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“Treat yourself to a junior suite.”

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theWit - A DoubleTree by Hilton
Ranked #36 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
Upstate New York
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Treat yourself to a junior suite.”
Reviewed 8 July 2014

My wife and I stayed in a Junior Suite for a night during the 4th of July week.

Check-in was smooth. We got there quite early and they were happy to hold our luggage until our room was ready while we went out and explored the city. A bellhop (wish I could tell you his name) gave us some great suggestions on what to do on a short stay, and we were off!

When we returned to check in to our room, we got cookies (warm!) and our luggage was delivered to the room within minutes. The room itself is beautiful, clean, and the floor-to-ceiling windows give you an absolutely stunning view of the city.

We were on the 25th floor and there was a little noise from the rooftop bar later at night, but it was minimal and we had been notified about the possibility and told that if there were any problems with it that they would be happy to accommodate a switch. Wasn't enough of a problem to take them up on the offer.

On the down side... for the price of a fairly high-end hotel, I do resent paying $12 for basic internet access. Maybe a picky point, but in the neighborhood of $300/night should be enough to cover wireless access.

Otherwise... great place, great location, great service,

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Russell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 9 July 2014
Dear Mr. ConstantTraveller

Thank you for your glowing and very thorough review of your stay at theWit Chicago! I am glad to hear that we made such a positive impression on you during your visit.

Our team prides itself on delivering unique and personable service so that all of our guests get a customized experience, which has helped us secure the TripAdvisor’s Traveler’s Choice Awards as well as maintain our AAA Four Diamond status.

We look forward to welcoming you back to theWit on your next visit to Chicago. Have a wonderful afternoon!

Sincerely,

theWit Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,364 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (410)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Grand Rapids, Michigan
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 July 2014

First off let me preface this review with my travel experiences. I am a diamond member of HHonors so I have stayed in a hotel or two. TheWit was an amazing experience from start to finish. My wife and I came to Chicago kid free for the 4th and the staff, accommodations and amenities did not disappoint. The staff is extremely friendly and knowledgeable.

We stayed in a standard king room and found it was very spacious for the 2 of us and even when we had another couple stop by for drinks after visiting the Roof (another amazing experience). I have stayed in suites before and like the space so I was surprised how well the space was used for our room.

On site restaurants were both great and service was wonderful every time. The location is great for shopping, dining and exploring. We walked to Navy Pier, Millennium Park, the river walk, Michigan Ave and Rush street. Only used cabs when we didn't feel like taking the extra time to walk.

My only complaint is that I could only stay the weekend. We look forward to our next trip back to Chicago.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mxair23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 8 July 2014
Dear Mr. Mxair23

Thank you for your glowing review of your recent experience at theWit Chicago! We are thrilled to hear that you had such a wonderful stay.

Our team strives to provide amazing service and reviews like this help to continue our momentum. I am proud to see my team going the extra mile to make a guest feel special.

We look forward to seeing you on your next visit to theWit Hotel Chicago. Have a fantastic day!

Sincerely,

theWit Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
Reviewed 6 July 2014

I don't think guest should have to pay $60 a day if you're a guest. Very expensive. Guest should be able to park for free. As far as the staff goes, they are excellent. The hostess at the desk are friendly. I would recommended them if you're not driving

  • Stayed July 2014
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marcelsimmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 8 July 2014
Good afternoon, Mr. Marcelsimmon

Thank you for your review of theWit Hotel Chicago! We are sorry that you found our rates too expensive.

We have a competitive rate with similar hotels in the area and offer a rate that reflects the closest and most secure option for our guests' vehicles.

Thank you for your positive feedback of our employees! We strive to deliver remarkable experiences to our guests and it looks like our team was able to make your stay special.

We look forward to welcoming you back to theWit for your next Chicago adventure. Have a wonderful day!

