We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Close to everything!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Best Western River North Hotel
Ranked #91 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 5 August 2014

First time staying here and had a great experience. Across the road from Hard Rock Café and Rain Forest. Within 5 blocks or so of the Magnificent Mile. Hotel was very clean and wonderful maid service who cleaned everything daily. The hotel staff were very polite and willing to answer all questions. There is also a restaurant in the hotel itself that serves great pizza and also opened for breakfast. Has a bar with a friendly bartender. He remembered what I drank after our first night there. Free parking that is locked up every night. Will stay again on our next visit.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank rockcee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 6 August 2014

Thank you for your compliments about our service and amenities. We're so glad that you enjoyed your stay with us, and we look forward to seeing you again in Chicago.

Samuel
Marketing Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,388)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,042 - 1,048 of 2,388 reviews

Reviewed 4 August 2014

Cons: beds are not very comfortable

Pro's: location was great, easy to get to, free/gated parking and safe to walk around every where (also easy to find). I am really glad we picked this hotel. Price is cheap and everything was within 1 mile walking distance (attractions/food/pier). Would stay here again.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Bichsel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 6 August 2014

I'm sorry you didn't find your beds comfortable, but I'm glad you still enjoyed your stay. Thank you for staying with us, and we certainly look forward to hosting you again.

Samuel
Marketing Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

The staff was very nice. This is an old hotel, which has never been an issue in the past. However, we just did not feel safe in this building. You can hear every footstep above your head, even in the hallways.

  • Stayed: July 2014, travelled as a couple
    • Service
Review collected in partnership with Best Western
2  Thank woggy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 6 August 2014

Thank you for your review. We're sorry that you did not feel safe in our space. I can assure you that we make every effort to provide a safe environment for our hotel guests. If there were other safety issues not listed on this review, please feel free to contact me directly at the hotel. We do hope to see you again.

Samuel
Marketing Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Good location, free parking, free wifi. Easy to get to when travelling in by car. Parking lot isn't too large, so better to park your car there for the duration of your stay and walk or take transit when you are there. The hotel is located downtown and is within walking minutes to Mag Mile / Michigan Ave and the Navy Pier. Didn't experience the hotel's restaurant, but there are so many nice restaurants around the hotel to experience. Close to the L line that goes to Wrigley Field if you're wanting to go to a ball game ... 15 minute ride to get there. If you buy tickets for the double decker bus tour, there is a stop around the corner from the hotel. Hotel seemed clean, but they were doing renovations in the lobby while we were there. A bit confusing to get to the pool from our room, but easy once you know the way.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank Kristin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 6 August 2014

Thank you for your review. We're happy to see that you enjoyed your stay, and we appreciate your honest feedback. We hope to see you again in Chicago.

Samuel
Marketing Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

This is a hard property to review - so I am going to break it down into a list of pros and cons and you can judge for yourself.

Pros:
-FREE PARKING!!! We also arrived early and left late by several hours and were accommodated with a parking spot while we went sightseeing. :)
-Walkable to everything - only several blocks from The Mile, also walkable to many attractions (Navy Pier, restaurant district, Willis Tower, etc...)
-Discount tickets to major attractions - we secured discount tickets to Art Institute, Willis Tower, and Navy Pier Ferris Wheel and skipped the lines.
-My father-in-law lost his wallet in the lobby, left for an hour before he realized it was missing and HAD IT RETURNED!!! It dropped out of his pants pocket, an employee found it and kept it at the front desk until he returned to get it (and yes, everything was still there...)

Cons:
-A dated building with updated but still slightly shoddy interiors, rugs, and walls.
-An odd chemical smell in the hallway that wouldn't go away.
-Full sized-beds in the double rooms with VERY uncomfortable mattresses :(
-A lot of street noise that you can hear in the bedroom

So, this review was hard for me to write - when we looked at the price we paid (through a won't show you the name until you book discount site) versus the price we would have paid for a discounted 4 or 5 star hotel without parking, the costs came to about equal. Although we had a positive stay, I don't know if I would run back - I might stay elsewhere and pay for parking while in Chicago.

