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Best Western River North Hotel
Ranked #101 of 188 Hotels in Chicago
Sterling Heights, United States
Level Contributor
14 reviews
4 hotel reviews
“Awesome!”
Reviewed 17 June 2014

Great place for great price. We enjoyed the staff (they were all so pleasant and helpful, the convience of walking to where we wanted to go. Nice big room. The pool was great, and you can't beat free parking!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this review, 18 June 2014
Thank you! So glad you enjoyed your stay and the service of our staff. We hope to see you again on a future trip.

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,116 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (298)
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Leicester, United Kingdom
Level Contributor
120 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 16 June 2014

This mid price hotel was placed near the restaurant district. An easy walk from all the main Chicago attractions.
The room was spacious and clean and the staff very helpful - recommended
The concierge was a font of all knowledge and he should be the first port of call for advice

Room Tip: Try to get a room high up. Motor bikes at night are very noisy so a room at the back if possible wou...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Negshonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this review, 17 June 2014
Thank you for submitting a review! We appreciate the compliments about our hotel and the mention of its convenient location in a neighborhood known for restaurants. We look forward to seeing you the next time around!

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Green Bay, Wisconsin
Level Contributor
84 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 15 June 2014 via mobile

Such a Gem right in the heart of downtown! Easy access to the Red Line Subway and a quick walk to Michigan Ave. Parking included in the cost of the room which makes this place very unique for Chicago. Nothing special about the rooms but they are always clean and the staff is very customer focused. Lastly cannot forget about Mr Concierge Wallace! He will be making coffee and providing great tips for sights to see and things to do.

Stayed June 2014
Helpful?
2 Thank Betsy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this review, 17 June 2014
Thank you for your compliments! We're glad you enjoy our amenities and our customer service. We know Wallace loves interacting with our guests—thank you for saying something about his service!

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toledo
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 June 2014

Great location, good work space, free parking. Clean, basic hotel. I have stayrd here several times and know the place will provide a good base for work. The only draw back is the pool is filled with energetic kids, even after 9 pm, and it closes at 10 pm. A designated adult swim hour would be nice.
An added bonus if you are coming from O'Hare on the airport van is that this is often the first stop because it is at the Ohio St. Interstate exit.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TibsToledo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this review, 17 June 2014
Thank you for your continued loyalty and your review. We're sorry that the pool has been so busy (with children) when you want to use it. It does open at 6am and is often empty in the morning hours. We look forward to seeing you on your next trip!

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 June 2014

Its hot, stinky and far, far too expensive. I should have stayed in my car or a cardboard box on the street. Never again. For less I could have stayed at the Palmer House or a Hilton Hotel. Oh well, lesson learned.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ed V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this review, 17 June 2014
I'm sorry that you did not enjoy your stay with us, especially that you found it too expensive. We do our best to offer great value (free amenities, free parking, etc.) to our guests and to keep our rates competitive so that we offer the most affordable rate possible. Our downtown location determines that somewhat as do busy seasons and conventions. We hope to see you during another time for your next trip,

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liberty, Missouri
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2014

We visited in April and were very pleased. It's an older building so it's elevators aren't the quickest but the clean room, friendly and helpful staff, and free parking more than made up for it. There is no smoking area except for the garage which was very congested and a little frightening at night especially for a female alone but the parking valets keep a close eye on any questionable cars or visitors in the area. All in all, a great experience at an affordable price.

Room Tip: If you will need a roll away bed then check in on time . They will not reserve one for you. First co...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adrienne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this review, 17 June 2014
Thank you for the review. We are so glad you enjoyed your stay with us in Chicago! Our parking area is enclosed by a gate and we have attendants there 24/7, so I hope you did indeed feel safe being there. We'll see you next time,

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014

This hotel is right in the middle of the River North area in Chicago. Close to transportation, shopping and great restaurants. We've stayed here a couple of times a year for the last three years. The service has been excellent, the rooms are nice and the staff is great.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Terrie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this review, 17 June 2014
Thank you! We're happy to see you enjoyed your stay and that our customer service could make a difference. We look forward to seeing you again!

Samuel
Marketing Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western River North Hotel

Property: Best Western River North Hotel
Address: 125 W Ohio St, Chicago, IL 60654
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotel in Chicago
#66 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western River North Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 
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Also Known As:
Best Western Chicago
Chicago Best Western

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