Sincerely,

theWit Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plano, United States
1 review
Reviewed 5 July 2014

Too noisy. Feels like your staying in a club. Seems to now cater to a younger more hip crowd. If you're not in the 20-something range, stay away. The Palmer Hilton (if you're a Hilton Honors member) is a professional environment than The Wit. We won't be staying there anymore.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Philip A J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 8 July 2014
Dear Mr. Philip A J,

Thank you for taking a moment to review your stay at theWit. We are disappointed to hear that your stay with us was less than satisfactory. Should you have any further concerns regarding your stay please feel free to contact us directly. We hope to be able to welcome you back in the future to theWit!

Sincerely,

theWit Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 July 2014

Spent six days for a business conference. Hotel staff were always friendly and willing to help. Rooms were great and the food was good throughout the stay. All the staff I encountered were willing to put in a little extra effort to help. Loved the warm cookie on check in! The ground floor bar had a wide range of craft beers. The gym was a little small with no pool but the hotel is located close to the riverwalk and convenient for the lake front run. Great place for a stay downtown. Some reviews complained about the L but I never heard it at all during the stay. Windows were double glazed.

Room Tip: Just ask to be located so you don't hear the L (metro).
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Warwick John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 7 July 2014
Good morning, Mr. Warwick John F., Thank you for your wonderful feedback regarding your recent stay at theWit Chicago! We pride ourselves on our "Whatever It Takes" culture and desire to exceed our guests expectations. I am thrilled to hear that you had such a wonderful experience when you visited. We hope to see you the next time you visit Chicago. Have a fantastic weekend! Sincerely, theWit Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 July 2014

Stayed here for a business trip and it was perfect. The staff, the facilities, the bed and bedroom were really good. Service was top class, always attentive, not in your face and people seemed genuinely nice and wanted to help and serve. To top it off, the omelette at breakfast was to die for.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 7 July 2014
Good morning, Mr. David J., Thank you for your glowing review of your stay at theWit Hotel Chicago. We strive to deliver excellent experiences to our guests, which has helped us secure the Top Hotels in the U.S. award from Conde Nast Traveler as well as maintain our AAA Four Diamond Award. We look forward to welcoming you back to theWit the next time you visit Chicago. Have a wonderful weekend! At Your Service, theWit Guest Relations Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palatine, Illinois
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 July 2014

We decided to try out this Hilton Family Hotel and we were pleasantly surprised. We had a Jr. Suite - a great room with an excellent view. The Sports Bar had good food and good service and hotel staff were courteous and aware. We will stay at the Wit again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank UWACE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager201, Guest Relations Manager at theWit - A DoubleTree by Hilton, responded to this review, 7 July 2014
Dear Mr. UWACE,

Thank you for taking taking the time to review your recent stay at theWit Hotel Chicago! We are thrilled to hear that you had such a wonderful experience while visiting. We strive to deliver excellent service for our guests which helped us secure Tripadvisor’s Traveler’s Choice Award. We look forward to welcoming you back to theWit Hotel Chicago the next time you make it down to the city. Have a fantastic weekend! Warm regards, theWit Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about theWit - A DoubleTree by Hilton

Property: theWit - A DoubleTree by Hilton
Address: 201 N State St, Chicago, IL 60601-2402
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#13 Spa Hotel in Chicago
#23 Green Hotel in Chicago
#24 Luxury Hotel in Chicago
#31 Romantic Hotel in Chicago
#32 Business Hotel in Chicago
#41 Family Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — theWit - A DoubleTree by Hilton 4*
Number of rooms: 298
Official Description (provided by the hotel):
theWit is intelligently renewing one of the original "It" locations on the corner of State (the great) Street and Lake. Its history is rich with artists, theatre people, journalists and musicians as it is nestled between the theatre district and the river. Blending the amenities of a resort with the flair of a boutique hotel, theWit has brought a new energy and vitality to the downtown Chicago Loop. Striking design, unparalleled comfort, and remarkable services create a dramatic sensory experience. This is a destination for anyone who gets "It" or at least wants to. ... more   less 
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Also Known As:
Thewit Hotel Chicago

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