Room Tip: You might want to book a suite with a king sized bed and pull-out sofa - beware the double rooms wit...
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank worldtravlr81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 4 August 2014

Thank you for your review and your compliments. I'm happy to tell you that we will be having renovations throughout the hotel over the next year or so, and I hope you'll come back to see some of the positive changes. We'll keep the free parking, of course!

Samuel
Marketing Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

This hotel is in a great location for visiting Chicago downtown. Free parking is a great asset. The staff is extremely friendly and helpful. This is an older building but very well maintained and VERY clean.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank joanh302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 4 August 2014

Thank you for your review. We're so glad that you enjoyed your stay, and we appreciate you sharing your experiences with other travelers. We hope to see you again on a future trip.

Samuel
Marketing Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

Great location with great rates. You will not find a more helpful more friendly staff in the city. Tell them where you want to go and they more than likely will have a card that tells you what bus or train line you need to take. They also sell discounted tickets for most of the major attractions in the city. Walking distance to Michigan Ave. and Navy Pier(if you're feeling ambitious). This was our third stay at Best Western River North and I intend to stay there again on our next trip to the city.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank MC5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiverNorthHotel, Manager at Best Western River North Hotel, responded to this reviewResponded 4 August 2014

Thank you for the review! We're so glad you enjoyed your stay, and thank you for the compliments about our staff and what we offer. We hope to see you again on a future trip!

Samuel
Marketing Mgr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Streeterville
Doubletree by Hilton Chicago Magnificent Mile
Streeterville
Millennium Knickerbocker Chicago
Show Prices
Show Prices
Show Prices
Near North Side
Fairfield Inn & Suites Chicago Downtown/River North
Magnificent Mile
Warwick Allerton-Chicago
Warwick Allerton-Chicago
#107 of 192 in Chicago
1,807 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western River North Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western River North Hotel

Address: 125 W Ohio St, Chicago, IL 60654-4410
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Chicago
#54 Family Hotel in Chicago
#80 Romantic Hotel in Chicago
#97 Business Hotel in Chicago
Price Range: £62 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western River North Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Experience the Windy City from the only downtown Chicago hotel that offers deeply discounted parking and convenient location just minutes from Michigan Avenue and Navy Pier! The award-winning BEST WESTERN River North Hotel is an affordable and convenient choice for business and leisure travelers alike. Offering great rates, this downtown Chicago hotel makes it easy to explore the city's most famous attractions, from Navy Pier to Sears Tower. World-class shopping along Michigan Avenue's Magnificent Mile is just six blocks away. Some of Chicago's most famous museums are less than two miles away, and visitors of all ages delight in exploring Shedd Aquarium, the Adler Planetarium and the Field Museum of Natural History. And what visit to Chicago is complete without a ball game? Whether its baseball, basketball or football, this Chicago BEST WESTERN is within five miles of Wrigley Field, Soldier Field, The United Center and US Cellular Field. In addition to deeply discounted parking in downtown Chicago, business travelers appreciate that this Chicago hotel is conveniently located near educational, medial and machinery businesses, the Chicago Financial District, and the Chicago Loop Business District. Chicago O'Hare International Airport is just 12 miles away from this Chicago hotel.The BEST WESTERN River North Hotel is known for its great service, friendly staff, cleanliness and amenities that make guests feel at home. Our nicely appointed rooms and suites offer cable TV with HBO(R), free high-speed Wi-Fi, room service, a coffee maker and much more. After a busy day in the bustling city, guests at this Chicago hotel can enjoy a deep-dish pizza at our onsite restaurant, take a dip in our indoor pool, or relax on the sun deck and take in the marvelous city views. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Travel Republic (UK), Hotels.com, Ebookers, HotelsClick, HotelQuickly, Evoline ltd, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Best Western River North Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Chicago
Chicago Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing