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“Great location!”

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Holiday Inn Express Hotel Cass
Ranked #117 of 192 Hotels in Chicago
Reviewed 13 July 2014 via mobile

Really enjoyed staying here. Fran at the front desk was fantastic, very personable. Actually all the folks we encountered were very nice, always welcoming us back to the hotel. Like other reviewers have said the rooms are small but are very clean and utilize what little space well. I don't have a single legitimate complaint! Enjoyed the proximity to the L and Michigan Ave. Had the best wings at a sports bar a block up called Jake Melnicks (sp?).

Stayed: July 2014
Thank sockie0117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded 14 July 2014

Hi Sockie0117,
Thank you for your review. I am glad Fran was able to help you, at Hotel Cass we pride ourselves on our helpful friendly service. Thank you again for your feedback, we hope to see you soon.

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410 - 416 of 1,064 reviews

Reviewed 10 July 2014

This hotel is quaint for sure, but the service, location, and price makes up for it. My fiance and I wanted to stay down in the city in a good location, but not pay a lot. We knew we would not be in our room very much because we would be sight seeing. This hotel gave us amazing customer services upon arrival, during, and at check out. The location is so nice, across from Trader Joe's so you can go there if you need snacks/drinks without costing you a fortune. The location to the best attractions was nice (we used the L that was about a block and half from hotel). We would come back again. This is a good option for a couple.

  • Stayed: May 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Christy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded 14 July 2014

Hi Christy H.
Thank you for writing a review. I am glad you and your fiance enjoyed your time at Hotel Cass and took advantage of our location right in the heart of downtown Chicago. Thank you again for your review, and we hope to see you soon.

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Reviewed 8 July 2014

I come to Chi town at least one time per year...and this was my first time in the Holiday Inn in the old Cass Hotel. The place was clean...and very accommodating! The rooms are quite small, however, I don't come to the city to spend time in the hotel. The continental breakfast is a great perk if you don't want to spend up to $20 a person out for breakfast. They however, need to invest in small refrigerators for the room. BUY A COOLER if you want a cold drink at any point. The hotel is nestled in the perfect walking location (roughly two blocks) to Michigan in a great neighborhood. I would certainly stay there again.

Room Tip: Rooms are small, but I believe they are great for the price. The only thing they need is a small fr...
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  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded 14 July 2014

Hi Alex G,
Thank you very much for writing a review. I am happy to hear that you enjoyed our hot, complementary breakfast, and location right in the heart of downtown Chicago. Thank you again, hope to see you again the next time you are in Chicago.

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Reviewed 7 July 2014

This hotel is within walking distance of Navy Pier, Lincoln Park Zoo (about 2.5 miles but a nice walk) and the heart of the city. The rooms are small but clean and the beds are very comfortable. The breakfast is decent. We would stay again if we got a good rate. The location alone makes it worthwhile.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank jpbiwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded 14 July 2014

Hi jpbiwer,
Thank you very much for writing a review. I am happy to hear you enjoyed our location, and the complementary hot breakfast. Thank you so much again. Hope to see you soon.

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Reviewed 3 July 2014

If you are in Chicago, this Hotel is right for you, nice rooms, size of rooms are typical, the staff is wonderful they are caring and attentive at every turn. Please give them a chance hotel is close to everything, we were able to walk to all sorts of things. Got lots of exercise

Stayed: June 2014, travelled with family
Thank Ike1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded 14 July 2014

Hi Ike1970,
Thank You for taking the time to write a review. I am happy to hear that you enjoyed our location right in the heart of downtown Chicago, steps away from the best food, shopping and attractions. We would love to have you again the next time you are in Chicago. Thank you again for your review.

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Reviewed 29 June 2014

We have a family of 5 and arrived on a Sunday and left on a Wednesday to book 2 rooms on the 8th floor. The rooms are small but clean and served our purpose. The service from the front desk to the cleaning staff was great. They made us feel welcome and assisted as needed. The breakfast allowed us to eat for free before starting each day with a variety of items. The location is great for walking to shops and various places to eat. We ate across the street at Pizzeria Due and really enjoyed the food and service. The parking situation was not clear to me until arrival. Its a public parking garage around the corner for $44 per day or valet for $48. We chose the public parking and the walk was minimal but still a bit of a hassle - probably should have went with valet. Overall we would definitely recommend it based on the location, service and price.

Room Tip: Our rooms on the 8th floor were quite and without a view 804 and 805.
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank benzacki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded 30 June 2014

Hello benzacki,
thank you for your review. Thank you for choosing to spend you family vacation at the Hotel Cass. I am glad you took advantage of our location right in the heart of downtown Chicago, steps away from the city's finest shopping, dining and attractions. Thank you again for posting your review. Todd

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Reviewed 29 June 2014

A small hotel in a refurbished old building with very small but clean rooms that come with the minimal services and basic amenities one can expect from a budget hotel. Free daily breakfast is also provided in a dining area with limited seating. You can get a lot of street noise in the rooms of this low-rise property and the sirens of passing police vehicles or ambulances during my stay was extremely disturbing.

Thumbs up for the location though as it is conveniently situated near to most sights and within walking distance of the Magnificent Mile shopping street. There are also lots of eateries in the area and my favorite Trader Joe's grocery store too!

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Y880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TODD V, General Manager at Holiday Inn Express Hotel Cass, responded to this reviewResponded 30 June 2014

Hi Y880,

Thank you for writing a review. As you noticed Hotel Cass is a fully renovated historic hotel in the heart of the Loop, but our rooms are comparable in size to similar hotels in the downtown Chicago area. I am happy to hear that you took advantage of our location right in the heart of downtown Chicago, steps away from the city's finest shopping, dining and attractions. Thank you again for your review. Have a nice day. Todd

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Additional Information about Holiday Inn Express Hotel Cass

Address: 640 N Wabash Ave, Chicago, IL 60611-2726
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #117 of 192 Hotels in Chicago
Price Range: £68 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel Cass 2.5*
Number of rooms: 174
Official Description (provided by the hotel):
Welcome to our Holiday Inn Express Magnificent Mile Hotel. Our downtown Chicago hotel, conveniently located off Michigan Avenue on the Magnificent Mile, is situated in the heart of Chicago near several businesses and attractions. Business travelers will appreciate our downtown Chicago hotel location near major companies such as Deloitte, Boeing, AT&T, Sun Microsystems, Computer Sciences Corp. and Northwestern Hospital. Flying into Chicago? Our Chicago hotel is close to O'Hare (18 miles) and Midway (12 miles) Airports, saving time for the busy executive. Staying at this landmark Chicago hotel will make it easy to visit popular Chicago attractions like the Shedd Aquarium, the Art Institute, Navy Pier, Lincoln Park Zoo and Millennium Park. Catch a game with one of the 16 professional sports teams in town. At our Chicago downtown hotel, you're just 2 blocks away from Michigan Ave, Chicago's Magnificent Mile. Newly renovated, this historic Holiday Inn Express Magnificent Mile hotel has 175 guestrooms and 3 suites. The public areas reflect 1920s Beaux Arts' architecture and feature a great room with comfortable seating areas for the complimentary Express Start breakfast. Our Chicago hotel provides a chic, urban setting that is Wi-Fi friendly, stylishly updated and convenient to downtown businesses and attractions. Whether you visit Chicago for business or vacation travel, stay comfortably at our Magnificent Mile hotel. ... more   less 
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Also Known As:
Holiday Inn Express Chicago
Holiday Inn Chicago

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