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theWit - A DoubleTree by Hilton
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Reviews (2,750)
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1,643 - 1,648 of 2,750 reviews
Reviewed 31 March 2014

We selected the Wit for a business trip and it was perfect for the location, very close to public transportation, and wonderful restaurants and shopping with in walking distance. The rooms were spacious but the "queen" beds seemed more like doubles but it was still a very nice room and met everything we needed.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Karissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this reviewResponded 2 April 2014

Hi Karissa M, Thank you so much for your review about the Wit Hotel Chicago. We are so glad that you had a great time with us and we hope to welcome you back soon. Regards, theWit Guest Relations

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Reviewed 31 March 2014

We had a great stay at The Wit! The hotel staff was extremely pleasant and accommodating. We had contacted a manager ahead of time because our son has severe food allergies and we wanted to be sure the room was extra clean. The manager made sure to follow through on this and even offered to clear out the mini bar so it was free of allergens and to have fresh fruit upon our arrival rather than a cookie! My husband and I were blown away by the level of service and hospitality! In addition, we stayed in the One Bedroom Spa Suite and the room was fantastic! Great stay!!

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank vacationingfun6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this reviewResponded 2 April 2014

Thank you so much for sharing your feedback about your experience at theWit Hotel Chicago. We were thrilled to host you and your family and are very happy that you all had a great time with us. We look forward to welcoming you back soon and be part of more great memories. Sincerely, theWit Guest Relations

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Reviewed 30 March 2014

The Wit Chicago is a very nice hotel. It's very clean and modern. The staff is very friendly and the hotel is in a great location. I was worried when my company booked this hotel because I have stayed in doubletree hotels before and they seem second rate. I was pleasantly surprised. I will definitely stay at this hotel again, the next time for pleasure.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this reviewResponded 2 April 2014

Dear Caroline B,
We would like to thank you for reviewing theWit Hotel Chicago. We are delighted to hear that we were able to surprise you and our staff can be proud of the great service they provided. We cannot wait to welcome you back.
Warm regards,
theWit Guest Relations

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Reviewed 29 March 2014

Back home in Chicago for business and selected this Hilton property because of its close proximity to my venue - glad I did!! From checkin thru checkout, this was one of my most enjoyable stays as a HH member. Nice decor, comfy rooms, and very attentive staff are hallmarks of TheWit. Had late lunch at State Lake which was very good and reasonably priced. Fitness Center Nicely appointed but more cardio equipment than strength/weights. Didn't use the fridge that automatically charges for anything once removed. Eden though you're right next to the L Station, I barely noticed any train noise. Nice shops and places to eat nearby (you're in the heart of the Loop)! Certainly my new home-away-from-home when back in Chi-town!!

Stayed: March 2014, travelled on business
Thank bogeyboi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this reviewResponded 2 April 2014

Hi Bogeyboi, Thank you very much for taking the time to review theWit Hotel Chicago. We are very happy to learn that you were able to enjoy our convenient location and services. I will make sure to share your kind words with our staff as they are our most important asset at theWit. We are proud that we met our goal of offering a relaxing stay in the heart of the Chicago Loop. We cannot wait to welcome you back to your new home away from home. Sincerely, theWit Guest Relations

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Reviewed 26 March 2014

The room was small. The closet was poorly designed. If you opened the doors, there was no room to pass. Should have been built in with sliding or folding doors. There was only 1 waste basket - a tiny one in the bathroom. No bucket for ice. Mattresses were soft and lumpy. On the plus side, staff was very helpful and friendly and food was pretty good.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Carol K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this reviewResponded 28 March 2014

Dear Carol K, Thank you for your feedback about your experience at theWit Hotel Chicago. We are thrilled that you valued the service and the food and will share your comments with our talented chef. We are sincerely sorry that you did not enjoy our "sweet dreams" bedding, along with the size and the design of the room. We have several categories of rooms and suites, each have different sizes from 315 sq up to 815 sf for our Paramount Suites. Each room also includes a bucket of ice and we sincerely apologize if it was not available in your room. Again, thank you for your feedback and we look forward to welcoming you back soon. Best regards, theWit Guest Relations

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