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“Not a Good Stay”
Review of Central Loop Hotel

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Central Loop Hotel
Ranked #90 of 190 Hotels in Chicago
Certificate of Excellence
Portland, OR
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not a Good Stay”
Reviewed 19 April 2012

My company booked me into the Central Loop Hotel - Chicago this week. My stay was most unpleasant. The staff was rude, the rooms very small, the hallways were dark and on a scale of 1-5, my rating would be 1.5 and a strong - DO NOT WASTE YOUR TIME OR MONEY at this hotel. The property and staff are trying way to hard to be something they are not.

The hotel does not offer individual room temperature controls... while there is a thermostat in your room it's tied to the main heating and cooling system (very hot - can't cool the room).

The bath room is 6x5 (30 sq feet) with a roll in shower (think handicap shower in a standard room) and of course no bath. If you are claustrophobic this hotel is not for you.

Think Microtel in downtown Chicago. Think $49.00 room priced at $169.00. Not even an iron or ironing board in the room and for customer service - forget about it!!!

Room Tip: There are no "tips" for a good room in this hotel - stay somewhere else would be my recomm...
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank robert s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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573 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
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New Orleans
Level 6 Contributor
124 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 27 March 2012

We stayed here for a family reunion. The people here were great. They were able to accommodate our large group. The attached pub/restaurant was a great meeting place for our family. The hotel rooms all included kitchenettes. They were clean & well appointed. The location couldn't be beat in the heart of the city.

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
Thank Dee70471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati Ohio
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 February 2012

This was a nice little hotel. It was a BIT noisy on Friday, but not at all on Saturday. It is a great, clean, nicely-furnished hotel. The bathroom was small, but well appointed and the room was REALLY small, but cozy and comfortable. The only thing I didn't like was the lack of ice machines...BUT it was convenient to EVERYTHING...I recommend it as a place for someone that doesn't plan on being in the room a lot...and wants to see DT Chicago sights. Take advantage of the basement lounge...nice!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Cat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne, Switzerland
Level 4 Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 February 2012

This hotel is very well located.
Rooms are a bit small but ok for 3days.
Clean, quiet.
Restaurant near the hotel is very good !

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladybird2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary, Indiana
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 January 2012

I'm amazed by the ratings given for this hotel because it was not a pleasant experience. I was unaccustomed to the non-personal kiosk-style check in... but that was only a sign that things were only going to get worse.
It was noisy...although it did settle down after the police were summoned.
The bed was somewhat comfortable but the bed coverings furnished hardly seemed sanitary (just a slippery poly bedspread and top sheet)... and no, I am not a clean freak.
Furnishings were cheap although they were functional...kind of reminiscent of cheap office furniture rather than hotel furnishings.
One towel per person...which works for a guy, but where can I find a woman that uses one towel?
Only customer service requiring any interaction with the staff was parking validation...and they managed to screw that up.

Room Tip: Take along ear-plugs and a blanket from home. The only bed covering was a thin top sheet covered by...
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank NEAL P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peoria, Illinois
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 December 2011

This is a nice Boutique Hotel with a good location in the Financial District. Just a few blocks from Union Station and the Sears / Willis Tower. Booked this hotel through Priceline and got an OK deal. I've had better deals in the past, but with priceline, it all depends on general availability during your desired stay. This was early December, on a Saturday night, so who knows... Again, have had better deals, but this was OK. Either way, I would not have any hesitation regarding this hotel and would stay here again.

The rooms were set up for couples or business people w/ one queen bed. Also had a desk, chair and flat screen TV. The room was clean and very comfortable and will meet the needs of most "non-family" travelers.

The rooms are on the smaller side, however, but are nicely decorated. You would not want to try to "squeeze in" kids in any way. The bathroom is smaller too, with a stand-up shower (no tub) and a single sink.

There is a restaurant on site which is connected, but not associated with the hotel. The restaurant is part of the Elephant & Castle chain. Good selection of pub type food and beer.

Parking is $35 for valet with in/out privileges, however it takes about 15-20 mins. for them to get your car pulled around. There is public parking decks w/i 2 blocks that charge $25 for 24 hours. I think the hotel valet uses one of these lots as their "base" which would explain why it takes them some time to get your car.

The check-in/check-out process was easy using their automated kiosks in the lobby.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Invstr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 6 Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 30 October 2011

This hotel is in a very good location and close to several sites; Art Institute, Millennium Park. We took transit everywhere and the underground and the 'L' are a block away. The amenities are very good: gym, free WIFI in the room.

The rooms are very small and we were "upgraded" to a Corporate Suite - with kitchenette, eating area, double bed and sleeper sofa. It was still very small for what we paid, but comparable to other downtown hotels in other big cities. We rearranged the furniture to try and get more space, but everything in the room was positioned badly - from the wardrobe that blocked the hallway to the sleeper sofa that could not be folded out all the way because of the wardrobe!

Yes, the hotel lobby is nice but that's not where I sleep. We stayed 6 nights here. Our 6th floor room was dark and dingy and although we had had originally paid for a room with a kitchenette, we had to call the Front Desk two times to get all the supplies we needed (forks, knives, a pot, etc). The fridge also stopped working and we had to call to have that fixed the first night. But it stopped working every night so my husband had to unplug it and plug it back in each time. Also, we didn't sleep for 4 out of 6 nights because of the deafening noise at 3am and 4am every morning from the alleyway.

Anything we needed, the staff brought, but it took 1-2 hours. The floor staff are wonderful and were so nice and greeted me in the hallway and whatever I needed, they found for me (a vase, an empty box...).But, the maid service was very inconsistent. I don't think they even vacuumed the room.

I would not go back to this hotel or recommend it.

P.S. Don't even bother to go to the onsite restaurant. It's filthy and the food is terrible.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MaraInTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Central Loop Hotel

Property: Central Loop Hotel
Address: 111 W Adams St, Chicago, IL 60603-4106
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #90 of 190 Hotels in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Central Loop Hotel 4*
Number of rooms: 429
Official Description (provided by the hotel):
Situated in the heart of "the Loop," the contemporary Central Loop Hotel is steps from all of Chicago's major business and cultural destinations such as Chicago Board of Trade, Chicago Mercantile Exchange, Grant Park, the State Street shopping district and the Art Institute of Chicago. Tailored for seamless business trips and leisure travel alike, the Central Loop Hotel provides an array of thoughtful amenities, including free, fast WiFi throughout all areas of the hotel, free chilled, purified bottled water, an inviting Living Room/lounge area for relaxing, socializing, and working with work stations and wireless printing capabilities. Well-appointed guest rooms and suites are outfitted with premium bedding, multipurpose workspaces, LCD TVs, and convenient recharging outlets and USB ports at bedside and desk. We proudly offer the comfort and class expected by the most discerning business and leisure traveler. ... more   less 
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