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“Weekend getaway”

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theWit - A DoubleTree by Hilton
Ranked #37 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Chicago, United States
1 review
“Weekend getaway”
5 of 5 bubbles Reviewed 4 December 2013

We stayed at the State street location in Chicago for a weekend getaway , the king spa room was just what we needed, clean ,spacious ,and a beautiful view of the Chicago river and the city. Definitely recommend a visit , in the heart of the city , with plenty choices of restaurants , theaters , and shops.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stavros J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 6 December 2013
Dear Stavros J,
Thank you for taking the time to write a review of theWit Hotel Chicago. We are glad you enjoyed your stay with us and hope to see you again soon. Best, theWit Hotel Chicago
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2,372 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (411)
Date | Rating
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English first
Waukesha, Wisconsin, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 December 2013

A good location in the city with a very nice staff. We had a spa king room and loved the view and the bathroom with a few exceptions. The bathroom doors are heavy and stiff and don't close completely. I heard four people complain about this, so there must be something to it. The elevators are kind of a pain to use... You have to use your room card to access your floor. This is okay if everythng works correctly. A few times, I put our card in and it wouldn't accept it so we got an extra ride to the top and back down again. Overall the hotel is very nice, just some quirks.

Room Tip: Corner king rooms are great, but lower rooms by the train are loud
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  • Stayed December 2013, travelled with family
    • Value
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    • Service
Helpful?
Thank Ridge255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 6 December 2013
Hi Stacy,
Thank you for taking the time to write such a fair review. We have the key insert in each elevator for the security and protection for our valued guests such as yourself. It sounds like your key card was a bit tempermental and for that we do apologize. Also working on the sliding bathroom doors so they glide more easily! Hope you'll pardon our quirks and come visit us again soon. Kind regards, theWit Guest Relations
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Saint Joseph, Michigan
1 review
5 of 5 bubbles Reviewed 2 December 2013

The location is ideal for those wanting to be downtown. Every staff member we encountered was positive, helpful and appreciated. The room was comfortable and we enjoyed the extra towels we ordered. Hint: if you want to put things in the refrigerator they want you to ask for one, not move things out of the stocked one. Loved the cookies too!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Don42673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 6 December 2013
Hi Don,
Thank you for taking the time to write such a kind review. Like many hotels, our minibars do come with sensors for easy billing, so, yes, just ask for a refrigerator and we'd be glad to provide one. Hope to see you again soon at theWit Hotel Chicago. -Guest Relations
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New York City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 26 November 2013

Arrived at The Wit Hotel in Chicago at 2:00 pm and my room was not ready. I checked my luggage and was told I would receive a call informing me when the room was ready. I received no such call. This was an unpleasant inconvenience. The next time I need a room in the Loop I will go to the Allegro.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 6 December 2013
Hi Tom,
We understand that you missed the call from the front desk informing you about your room being ready and not receiving a message. This is absolutely our fault and we provided some complimentary digital services for your inconvience which we thought resolved the matter. We apologize that you remain dissatisfied. Best, Guest Relations
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Great Falls, Virginia
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 26 November 2013

I stayed at The Wit in May 2013 with friends and I would stay there again.
We had a junior suite that connected to a double room and had a lot of space.
The bathroom has a huge soaking tub and we had a narrow view of the river.

The rooms were clean and the staff was very friendly.

The one thing I would mention is if you plan on sleeping, don't get a room on the upper floors as there is a rooftop bar that plays loud music until 2:30am which vibrates down and keeps you awake.

Room Tip: Get a room on the lower floors if you plan on staying on a Friday or Saturday as the rooftop bar pla...
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tottiisahottie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 27 November 2013
Hi Totti,
Thank you for taking the time to review theWit. Your feedback is very important to us and we are pleased to report that we are adding high-tech soundproofing to our higher floors so the noise from ROOF will no longer be a problem. Hope to see you soon!
-theWit Guest Relations
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London, United Kingdom
Level Contributor
128 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 25 November 2013

My fist time back in Chicago for 30 years yes it's a great location and the staff are super and it's not inexpensive and the elevators can be a little frustrating but the beds are almost as good as the W, which is no faint praise.

Room Tip: Stay well above the L and well below the Roof :-)
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 27 November 2013
Hi Joe,
Glad you enjoyed the Sweet Dreams bedding we have at theWit Hotel Chicago and we hope to see you again very soon! Kind regards, theWit Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC, United States
2 reviews
5 of 5 bubbles Reviewed 25 November 2013

Fantastic hotel. I try to stay here every time I visit Chicago. Simplistic yet no shortage on hotel staff and or service. I'm usually in my room in less than 5 minutes after arrival. Awesome downtown location.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank William A. M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 6 December 2013
Thank you for your business, William. We are grateful to have such loyal and appreciative guests such as you. Please let us know if there is anything else we can do to exceed your expectations during your next visit to theWit Hotel Chicago. Best, Guest Relations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about theWit - A DoubleTree by Hilton

Property: theWit - A DoubleTree by Hilton
Address: 201 N State St, Chicago, IL 60601-2402
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#13 Spa Hotel in Chicago
#24 Green Hotel in Chicago
#25 Luxury Hotel in Chicago
#31 Romantic Hotel in Chicago
#32 Business Hotel in Chicago
#41 Family Hotel in Chicago
Price Range (Based on Average Rates): £££
Hotel Class:4 star — theWit - A DoubleTree by Hilton 4*
Number of rooms: 298
Official Description (provided by the hotel):
theWit is intelligently renewing one of the original "It" locations on the corner of State (the great) Street and Lake. Its history is rich with artists, theatre people, journalists and musicians as it is nestled between the theatre district and the river. Blending the amenities of a resort with the flair of a boutique hotel, theWit has brought a new energy and vitality to the downtown Chicago Loop. Striking design, unparalleled comfort, and remarkable services create a dramatic sensory experience. This is a destination for anyone who gets "It" or at least wants to. ... more   less 
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Also Known As:
Thewit Hotel Chicago

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