketing Mgr.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2014 via mobile

Great location, easy access to and from expressway. Walking distance to all the stores, restaurants, waterfront. Clean nice pool. and free parking on site. Great staff room was clean lounge and restaurant in hotel was also convenient for more quiet simple times.

Stayed: March 2014, travelled with family
Thank Bobbybeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 4 March 2014

Thank you for your review, and a special thanks for your compliments and recommendation to other guests. We certainly hope to see you again the next time you're in Chicago!

Samuel
Marketing Mgr.

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Reviewed 4 March 2014

We were in town for the stadium series game at Soldier Field. The biggest thing for us was parking, we did not want to pay 50 dollars a night at another hotel. Although parking was tight there was a valet service which helped out. We only dealt with the front desk and the valets, but they were pleasant at check in and check out. I think if we were bigger complainers, there might have been some problems. The furnace/air conditioner was weird. We tried to get constant comfortable temperatures but was unable too. It would blow cold air to maintain the temperature I think which made it uncomfortable at times. We turned up the heat so it wasn’t to cold for the teen temperatures in Chicago, so it was fine. For some weird reason it took awhile for the hot water to kick on in the shower, but after the shower ran awhile the shower fixed itself. The Tv from 28-32 were fuzzy or hard to see. Again not a big deal if you are not there much, which we weren’t.. We swam in the pool and the temperature was fine. The balcony view was pretty amazing for us because we have never been to Chicago so it was a cool view. Really close to everything which was nice, tough for us because of winter but the summer would be amazing. All in all there were some inconveniences, but we really appreciated the free parking and reasonable price to stay. We saved so much money; by not paying for parking it made our whole experience that much better. I think I would come back to this hotel if I ever came back to Chicago.

  • Stayed: March 2014, travelled as a couple
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1  Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 4 March 2014

Thank you for writing a review of us for other travelers to read. We appreciate your compliments about our location, the free parking, and our staff, and we're glad to see that you enjoyed your stay. We do apologize for the small inconveniences during your stay. We'd love to have you back to offer you an even better experience of Chicago (hopefully with warmer temperatures!).

Samuel
Marketing Mgr.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western River North Hotel

Address: 125 W Ohio St, Chicago, IL 60654-4410
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotel in Chicago
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Price Range: £67 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western River North Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 
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Also Known As:
Best Western Chicago
Chicago Best Western

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